They just take ppls money and don't care that they never got the order. So I paid for food they kept. And hang up or take the phone off the hook to keep from dealing with you. I ordered online.
Sheri Wilks (Carolina Grammy)
Great sub
Atmosphere: 5
Food: 5
Service: 5
Alexandra Ball
I just left subway the lady working in there was soooo nice,& helpful had to leave a review
Atmosphere: 5
Food: 5
Service: 5
Tammy Poos
Dietary restrictions: For anyone who wants to stay slim and trim
Atmosphere: 5
Food: 4
Service: 3
Recommended dishes: Chocolate Chip Cookie
Blake
Every time we go to this location, staff is incredibly snarky, arrogant, and rude. My wife and I have had a few homophobic encounters at this location as well from staff members and we have always felt incredibly uncomfortable everytime we go. We have been stared at and not spoken to, asked personal and invasive questions about our relationship and personal lives, and overall had incredibly awkward moments. We feel rushed and unwelcome. Tonight, we made the decision to go to another Subway all together because we did not want to deal with them. Avoid if you’re queer, and honest to god please hire new people.
Mital Chaudhary
The sandwich was made to perfection. The employees were very professional and even though it was busy provided excellent customer service.
Jack
My work buddy and i have tried 2 other subway shops in the last couple of months and weren't happy with any of them. Then we went and gave subway 1 more shot with the reynolda location. Jackpot. This place is much better. Staff is pleasant. Quick. Clean. No comparison. Go to reynolda subway next to cici pizza. We drive right by northpoint and rhe university by sams to get there. You wont regret it
Food: 5
jason crews
The only problem is that when you leave a tip on the machine when you pay with your card. SUBWAY keeps 50% of the tips. How could you do that to your employees. That's basically stealing from your workers, who by the way are running the whole show, to me. Bring cash if you're going to tips. They get to keep it all if it's cash. Boo on you SUBWAY owners!!!
Atmosphere: 5
Food: 5
Service: 5
Kat
don’t have a drive through if you can’t understand anything someone is saying and ask the same question ten times and still get it wrong. i have never been so frustrated ordering ?♀️ this store could use an update for sure.ETA: ordering ahead online a kids meal comes with apple sauce and a juice (or milk). when asked at the window they refused to give a juice with the order and said it’s either apple sauce or juice. since when?? terrible customer service.
Service: 2
Kewaun G
Best SUBWAY ever! Staff is so sweet & efficient (especially girl w glasses & braids) my food was prepared neatly and accurate:) wish I could do more to thank yall bur definitely deserve five stars !!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Boss, Chocolate Chip Cookie
Short: Avoid this location because they're ALWAYS CLOSED DURING BUSINESS HOURS!! Any business that goes out of their way to avoid customers is NOT a business you should to give your money to. The food is good for the most part but the customer service is absolutely abysmal!Long: I used to really like this location but the customer service has ruined my experience permanently. First of all, this location NEVER honors their buisness hours, they either open up way later or close way earlier than they are supposed to, sometimes closed in the middle of the day. I went there Saturday night at 8:20 p.m. and they were already closed, even though they're not supposed to close until 9:30 p.m. well over an hour after they actually closed. The staff never wants to work and do their jobs, they often are conversating amongst other employees, on their phones, or hiding from customers trying to appear closed. Food ingredients are mostly fresh but the way they're handled is less than appealing, a lot of cross contamination going on here. The meats are decent and the cookies are rarely fresh but still decent. The restaurant always looks dusty, not as clean as you might see in other locations. There's always hand prints, dust, and other debris all over the glass window for the food making it look foggy. I've only been a handful of times over the past year and every visit progressively got worse. Last night after them being closed over an hour early almost pushed me to the point of never giving Subway my business again but there are other locations and it wouldn't be fair to not give them a chance. I decided to go to the North Point Blvd location near Food Lion and the Asian Bistro, and I was pleasantly surprised. Despite it being so late they had all fresh ingredients, tender juicy meat, loaded my sandwich up, had great customer service, everything was neat and clean and they were actually open until 9:30 p.m. like they're supposed to be, I was so pleasantly surprised! I'll likely never go back to the Reynolda Rd location solely due to the terrible customer service. I would advise anyone thinking about eating here to steer clear and just go to ANY other Subway you can find and I guarantee you'll have a much better experience. If you're close by, I absolutely recommend the North Point Blvd location, you won't be disappointed!
Atmosphere: 1
Food: 1
Service: 1
BON LEE
Food was made fast! Staff was professional. I was in and out in under 10 minutes.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Philly
Christiane P
There's a BOGO coupon available that we wanted to take advantage of except it was impossible to find a store around me that was honoring it. I tried 3 different Subways in my Winston Salem area and none of them would take the coupon. What's the use of having coupons if your stores won't take them? We decided to eat somewhere else.
