KFC

1203 Silas Creek Pkwy, Winston-Salem
(336) 723-8758

Recent Reviews

Robert James

Chicken a little dry but tasty. Nice to hear a happy voice in a drive-through.

Atmosphere: 3

Food: 4

Service: 5

Recommended dishes: Fried Chicken

Nates1stop aka idpfs

Went thru drive thru to get some food they were very nice and professional however the atmosphere could have been a little more lively vs it being dull

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Fried Chicken, 3 Tenders Flavored Meal

Candice

Staff is very RUDE. Food is not always fresh. Needs customer service training.

Atmosphere: 1

Food: 1

Service: 1

TonyaS

This place has TERRIBLE customer service throw all the employees away-this store won’t allow you to order what you like

SHELBY Howard

my food was very raw and was unable to eat the food right away had to cook it myself

Atmosphere: 1

Food: 1

Service: 1

Dyllan Williamson

Shardae was absolutely amazing, great customer service, very patient. Y'all have earned a Customer for life.

Atmosphere: 5

Food: 5

Service: 5

Gwen Conover

This place is by far has the worst customer service at ever! I just now tried to order from the drive-through. I asked how many nuggets come in each package and the mic went silent. She never said nothing just left me sitting here. I waited for five minutes still nothing I’m waiting for a few more minutes still nothing I am so over the poor servers, poor attitude and then you get the food is mediocre I’m done and I’m telling everyone to not go to this KFC or any for that matter! We spent a hard earned money you can at least cook the food like you’re supposed to or heat it up like you’re supposed to.

Everett Dorton

This place sucks,won't let you use their rest rooms.

Atmosphere: 2

Food: 5

Service: 2

Maryum Yousaf

I ordered online and went there to pickup my food from drive thru. The lady on the microphone told me to come inside to pickup the order in a very rude tone. I parked my car and went to the door to get inside but the door was locket. The employee mopping the floor told me to go to the drive thru. I told him that I was in the drive thru but was told to come inside but now I am again being told to go to drive thru. What is going on. He told me He have no idea what I was told but he has already mentioned me what he has just been told by the staff behind counter. I looked on that side and the same lady who told me to come inside had told him to tell me to again go back to drive thru. It is really ridiculous. I wonder if employees are in normal state of mind or high on something.

Atmosphere: 1

Food: 2

Service: 1

Mike

The chicken livers are perfect! Prepared fresh when you order!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: 1 Piece Breast Meal, 3 Tenders Flavored Meal, Two Piece Meal, Crispy Colonel Sandwich Meal, Fried Chicken

Derek Simmons

Cold and greasy food.

Hector Galea

Excellent ?

Atmosphere: 5

Food: 5

Service: 5

Henry Payes

If you don't care about customers. How Am I thinking you will care about my food! If you don't care about me, you definitely don't care about preparing my food right.The world has come to care about business, rather than making a customer happy or treating him respect and kindness; at least treating him like a human being.

Atmosphere: 1

Food: 1

Service: 1

Tim Grimes

Not bad, but not like it used to be. The food was pretty good.

Atmosphere: 5

Food: 4

Service: 5

Superman Away

Save your time and go to the location on Liberty St. The staff and management are VERY rude. I put an order in online but when I got to the store, I first went to the drive thru to pick up my order and was rudely told "you need to come inside for online" So I then went inside to get my order. I went to the online order location and noticed it wasn't there, so I just stood there and waited. After a few min. the employee at the register asked what I needed and I told him I was waiting on my order. He then rudely told me you need to wait over there (exactly where I was standing before he asked me) Then eventually the manager came up to the online order are and eventually asked me what my name was, I told her my name and she rudely just said "we ain't got none" I wasn't sure if she meant my order or the food that I had ordered. So I verified I had the correct location and she said "yes, we ain't got none" and turned and walked away. I said I need to get my money back and she just said "you'll have to do that online" and walked away. Never again. I will never go to this location again even if I have to drive across the state to get KFC.

Atmosphere: 1

Food: 1

Service: 1

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