Starbucks
1611 Brewer Rd, Winston-Salem
(336) 968-1739
Recent Reviews
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It’s always a pleasant experience going here. After all, they do try their best with what they offer and their customer service. The drinks are usually great! 9.5/10. We’re all humans and sometimes can’t always be 100% which we should try to understand. If I can’t get up and do 100 every day, I don’t think it’s fair to expect that from anyone else. Always my favorite starbies to go to!
I pre-ordered through the app and picked it up from the drive-thru. My order was ready when I got to the window. Everything was correct. Johnny was very nice.
It was drive through for coffee. Order was messed up, but they made it right. Pleased to have this location iny home town.
Friendly & fast
This is the absolute slowest Starbucks I have ever been to. It took about 15 minutes to get an iced green tea and a caramel macchiato.
I placed a mobile order this morning. I approved about 10 minutes after placing it, walked it and nothing was ready. I waited another 10 minutes before any drinks were ready. The service was horrible. The worker with blue hair was the RUDEST person I have ever dealt with. For $7 a drink, you’d think asking for a cup of cream wouldn’t be the end of the world! The man next to us was nice enough to split his because she couldn’t be bothered to help. Very rude staff.
Atmosphere: 3
Food: 3
Service: 1
I love the Nitro Cold Brew and Impossible Breakfast sandwich. Inside is crowded, I definitely felt like I was in other people's personal space just walking to the pick-up counter. I had to wait for someone to notice me in order to get Stevia; not sure why they took out the "fixings" bar. I'm over the whole asking for tips. No one waited on me or cleaned a table for me. Someone used spout to pour my coffee and a microwave for my sandwich. They are paid hourly, not $2-3/ hr. I don't tip the cooks in fast food restaurants. Why am I pressured into tipping here? Same goes for all non-traditional restaurants, like Subway. I'm not tipping, stop asking.
Atmosphere: 4
Food: 4
Service: 4
I spent 6$ in a small coffee and it was awful. I am a starbucks fan but the flat white I received was by far the worst in years.
Atmosphere: 5
Food: 1
Service: 5
Some of y'all have NEVER worked in customer service and it shows. This is a fantastic location with some hard working and dedicated workers. Customers should do better ??♀️
Atmosphere: 5
Food: 5
Service: 5
This location has some of the best team members. Store manager Jesse and his team are always so welcoming and friendly. Go visit them. Abby, Bee, Jennifer and many others there, ROCK!!!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
They were very polite and made my order to a t
Atmosphere: 5
Food: 5
Service: 5
Janelle was so sweet and really made my day!
Atmosphere: 5
Food: 5
Service: 5
No Wi-Fi
The person working at drive thru today was super nice!! Even asked me how I was doing before I ordered! Fast service although sometimes slow it’s understandable because there’s a highschool across the street! They always make my drink perfect I’ve never had a bad experience
Atmosphere: 5
Food: 5
Service: 5
Very good customer service
Atmosphere: 5
Food: 5
Service: 5
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