Highly disappointed with service. My dog has a mouth tumor and the girl at the window refused to give me a spoon with the pup cup so I could feed my dog his pup cup. She rolled her eyes and said “it’s a pup cup”. All other drinks were good. Service 0/10. I hope you never get cancer.
Atmosphere: 1
Food: 5
Service: 1
Victor Hernandez
My favorite
Atmosphere: 5
Food: 5
Service: 5
Mr S
Way too many Wake Forest kids in there
Atmosphere: 1
Food: 3
Service: 4
Vickie Angell
Very good food, drinks and service
Food: 5
Service: 5
Moniquesierra N.
I love! :-)
Suzanne Barber
This is my third and last time going to this Starbucks. They constantly forget to give me my coffee and this last time I had to remind them 4 times before they finally got it to me 10 minutes later. They overfilled my father’s drink so much it splashed out the top and burned him. They have the air conditioning so high everyone in there has a sweater or jacket on.
Atmosphere: 1
Food: 5
Service: 1
Diana Wilson
Employees were are baristas they were very knowledgeable they made the process easy when my friend made it very difficult by every aspect of the visit the barista handled it delicately with a smile on her face
B
Cam was very disrespectful and had the worst attitude. I’m not sure how he got a managerial or a supervisor position with his nasty attitude. Also, the white girl who was at the window and who took my order (I should have got her name too) was disrespectful and nasty, as well.
I went through the drive thru on 7/23 and the white girl who was taking the orders through the intercom was being smart about how I had just placed my online order in which I didn’t and if I did, I arrived at the time that it told me to arrive so that comment was unnecessary and it was the way she said it that was uncalled for. She could’ve just politely said we will have the drink ready for you when you come to the window (like any other considerate employee would have done), everything else was uncalled for especially towards a paying customer who used to come very frequently especially when customers were BOYCOTTING, I was still coming but not anymore. I then asked to get a refund because at this point I’m not paying for a drink at a place that doesn’t appreciate their customers and that doesn’t know how to talk to people so Cam comes and instead of apologizing on how I was being treated, he insists to ask me while making faces & rolling his eyes “do you want a refund or not” when I asked him about how did he not think the girl was disrespectful towards me. That attitude right now is ridiculous. You don’t ask A CUSTOMER that - obviously I do need a refund but as a “manager” or “supervisor” you need to apologize on behalf of your employee to not treat customers the way that she did. I’m not your little friend that you can be snappy with.
That type of service will not be tolerated and I will no longer be giving this location my hard earned money especially given I would go every other day. They need to be more friendly and appreciate the people who are putting money in their pockets - without customers, there will be no Starbucks on Reynolds road.
Atmosphere: 1
Food: 1
Service: 1
Tim Nolan
Really friendly staff. Drive through is fast.
Atmosphere: 5
Food: 5
Service: 5
Boyd-Catral Family
We went there to get the pink drink and saw the new summer drinks! Order now!!!
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Starbucks Via Instant Pike Place Roast, Starbucks Blonde Espresso Roast, Iced Coffee Grande, Horizon Organic Lowfat Milk Box, Chicken Maple Butter & Egg Sandwich, Protein Bistro Box, Starbucks Iced Coffee Blend Clover Vertica, Evolution Fresh Organic Defense Up, Cookies & Cream Cake Pop, Spicy Pineapple, Coffee Traveler - Pike Place Roast, Featured Medium Roast - Pike Place Roast, Kale & Mushroom Egg Bites, Banana Walnut & Pecan Loaf
This is the way Starbucks used to be. Friendly people greeting you when you come in the door, quick service and just a all-around good feeling, thank you for making my day!
Atmosphere: 5
Service: 5
Dawn Tompkins
My favorite location by far. Mainly because of the baristas. That said, the original crew, before the remodel, was the best! I'm an evening customer, after 6pm. Might have to alter the review through as lately the crew seems split up and it's just not as spot on, quick and efficient..recently. I go there 7 days a week so Hopefully it's due to a different store remodeling just throwing out scheduling.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veranda Blend
Diana Babay
Unbelievably rude and slow service. The workers are aloof and bad at their jobs.
Service: 1
Torri Rankins
I would just like to commend Joi ! She goes above and beyond . Thank you so much for your amazing customer service and also taking the time out to remember my order and cute message you left on my cup . It definitely brightens up my day I love coming to this Starbucks because she makes my experience great ?!!
