McDonald's
12292 NC-150, Winston-Salem
(336) 764-3402
Recent Reviews
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Never had any problems at this location. A bit disappointed they ran out of Peppermint 😁 so I settled for my usual Iced Caramel Coffee w/ Chocolate Syrup.
Atmosphere: 5
Food: 5
Service: 5
How in the world does this place even get 3 stars? This place is not good at all. The owners and managers would better serve the community to sell / quit and let someone run this business with some level of competence. I also provided feedback to McDonald’s corporate. Crickets. That link is useless
Atmosphere: 1
Food: 1
Service: 1
Food was hotish not cold haha and the cashier and manager were polite and cool.
Atmosphere: 4
Food: 5
Service: 4
If i could give a “0” star that’s what it would be. They gave our food to the car in front of us. That lady in that car poured out the tea so it could not be given to us. They tried to use the same cup and add ice and tea to give us and the food that had already been given to the lady in the car in front of us🥴 all we asked was for fresh food made for our order. They asked for us to pull thru knowing they were trying to give us the same food given to the car in front of us! The manager lady and worker KS #15 tried to give us that food given to another customer. The manager then treated us like 💩 ! This had been the worst experience at this location! Do not go there- you’re better going to Taco Bell!!! Absolutely horrible customer service and food!
Atmosphere: 1
Food: 1
Service: 1
Great Sausage Egg & Cheese McMuffin!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Hash Browns, Big Mac, French Fries, Sausage, Apple Pie, Cheeseburger, Mcchicken, Mccafé Caramel Iced Coffee, Sausage Mcmuffin, World Famous Fries, Double Cheeseburger, Quarter Pounder Hamburger, Egg Mcmuffin, Hashbrown
I would like to start out saying this is my first experience with McDonald's in 3+ years. We placed our order at the kiosk and waited for our food. When the tray made it to the table, only one large fry was on it instead of 2. I went back up to the front to advise I did not receive my second fry which was no salt. They stated they brought 2 out to me but only one came out. I then said I only want my fry that never made it to my table. They then said I needed to bring up the fry that was supposed to be no salt.... I DID NOT RECEIVE IT TO BEGIN WITH!! Then told me it would be 3 minutes for the fries. I stayed at the counter instead of going back to the table. There was a lady that ordered after me and her meal was messed up too but she had a friendly manager to take care of her. Order number 926 at 8:12pm on September 17, 2025 so the owner can go back on camera and see only one fry came out and the employee and shift manager (?) wanted to give me a difficult time on a fry I never received. By the way... If the owner watches the footage, I'm the one in a tan cap, black shirt with a tribal design, black shorts and blue slides.
Ba da ba ba baaa…I’m lovin’ it
Please note that my wife says they mess up her order almost every time. I think I’m just lucky
Atmosphere: 4
Food: 4
Service: 5
No greeting at the speaker or the window. Expect a “Let me know when you’re ready” and that’s about it. I read the other reviews and didn’t want to come here but wanted to give them a chance anyway. Bad decision.
Service: 1
It's a coin toss as to whether or not they'll know about the order you put it on the app they always ask about. Half of the time, you'll go to work hungry
Atmosphere: 1
Food: 1
Service: 1
With an almost empty lobby, I still had to wait 15 min for my food. Horribly customer service! No one will acknowledge you waiting there for so long. In fact I’m still waiting. Absolutely terrible location. Smdh 👎👎
Atmosphere: 1
Service: 1
Restaurantji Recommends
Drive thru is slow workers don't listen to your order it's a lot to put up with just to eat McDonald's
Atmosphere: 1
Food: 3
Service: 2
👁️👁️ need I say more? I realize it's McDonald's, like don't expect much, but I'm still spending my money and would like to get something out of that.
Atmosphere: 3
Food: 2
Service: 3
Got the sandwich, but it was not made as it was ordered. Instead of leaving 2 ingredients off, we got a normal burger.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Large Fries, Sausage Mcgriddles
Pretty good service. I've been there all hours of the day using the drive through.
I placed my first mobile order once I arrived at the drive through I gave my mobile code and went to the window. So far everything is super fast and convenient. i went to the second window to pick up my order and that's when fast and convenient was over. Now keep in mind I ordered a Big Mac and French Fries probably the two most popular items on the menu and got sent to the waiting area because they had to cook the Big Mac. Now I placed a mobile order at least 10 minutes before showing up so they knew I was coming why isn't it already waiting? The whole reason for the mobile app and the drive through is for fast and convenient service. So after waiting I received my order and drove off. when I opened the bag the first thing I noticed was no napkins, good thing I keep a stash in my glovebox. I went for the fries because as we all know you gotta eat them first or they just die, well no salt on the fries yuk! I then opened the box containing the Big Mac the one I waited on the one they had to cook and it looked like it was thrown together by a 5 year old. So I guess 3:30 is not the best time to show up at this place.
Atmosphere: 5
Food: 2
Service: 1
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