Jersey Mike's Subs

Jersey Mike's locations offer gluten-free bread and training to their employees for building a sandwich that won't make someone sick who is good sensitive. The first time I ever ordered gluten-free sandwich at this location it was picked up by someone else and I got very very sick because the staff did not take proper handling precautions and cross-contaminated the sandwich with bread crumbs. Now, two years later I have gone by there twice to see if they could do any better. I ordered my kids, who are not gluten sensitive, regular sub sandwiches and myself a gluten free sandwich. The staff made the normal sandwiches and then plopped my gluten-free bread right on the crumbs of the previous sandwiches and used the same knife from the same condiments full of crumbs. This is counter to the training that I know they have received because the other location on Peters Creek has no problem doing it right. If you have you ever had a stomach flu for 3 days, that is what many of us go through with celiac disease. This is why it is vitally important if you have a gluten-free offering that you don't do a halfway job.

Atmosphere: 3

Food: 3

Service: 1

Awesome hoagies.

Atmosphere: 5

Food: 5

Service: 5

Good portobello mushroom sub..

Atmosphere: 5

Food: 5

Service: 4

Very clean store. Staff is friendly. Just. A great experience all around.

Atmosphere: 5

Food: 5

Service: 5

Initially only had wheat bread. Was ok with that. Poor communication once parts of order was done. Made 3 of my 4 sandwiches. Then moved on to other cold sandwich orders despite not completing mine. My last sandwich was a hot sandwich order so no biggie, they take a little longer, but then they ran out of bread. Waited longer so that the bread they had baking could finish. Then they put through about 5 more sandwiches before someone acknowledged me so that I could ask about my sandwich. No apology and huge lack of communication between the workers and with customers.

Subway who?? You cannot find a better sandwich than here. I think it is hands down the bread. Fav- #8. Wish they knew how to dpeed up the process when thete are 20 people deep in orders but always worh the wait!!!

Above and beyond service for an online order! Frank (Frankie?) called to confirm a question that he had about my order when most people would have overlooked it. They were extremely accommodating with another sandwich on the same order. Very pleased with their A+ customer service!

Jersey Mike's is the best sandwich shop hands down. This location is right down the street from my house so my family visits often. Employees are always friendly and on task. Got a regular instead of a giant size as ordered on one occasion and they fixed it immediately. Great customer service!

Of all of the Jersey Mike's in NC, SC and GA, this one is the absolute best. My family has food allergies and they take extra care and only one person handles the sandwich from start to finish. Thanks to the team working today. March 1st.

Today 2/28/25 at approximately 12:42 pm, I walked in the store and the short Asian lady was standing over the stove and the stove was really nasty with crusted food from other orders on it. I was nice to her and politely asked if she could clean it because it looks nasty and she said yes and then proceeded with a non-excuse that she had just got to the stove. I paid for my order and tipped, I ordered a chicken chipotle cheesesteak on white bread with lettuce. When she handed me my order it was on wheat bread, chicks of chicken super big and bread was broken like it was not fresh and had tomatos on it. She can’t be trusted to make orders without retaliating on the customers.

UPDATE: I called the store and spoke with George, but now that I look at my receipt I see it’s English for A different pronunciation. But he apologized about it, informed me it was her first day on the grill and offered me a free sandwich card. Because I was not able to get back up to the store today for my refund. I spent $23.33 for a giant sandwich and chips and only ate half of the half. Time and money I can’t get back. She was not properly trained to be at the stove and her hair is in her face the whole time which is against the Serv-safe requirements. #unsanitarycook #incompetentcook

Arrived at 8:46pm and was able to still get a hot subs at this location after being completely turned away at the Clemmons location. Staff were friendly and accommodating! I suppose though the Clemmons location is closer to me they’ve lost my business. Thank you to this location for being welcoming and taking care of my orders with a smile!!!

Store was dirty! Food skimpy like they trying to save on food cost!! Customer service rude!

This establishment has an asset in Maw and team. Maw was so kind to us stopping in after a long day. I would recommend this location without hesitation.

It was so delicious & I will most definitely be going back!

Great place to get good sub sandwich