Order online unless you want to wait for extended periods of time. No sense of time management with online orders and in-house cafe orders. No sense of urgency it seems either. They're definitely busy but it seems depending on the work crew it can make or break the day.
Atmosphere: 5
Food: 4
Service: 2
Bridgette Tickle
I don’t get not taking orders and saying app only when you have 3 employees working not doing anything.
Service: 1
M K
I ordered a hot matcha latte in venti. The cashier asked - hot or iced? The barista was very busy chatting with a customer and she only made 1 drink in 10 min. With only one customer ahead of me, I patiently waited for 12 min. Then I asked the same cashier - where was my order? She replied - did you order a coffee?? After another 5 min, I got a latte in grande!! And I could not find the store manager...
Atmosphere: 1
Food: 1
Jessie Coody
A barista was insulting the drinks to another batista, holding up the cup saying "look at all this sugar!" He made comments about his stomach turning, mentioned diabetes multiple times, and called the customers diabetics. It takes a special kind of person to say negative things about the products of the company he works and the paying customers standing right in front of them.
Atmosphere: 1
Food: 5
Service: 2
Heritage Homeschool Academy
Waited patiently in line for 20 minutes for the one item I ordered. Everyone that came in after me came and left and there I was still in the line. I finally decided to ask for a refund and the person says oh, I forgot to make it. Are you serious right now! You and the three others saw me waiting and never said did you get your order. Where is the great customer service??! It doesn't exist at his location which, I will not bother to go back to again. They couldn't even process a simple refund d of $6.37, I had to get it back in cash. I was also in a hurry sin e by husband is in ICU. #morningruined
Kim Payne
The employee are very nice. But to take almost 20 minutes for one item is ridiculous. Mobile order.
Pete Robinson
Walked in to grab a coffee for my wife and I, but the employee said, "Excuse me, you can only order in the app, we ain't got enough people!" The two workers behind the counter weren't doing anything at all either.
Well, no problem. You've now got one less customer. Never felt less welcomed in a business.
Kid-friendliness: Maybe they like kids better. I don't know.
Atmosphere: 2
Food: 4
Service: 1
Roses
Not very smart, apparently cannot read also. Somehow messed up a frappe for hot coffee. Utterly disgusting. It made the drink terrible and now it’s a waste of what 5,6 $ for a drink that wasn’t even made right.
Rachel White
Best staff ever! Enthusiastic and love what they do. They care for each person and make everyone laugh. Thanks for being a solid crew. ??
Stoped in for a coffee in-between appointment.The cup of coffee was not impressive. I would rank it below a lot of the convenience stores in town.Customer service was not that
Atmosphere: 4
Food: 2
Service: 3
Kathaleen Pelletier
For a Health Care Facility it was awesome! Such great care for a family member.
Atmosphere: 5
Food: 5
Service: 5
10x_Rose
Not very smart, apparently cannot read also. Somehow messed up a frappe for hot coffee. Utterly disgusting. It made the drink terrible and now it’s a waste of what 5,6 $ for a drink that wasn’t even made right.
Oldsckool Mason
The only downside to this place is the price....but gotta have it
Atmosphere: 5
Food: 5
Service: 5
Nugget20
Not very smart, apparently cannot read also. Somehow messed up a frappe for hot coffee. Utterly disgusting. It made the drink terrible and now it’s a waste of what 5,6 $ for a drink that wasn’t even made right.
Great service. Great drinks.
Atmosphere: 5
Food: 5
Service: 5
Order online unless you want to wait for extended periods of time. No sense of time management with online orders and in-house cafe orders. No sense of urgency it seems either. They're definitely busy but it seems depending on the work crew it can make or break the day.
Atmosphere: 5
Food: 4
Service: 2
I don’t get not taking orders and saying app only when you have 3 employees working not doing anything.
Service: 1
I ordered a hot matcha latte in venti. The cashier asked - hot or iced? The barista was very busy chatting with a customer and she only made 1 drink in 10 min. With only one customer ahead of me, I patiently waited for 12 min. Then I asked the same cashier - where was my order? She replied - did you order a coffee?? After another 5 min, I got a latte in grande!! And I could not find the store manager...
Atmosphere: 1
Food: 1
A barista was insulting the drinks to another batista, holding up the cup saying "look at all this sugar!" He made comments about his stomach turning, mentioned diabetes multiple times, and called the customers diabetics. It takes a special kind of person to say negative things about the products of the company he works and the paying customers standing right in front of them.
Atmosphere: 1
Food: 5
Service: 2
Waited patiently in line for 20 minutes for the one item I ordered. Everyone that came in after me came and left and there I was still in the line. I finally decided to ask for a refund and the person says oh, I forgot to make it. Are you serious right now! You and the three others saw me waiting and never said did you get your order. Where is the great customer service??! It doesn't exist at his location which, I will not bother to go back to again. They couldn't even process a simple refund d of $6.37, I had to get it back in cash. I was also in a hurry sin e by husband is in ICU. #morningruined
The employee are very nice. But to take almost 20 minutes for one item is ridiculous. Mobile order.
Walked in to grab a coffee for my wife and I, but the employee said, "Excuse me, you can only order in the app, we ain't got enough people!" The two workers behind the counter weren't doing anything at all either.
Well, no problem. You've now got one less customer. Never felt less welcomed in a business.
Kid-friendliness: Maybe they like kids better. I don't know.
Atmosphere: 2
Food: 4
Service: 1
Not very smart, apparently cannot read also. Somehow messed up a frappe for hot coffee. Utterly disgusting. It made the drink terrible and now it’s a waste of what 5,6 $ for a drink that wasn’t even made right.
Best staff ever! Enthusiastic and love what they do. They care for each person and make everyone laugh. Thanks for being a solid crew. ??
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Stoped in for a coffee in-between appointment.The cup of coffee was not impressive. I would rank it below a lot of the convenience stores in town.Customer service was not that
Atmosphere: 4
Food: 2
Service: 3
For a Health Care Facility it was awesome! Such great care for a family member.
Atmosphere: 5
Food: 5
Service: 5
Not very smart, apparently cannot read also. Somehow messed up a frappe for hot coffee. Utterly disgusting. It made the drink terrible and now it’s a waste of what 5,6 $ for a drink that wasn’t even made right.
The only downside to this place is the price....but gotta have it
Atmosphere: 5
Food: 5
Service: 5
Not very smart, apparently cannot read also. Somehow messed up a frappe for hot coffee. Utterly disgusting. It made the drink terrible and now it’s a waste of what 5,6 $ for a drink that wasn’t even made right.
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