They just take ppls money and don't care that they never got the order. So I paid for food they kept. And hang up or take the phone off the hook to keep from dealing with you. I ordered online.
Great sub
Atmosphere: 5
Food: 5
Service: 5
I just left subway the lady working in there was soooo nice,& helpful had to leave a review
Atmosphere: 5
Food: 5
Service: 5
Dietary restrictions: For anyone who wants to stay slim and trim
Atmosphere: 5
Food: 4
Service: 3
Recommended dishes: Chocolate Chip Cookie
Every time we go to this location, staff is incredibly snarky, arrogant, and rude. My wife and I have had a few homophobic encounters at this location as well from staff members and we have always felt incredibly uncomfortable everytime we go. We have been stared at and not spoken to, asked personal and invasive questions about our relationship and personal lives, and overall had incredibly awkward moments. We feel rushed and unwelcome. Tonight, we made the decision to go to another Subway all together because we did not want to deal with them. Avoid if you’re queer, and honest to god please hire new people.
The sandwich was made to perfection. The employees were very professional and even though it was busy provided excellent customer service.
My work buddy and i have tried 2 other subway shops in the last couple of months and weren't happy with any of them. Then we went and gave subway 1 more shot with the reynolda location. Jackpot. This place is much better. Staff is pleasant. Quick. Clean. No comparison. Go to reynolda subway next to cici pizza. We drive right by northpoint and rhe university by sams to get there. You wont regret it
Food: 5
The only problem is that when you leave a tip on the machine when you pay with your card. SUBWAY keeps 50% of the tips. How could you do that to your employees. That's basically stealing from your workers, who by the way are running the whole show, to me. Bring cash if you're going to tips. They get to keep it all if it's cash. Boo on you SUBWAY owners!!!
Atmosphere: 5
Food: 5
Service: 5
don’t have a drive through if you can’t understand anything someone is saying and ask the same question ten times and still get it wrong. i have never been so frustrated ordering ?♀️ this store could use an update for sure.ETA: ordering ahead online a kids meal comes with apple sauce and a juice (or milk). when asked at the window they refused to give a juice with the order and said it’s either apple sauce or juice. since when?? terrible customer service.
Service: 2
Best SUBWAY ever! Staff is so sweet & efficient (especially girl w glasses & braids) my food was prepared neatly and accurate:) wish I could do more to thank yall bur definitely deserve five stars !!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Boss, Chocolate Chip Cookie
Restaurantji Recommends
Don't have a bathroom or napkins.
Atmosphere: 1
Food: 1
Service: 1
good pretty good but the service was definitely
Atmosphere: 1
Food: 4
Service: 1
Short: Avoid this location because they're ALWAYS CLOSED DURING BUSINESS HOURS!! Any business that goes out of their way to avoid customers is NOT a business you should to give your money to. The food is good for the most part but the customer service is absolutely abysmal!Long: I used to really like this location but the customer service has ruined my experience permanently. First of all, this location NEVER honors their buisness hours, they either open up way later or close way earlier than they are supposed to, sometimes closed in the middle of the day. I went there Saturday night at 8:20 p.m. and they were already closed, even though they're not supposed to close until 9:30 p.m. well over an hour after they actually closed. The staff never wants to work and do their jobs, they often are conversating amongst other employees, on their phones, or hiding from customers trying to appear closed. Food ingredients are mostly fresh but the way they're handled is less than appealing, a lot of cross contamination going on here. The meats are decent and the cookies are rarely fresh but still decent. The restaurant always looks dusty, not as clean as you might see in other locations. There's always hand prints, dust, and other debris all over the glass window for the food making it look foggy. I've only been a handful of times over the past year and every visit progressively got worse. Last night after them being closed over an hour early almost pushed me to the point of never giving Subway my business again but there are other locations and it wouldn't be fair to not give them a chance. I decided to go to the North Point Blvd location near Food Lion and the Asian Bistro, and I was pleasantly surprised. Despite it being so late they had all fresh ingredients, tender juicy meat, loaded my sandwich up, had great customer service, everything was neat and clean and they were actually open until 9:30 p.m. like they're supposed to be, I was so pleasantly surprised! I'll likely never go back to the Reynolda Rd location solely due to the terrible customer service. I would advise anyone thinking about eating here to steer clear and just go to ANY other Subway you can find and I guarantee you'll have a much better experience. If you're close by, I absolutely recommend the North Point Blvd location, you won't be disappointed!
Atmosphere: 1
Food: 1
Service: 1
Food was made fast! Staff was professional. I was in and out in under 10 minutes.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Philly
There's a BOGO coupon available that we wanted to take advantage of except it was impossible to find a store around me that was honoring it. I tried 3 different Subways in my Winston Salem area and none of them would take the coupon. What's the use of having coupons if your stores won't take them? We decided to eat somewhere else.
Atmosphere: 5
Food: 5
Service: 5
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