KFC
1203 Silas Creek Pkwy, Winston-Salem
(336) 723-8758
Recent Reviews
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Good service, fast, food consistent in flavor, portion and image
Atmosphere: 4
Food: 5
Service: 4
Worst customer service ever. I walked in to collect a DoorDash order and it wasn’t ready. Not a single person acknowledged my existence. One woman was loudly talking on her cell phone. A younger guy had his earbuds in and was on his phone. And the other lady who was preparing the order refused to even look in my direction. If your people don’t want to do their job, find some that will.
The staff are super arrogant and they don’t care about the clients…
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Fried Chicken
Ordered the chicken and tenders feast to go. They did not give me the 6 tenders in the bucket I was charged for. Called to talk with them about it and there is no answer and no voicemail.
Place was dirty when we went to pick up our Ubereats order, but that’s not even the half of it. Chicken breading looked lighter in color than usual at KFC but did t really think anything of it. Ate a couple of pieces without noticing anything else was off, until I opened up the drumsticks and nearly vomitted. I’m guessing the entire bucket was slightly undercooked because these were a mixture of pink and red from what looks like undrained blood/raw meat. Never eating here again. Disgusting.
Atmosphere: 1
Food: 1
Service: 1
Went here for dinner and takeout. Got a bucket the place was clean and the staff were friendly.
Atmosphere: 5
Food: 5
Service: 5
I hate this place they are so rude ,nonchalant. And don’t care NEW STAFF THEM
Atmosphere: 1
Food: 1
Service: 1
I received THE WORST customer service tonight at this location.! I come here at least once a week and never have I ever had an issue retrieving my mobile order via driver thur. Tonight a young girl was working and deliberately refused to give me my order and said I had to come in, the young guy at front counter had ear buds in preventing him to properly do his job which is to assist customers. I literally had to repeat myself to him because he didn’t hear me.!
Atmosphere: 1
Service: 1
The service is super slow, they see you there waiting to be served and they don't care...
Atmosphere: 2
Food: 5
Service: 1
Unfortunately i never been a fan of KFC .. but what’s worst is i decided to swing by with my cousin and the lady on the drive thru must have had a rough shift but she really didn’t seem like she wanted to be there .. i felt rushed when i was placing the order then rushed when i was grabbing my order she closed the window before i could even ask if that was all so i pulled off trusting that she put everything in my bag .. got home and she didn’t place the cherry pies 10 count in bag that i ordered and paid for … DISAPPOINTED…
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Everything was excellent. 👍👍
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 2 Piece Drum & Thigh Flavored Meal, Fried Chicken, Gravy
We ordered three pieces of extra crispy chicken breast but got two chicken breast and one wing so I called the store and spoke with Gregory who put my name on the board for a replacement chicken breast the next time we came up there.
Today, 11-07-24 I stopped by to pick up some lunch to take home. I ordered 2-extra crispy chicken breast (1-bringing the replacement from the last time) and 2- extra crispy legs. Once again they put a wing in the box not the piece I ordered. How hard is it to recognize the difference between a wing and a leg or a wing and a chicken breast? Lastly, they NEVER answer the phone; you have to keep calling over and over again before anyone will pick up, no matter the time of day. Very disappointing service.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Fried Chicken
The service was amazing, the staff were nice, the food not so much. The chicken in the famous bowl was overcooked and dry. The fries were cold.
Atmosphere: 3
Food: 1
Service: 4
Usually good service but this time I ordered two drumsticks meal and got one and dark meat. Usually get what I ordered
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 1 Piece Breast Meal, Two Piece Meal, Fried Chicken, Crispy Colonel Sandwich Meal, Mac & Cheese, Spicy Chicken Sandwich, Chicken Sandwich
I have never been to a restaurant, fast food or casual, where I ordered something (that you sell) and been told no i can’t order that! A 3 piece all thighs. Please tell me how you can’t give me what I ordered when you sell it. More money? Cool charge me, but that’s what i want. I literally order the same thing every time, never had this issue. Fast food workers have become extremely combative, and argumentative. To argue with me about a 3 piece is crazy work!! Smh i see why your ratings are bad!
Atmosphere: 1
Food: 4
Service: 1
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