Stopped by to pick up something for my mom who's in the hospital. Ordered on the app food was good. The gentleman at the register was polite and courteous.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Justin Shepherd
First time I ever had Jimmy John's, and to me, it's an awesome sub! Service was extremely fast too! By the time I got done paying, the sub was ready, you can't get service that fast at subway!
Atmosphere: 5
Food: 5
Service: 5
Leslie Ingram
Tried the new Italian and new Jalapeno Ranch wraps. Great flavors - will buy again. The guys who made them were awesome!
Food: 5
Service: 5
Jim Bodie
I personally thought the service was horrible. I went into the shop and the manager a black individual who acknowledged his name as Amir on this 6th day of September at 1 pm 2024 was extremely rude and his associate was worse. I had a problem with my order and the associate not sure of his name was laughing and snickering and making rude remarks while Amir encouraged the escalation of the situation. I left the shop angry and upset while Amir and his associate partner continued to laugh ignoring the supposed freaky fast customer service first brand completely in the garbage can. The associate who seemed like something out of Deliverance was even worse. Owner you should get some surveillance and watch how your store is being run in your absence. James Bodie
Atmosphere: 1
Service: 1
Kaitlyn Viars
Edit: The GM got in touch with us, he was able to get our order fixed for us and we went today to pick it up. The manager was amazing and so was the guy who prepared our sandwiches today. He prepared them perfectly and was super nice. We will definitely be coming back. Thank you Jonestown jimmy johns for being the best around.Went there yesterday and order 3 #9 giants was so excited because we love jimmy johns till we arrived home and noticed that all 3 of our subs were extremely oily and sloppy. The top buns were all broken apart from the bottom buns. We have never received such slop from the Jonestown location until now. Our kids and us couldn’t even eat our subs. I am overly disappointed in jimmy johns and will not be choosing them to cater my sons birthday party. Total waste of $50+. I wish I got the guys name that made our subs but unfortunately I did not. We went on August 16th 2023 around 7pm.
Atmosphere: 5
Food: 5
Service: 5
Laura “Flesher” Miller
I have never been to Jimmy John's restaurant and wanted to try it out but based on the reviews have decided not to. This is a shame.
suegooch61
Excellent place to catch a bite to eat! No complaints here.
Barry Dunne
Quick and Nice but portion size is terrible compared to others around!
I'm always happy with Jimmy John's! Excellent selection of sandwiches... my only issue is I tried to use a gift card and regular banking card using the app, but I couldn't split it so I had to go to the store. The 2 gentleman working there were very friendly and helpful and took great care getting my order together quickly and accurately! Thanks Jimmy John's!Vegetarian options: Excellent choice for our vegetarian friends!
Atmosphere: 5
Food: 5
Service: 5
Mike M.
Today's Spicy East Coast Italian was extra spicy, that's for sure. I ordered via mobile app, and the sandwich was ready when I arrived, just as you'd expect from the "freaky fast" franchise. My order was correct, but the assemblage was a bit sloppy and that made it hard to eat. And the contents were hotter than usual; not sure why either.I found the restaurant clean, but the music was turned up quite a bit too loud for my tastes.The JJ's location on Stratford, just north of Krispy Kreme, seems more consistent than this one. I'll probably keep more of my business there rather than visiting this franchise out on Jonestown.
Sabrina Gatewood
People were nice. Food was not prepared correctly. Only one slice of ham on the #1.
Sharon Lo'Bue
I have called support three times! No call back.
Ben Malloy
I do miss Dickey’s BBQ. I wish that place never closed to begin with.
Good but expensive
Atmosphere: 5
Food: 4
Service: 4
Fast n
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Stopped by to pick up something for my mom who's in the hospital. Ordered on the app food was good. The gentleman at the register was polite and courteous.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
First time I ever had Jimmy John's, and to me, it's an awesome sub! Service was extremely fast too! By the time I got done paying, the sub was ready, you can't get service that fast at subway!
Atmosphere: 5
Food: 5
Service: 5
Tried the new Italian and new Jalapeno Ranch wraps. Great flavors - will buy again. The guys who made them were awesome!
Food: 5
Service: 5
I personally thought the service was horrible. I went into the shop and the manager a black individual who acknowledged his name as Amir on this 6th day of September at 1 pm 2024 was extremely rude and his associate was worse. I had a problem with my order and the associate not sure of his name was laughing and snickering and making rude remarks while Amir encouraged the escalation of the situation. I left the shop angry and upset while Amir and his associate partner continued to laugh ignoring the supposed freaky fast customer service first brand completely in the garbage can. The associate who seemed like something out of Deliverance was even worse. Owner you should get some surveillance and watch how your store is being run in your absence. James Bodie
Atmosphere: 1
Service: 1
Edit: The GM got in touch with us, he was able to get our order fixed for us and we went today to pick it up. The manager was amazing and so was the guy who prepared our sandwiches today. He prepared them perfectly and was super nice. We will definitely be coming back. Thank you Jonestown jimmy johns for being the best around.Went there yesterday and order 3 #9 giants was so excited because we love jimmy johns till we arrived home and noticed that all 3 of our subs were extremely oily and sloppy. The top buns were all broken apart from the bottom buns. We have never received such slop from the Jonestown location until now. Our kids and us couldn’t even eat our subs. I am overly disappointed in jimmy johns and will not be choosing them to cater my sons birthday party. Total waste of $50+. I wish I got the guys name that made our subs but unfortunately I did not. We went on August 16th 2023 around 7pm.
Atmosphere: 5
Food: 5
Service: 5
I have never been to Jimmy John's restaurant and wanted to try it out but based on the reviews have decided not to. This is a shame.
Excellent place to catch a bite to eat! No complaints here.
Quick and Nice but portion size is terrible compared to others around!
Restaurantji Recommends
I'm always happy with Jimmy John's! Excellent selection of sandwiches... my only issue is I tried to use a gift card and regular banking card using the app, but I couldn't split it so I had to go to the store. The 2 gentleman working there were very friendly and helpful and took great care getting my order together quickly and accurately! Thanks Jimmy John's!Vegetarian options: Excellent choice for our vegetarian friends!
Atmosphere: 5
Food: 5
Service: 5
Today's Spicy East Coast Italian was extra spicy, that's for sure. I ordered via mobile app, and the sandwich was ready when I arrived, just as you'd expect from the "freaky fast" franchise. My order was correct, but the assemblage was a bit sloppy and that made it hard to eat. And the contents were hotter than usual; not sure why either.I found the restaurant clean, but the music was turned up quite a bit too loud for my tastes.The JJ's location on Stratford, just north of Krispy Kreme, seems more consistent than this one. I'll probably keep more of my business there rather than visiting this franchise out on Jonestown.
People were nice. Food was not prepared correctly. Only one slice of ham on the #1.
I have called support three times! No call back.
I do miss Dickey’s BBQ. I wish that place never closed to begin with.