Little Caesars Pizza

Got any hot and ready no we don’t have any hot and ready… ever. I stop here multiple times and they never have any pizzas ready

Atmosphere: 1

Food: 1

Service: 1

Delicious food, great service and the store is always clean. Honestly the best Little Caesar’s in Winston Salem.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Stuffed Crazy Crust Custom

Fast food and good service.

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza, Crazy Bread

We have eaten here numerous times, the pizza is good and everything looks sanitary. All the staff are young so alot of hick ups happen but overall it's ok. Hate how the prices keep going up but that's everything in the world as well

Atmosphere: 3

Food: 5

Service: 4

Recommended dishes: Pepperoni Pizza

They don't answer that phone

Atmosphere: 4

Food: 5

Service: 1

UPDATE 2: Today marks one full month since my order was cancelled and I still have not received a refund.
UPDATE: It seems I was lied to, that a refund was NOT processed the day of the incident, but was actually processed 2 days after I called customer service, which was 10 business days after the actual purchase, and the refund will still take 10-12 business days from the day of the refund. It has now been 20 days since this happened and I don’t have my money back yet.
ORIGINAL POST: I am very disappointed and dissatisfied with a recent transaction I had, I have never had this problem but it has really left a sour taste on Little Ceasar’s. On March 29th I ordered a pizza and some crazy bites for my kids since they were out of school. 45 minutes later I received a message that my order had been cancelled. Firstly there was ZERO reason provided on why it was cancelled. I actually had to call Customer Service to ask why and request a refund. A deliver driver that was not assigned to my order picked up my order in error. Instead of asking the location staff to remake my order and deliver it to me, they cancelled my order and left. I had to place another order which took another 45 minutes. I was expecting the first charge to just fall away since the order was cancelled but I was charged for BOTH orders. In total I was charged more than $70 for what was probably really only $20 worth of food. Each order was $35 and change after taxes fees and tip. Standard bank timing for refunds is 7-10 business days so on the 8th business day I called Customer Service to confirm they did in fact process my refund. They stated that I needed to wait until the 17th to call back. WHAT?! That’s 12 business days, 17 calendar days… that is absolutely ridiculous. So 1. The company needs to rethink their procedure of what to do if someone picks up the wrong order, because simply cancelling it and walking away is wild. 2. 12 business days for a refund is absolutely criminal. 2. No one should be charged for cancelled orders. Orders should be a pending charge and cancelled order charges should just fall away. And 3. No one, NO ONE, has offered me any sort of compensation, not a coupon, not a discount, not a free pizza, not a free drink, nothing. Nothing at all considering I have now been forced to pay more than $70 for a pizza. I am not a wealthy person, I live paycheck to paycheck and this was a treat for my kids on their spring break. Do better please.

Recommended dishes: Pepperoni Pizza

UPDATE 2: Today marks one full month since my order was cancelled and I still have not received a refund.UPDATE: It seems I was lied to, that a refund was NOT processed the day of the incident, but was actually processed 2 days after I called customer service, which was 10 business days after the actual purchase, and the refund will still take 10-12 business days from the day of the refund. It has now been 20 days since this happened and I don’t have my money back yet.ORIGINAL POST: I am very disappointed and dissatisfied with a recent transaction I had, I have never had this problem but it has really left a sour taste on Little Ceasar’s. On March 29th I ordered a pizza and some crazy bites for my kids since they were out of school. 45 minutes later I received a message that my order had been cancelled. Firstly there was ZERO reason provided on why it was cancelled. I actually had to call Customer Service to ask why and request a refund. A deliver driver that was not assigned to my order picked up my order in error. Instead of asking the location staff to remake my order and deliver it to me, they cancelled my order and left. I had to place another order which took another 45 minutes. I was expecting the first charge to just fall away since the order was cancelled but I was charged for BOTH orders. In total I was charged more than $70 for what was probably really only $20 worth of food. Each order was $35 and change after taxes fees and tip. Standard bank timing for refunds is 7-10 business days so on the 8th business day I called Customer Service to confirm they did in fact process my refund. They stated that I needed to wait until the 17th to call back. WHAT?! That’s 12 business days, 17 calendar days… that is absolutely ridiculous. So 1. The company needs to rethink their procedure of what to do if someone picks up the wrong order, because simply cancelling it and walking away is wild. 2. 12 business days for a refund is absolutely criminal. 2. No one should be charged for cancelled orders. Orders should be a pending charge and cancelled order charges should just fall away. And 3. No one, NO ONE, has offered me any sort of compensation, not a coupon, not a discount, not a free pizza, not a free drink, nothing. Nothing at all considering I have now been forced to pay more than $70 for a pizza. I am not a wealthy person, I live paycheck to paycheck and this was a treat for my kids on their spring break. Do better please.

Recommended dishes: Pepperoni Pizza

Paid extra for a supreme pizza but it was more like they took a ready pepperoni pizza and added a few toppings and that was it. It's so hard to get good service and quality food these days.

Food: 1

Our family's go-to spot for quick pizza for the past year. Even when they are busy, the staff are pleasant. I have yet to have an order made wrong (and we've placed LOTS of orders). Well worth the price!

Atmosphere: 5

Food: 5

Service: 5

Paid extra for a supreme pizza but it was more like they took a ready pepperoni pizza and added a few toppings and that was it. It's so hard to get good service and quality food these days.

Food: 1

I mean you can’t even get them to pick up the phone for starters!!!

Atmosphere: 1

Food: 1

Service: 1

I think they forgot to put the flour on my

Atmosphere: 1

Food: 1

Service: 1

the man who gave me my pizza was a great worker and handled my pizza with care. his attitude was pleasant. the pizza was the most delicious pizza ive ever had from little ceasars. the crust was soft and edible. it was so good. 5 stars to nathan

Atmosphere: 4

Food: 5

Service: 5

Every time I come in around lunchtime in the last month, they haven’t had any of the lunch specials ready. It was 1207 Thursday afternoon. You would think that they could anticipate that they would need more than one or two pizzas.

Everytime I have been there the manager and employee's are always so rude when they had me my pizza they just toss it on the counter also never got my sauce i paid for either I will definitely not be giving my business here anymore i would rather go to domino's instead where they are a lot more friendlier if I could give no stars I would ??????

Atmosphere: 1

Food: 1

Service: 1