Prime Tyme Soul Cafe

DISGUSTING !!!!!!!!!!! I couldn’t even take a picture how distraught I was ! This place is 10/10 DO NOT RECOMMEND! The moment I walked in, I was hand gesture to sit wherever my waitress Pass my partner his straw by placing it on the table when it was already open, but what topped it off was the drink that I ordered? I ordered a strawberry henny and inside the ice had full-size Knats. I’m talking fully developed and been loving where ever the ice came from!!!!! I had to leave to vomit there was about 6-7 knats frozen within the ice cubes. I’m from a Third World country and I’ve never seen this in my life as a business you put your customers health at risk with that nasty and sanitary serving

Unfortunately, Prime Tyme Soul Food did not impress with its catering customer service. We were overcharged and were not issued a refund from an event for Oct 3, 2024 after repeated communications. We have been summarily ignored. We hosted an event and we were excited to include food from three businesses owned by people of color. Two of the businesses, Oh Calcutta and Sabor Latin Grill delivered, were prompt, delicious and fairly priced. Prime Tyme Soul Food was the highest priced by a couple hundred dollars at $600 and did not deliver. Even knowing they were priced higher than the others we were dedicated to supporting their business. When we came to pick up the food and were rung up, the price was $250 less than quoted. Our pick up person wanted to double check to make sure we had all the correct food due to the price difference. Once the owner, Tim, saw this on the video camera, he called down to the cashier and had him add on a $300 catering fee, this exorbitant amount for no delivery, set up, utensils, or anything. Our pick up person, who was unaware that this was a ridiculous overcharge, had already paid tax and a gracious $50 tip (even through they were picking up the food) as is their custom.
And then they were charged $300 on top of that. We wound up paying over $100 more than the agreed upon price AND the original price quoted was excessive as no appropriately priced catering services were provided. I do not recommend this restaurant based on these unethical business practices.

Food: 3

Service: 1

The place needs upgrades and cleanliness is suspect

Atmosphere: 1

Food: 3

Service: 5

Overall a good experience, Veges were good, chicken was fried well but needs work on the batter and flavor. Friendly staff, just need work on the menu. Not sure if I’ll return, on the other hand I’d come back here before I’d goto fast food restaurants

Atmosphere: 3

Food: 3

Service: 5

Pork chops were tender and delicious! Nice portion of food for the money. And, BLACK OWNED.

Atmosphere: 5

Food: 5

Service: 5

Food was ok. The service was ok, the guy was by his self out front. He had some family members that came in after us but serviced them first I didnt like that.

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Fries, Mac & Cheese

The place is terrible, the food is terrible, Staffing is terrible. They take a long time to fix food, which is surprising because they do not have customers. Awful place, why is it still opened!!!

Atmosphere: 1

Food: 1

Service: 1

I ordered chicken, collard greens, candied yams, cornbread pancake and water. We waited about 45 minutes for our food and another 20 minutes for server to honor our request for a check. For starters, All food is served in styrofoam take-out boxes although we were dining-in. The collards were tasteless and rubbery. My yams were stringy and very bland. The fried chicken was ok and the breast and wing were quite large.

I watched an employee clean a nearby table by swiping crumbs to the floor and then walking away without sweeping the mess he had created.

The entrance door was full of dirty fingerprints which were a turn off!

Atmosphere: 2

Food: 1

Service: 1

The total overall visit was just ok. It was definitely not what I expected it to be. For my standards, it was cold inside and no one wants to eat their food with cold air blowing on it. We ate out of take out Styrofoam containers. To include cups and plastic knives and forks. They could have used a good deep cleaning. To include the outside. We were given a thick book for a menu and was told to only order from one page.
I really don't think they are ready to be open to serve the public correctly.
If they take a step back a maybe just do online, delivery, or call in service only, they could be better.
I don't think they are ready for dining in yet.

Atmosphere: 3

Food: 3

Service: 3

Fried chicken salad is sad.
Fresh veggies - that's ony good thing I can say. Small, dry children tenders desperately need sauce to be eatable.
If I paid $7 for this food, I would not complain. But I paid $14 plus $4 for small order of fries.
The place itself is falling apart. It's dirty and sticky.
Including taxes and a small tip - I spent $22
Not grate. Will not be coming back.

Atmosphere: 2

Food: 2

Service: 2

Food was great. Service was attentive.
The music was a bit loud for my taste, but it was turned down.

Parking: Plenty of parking

Wheelchair accessibility: On the backside but easy to get to.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Pinto Beans, Fried Okra, Rice and Gravy

Good food

Marginal restaurant. I forget no one uses dark greens in their salad so I usually won't eat it. The flavors were decent but nothing phenomonal. I thought it said hand cut fries on the menu, but I could be wrong, I had crinkle cut fries. I LOVE the chili though. I gave 4 stars for the chili. I think its consistent and worth a try.

Atmosphere: 3

Food: 4

Service: 4

The turkey chops and fried chicken were delicious. The corn bread pancake was excellent. I enjoyed my whole meal. I will definitely be back to dine here again. Wonderful experience. Friendly staff. Good variety of food options and drinks.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Mac & Cheese, Mashed Potatoes

Man ol man sooo good no cap. Lamb chops off the chain

Atmosphere: 5

Food: 5

Service: 5