Atmosphere: 5
Food: 5
Service: 5
Jennifer Lemons
Wonderful staff. Love that they remember my name as a regular customer and always greet me?
Highly disappointed with service. My dog has a mouth tumor and the girl at the window refused to give me a spoon with the pup cup so I could feed my dog his pup cup. She rolled her eyes and said “it’s a pup cup”. All other drinks were good. Service 0/10. I hope you never get cancer.
Atmosphere: 1
Food: 5
Service: 1
My favorite
Atmosphere: 5
Food: 5
Service: 5
Way too many Wake Forest kids in there
Atmosphere: 1
Food: 3
Service: 4
Very good food, drinks and service
Food: 5
Service: 5
I love! :-)
This is my third and last time going to this Starbucks. They constantly forget to give me my coffee and this last time I had to remind them 4 times before they finally got it to me 10 minutes later. They overfilled my father’s drink so much it splashed out the top and burned him. They have the air conditioning so high everyone in there has a sweater or jacket on.
Atmosphere: 1
Food: 5
Service: 1
Employees were are baristas they were very knowledgeable they made the process easy when my friend made it very difficult by every aspect of the visit the barista handled it delicately with a smile on her face
Cam was very disrespectful and had the worst attitude. I’m not sure how he got a managerial or a supervisor position with his nasty attitude. Also, the white girl who was at the window and who took my order (I should have got her name too) was disrespectful and nasty, as well.
I went through the drive thru on 7/23 and the white girl who was taking the orders through the intercom was being smart about how I had just placed my online order in which I didn’t and if I did, I arrived at the time that it told me to arrive so that comment was unnecessary and it was the way she said it that was uncalled for. She could’ve just politely said we will have the drink ready for you when you come to the window (like any other considerate employee would have done), everything else was uncalled for especially towards a paying customer who used to come very frequently especially when customers were BOYCOTTING, I was still coming but not anymore. I then asked to get a refund because at this point I’m not paying for a drink at a place that doesn’t appreciate their customers and that doesn’t know how to talk to people so Cam comes and instead of apologizing on how I was being treated, he insists to ask me while making faces & rolling his eyes “do you want a refund or not” when I asked him about how did he not think the girl was disrespectful towards me. That attitude right now is ridiculous. You don’t ask A CUSTOMER that - obviously I do need a refund but as a “manager” or “supervisor” you need to apologize on behalf of your employee to not treat customers the way that she did. I’m not your little friend that you can be snappy with.
That type of service will not be tolerated and I will no longer be giving this location my hard earned money especially given I would go every other day. They need to be more friendly and appreciate the people who are putting money in their pockets - without customers, there will be no Starbucks on Reynolds road.
Atmosphere: 1
Food: 1
Service: 1
Really friendly staff.
Drive through is fast.
Atmosphere: 5
Food: 5
Service: 5
We went there to get the pink drink and saw the new summer drinks! Order now!!!
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Starbucks Via Instant Pike Place Roast, Starbucks Blonde Espresso Roast, Iced Coffee Grande, Horizon Organic Lowfat Milk Box, Chicken Maple Butter & Egg Sandwich, Protein Bistro Box, Starbucks Iced Coffee Blend Clover Vertica, Evolution Fresh Organic Defense Up, Cookies & Cream Cake Pop, Spicy Pineapple, Coffee Traveler - Pike Place Roast, Featured Medium Roast - Pike Place Roast, Kale & Mushroom Egg Bites, Banana Walnut & Pecan Loaf
Restaurantji Recommends
This is the way Starbucks used to be. Friendly people greeting you when you come in the door, quick service and just a all-around good feeling, thank you for making my day!
Atmosphere: 5
Service: 5
My favorite location by far. Mainly because of the baristas. That said, the original crew, before the remodel, was the best! I'm an evening customer, after 6pm. Might have to alter the review through as lately the crew seems split up and it's just not as spot on, quick and efficient..recently. I go there 7 days a week so Hopefully it's due to a different store remodeling just throwing out scheduling.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veranda Blend
Unbelievably rude and slow service. The workers are aloof and bad at their jobs.
Service: 1
I would just like to commend Joi ! She goes above and beyond . Thank you so much for your amazing customer service and also taking the time out to remember my order and cute message you left on my cup . It definitely brightens up my day I love coming to this Starbucks because she makes my experience great ?!!
Atmosphere: 5
Food: 5
Service: 5
Wonderful staff. Love that they remember my name as a regular customer and always greet me?
Atmosphere: 5
Food: 5
Service: 5
Loading...