The employees are sweet especially Amy, she was so helpful and kind. There was no Colby jack cheese, I'm outraged!
Atmosphere: 4
Food: 3
Service: 5
Daniel Juarez
Wonderful experience at this fine establishment. Words cannot describe the elegance and finesse with which my Cold Cut Combo on Italian bread was made. Customer service was second to none and the staff was very personable and welcoming, especially that young, rather dashing man named Aman. Will certainly come here again.
Atmosphere: 5
Food: 4
Service: 5
Gabriela Rodriguez
Terrible service!!! I just bought and when I ordered the food a woman named Amy served me first, terrible service from her. Time 4:15 pm. First and last I buy here. The Hispanic buyer must be treated well.
Melissa Garcia
Tyrie the employee is very rude I came in to purchase a sandwich & he got annoyed because he had to stop sweeping and whispered somthing under his breath to some customers im assuming he knew/some friends about me. They then laughed out super loud looking at me and he slammed the door to go to the front to make my sandwich.
Atmosphere: 1
Service: 1
Genesis Hickman
You guys need to change these new hours. Most people just start to eat around 8pm. I personally feel like it’s very inconsiderate. Two you guys close at 8pm, why’re the doors locked at 7:42?
Landon Pfeffer
Lauren and Nena were exceptional! Excellent customer service, very friendly, great food, and made wonderful small talk when ordering. Definitely coming back to Jonestown location. Best one around :)
Atmosphere: 5
Food: 5
Service: 5
Archie
It was fast and convenient. The inside space is clean.Felt like subway bread had changed. It's not the sameold.
Vegetarian options: Bread and cheese and other vegetarian options are separated.
Parking: Open parking shared with other shops. Lots of spaces are available.
Kid-friendliness: Yes. But they do not have any special activities.
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Veggie Patty Footlong Regular Sub
Matthew Wood-Thornhill
Chubb made my sandwich to perfection. Best sandwich shop in all of Winston-Salem.
Atmosphere: 5
Food: 5
Service: 5
jessica uttro
Never had a problem at this location until recently. Placed an online order, picked it up, returned home to find out my bread was hard as a rock. Contacted the "manager" Juan, who tried to explain it away due to the bread being toasted, like that was a valid reason for my sandwich to be like a baseball bat. The audacity of this kid. Was told to return to the store with my food and it would be remade, but who has time to make multiple trips for something that should've been quality check prior to it ever being handed to me? Thanks for my last experience at Subway Juan, you single handedly did this. Y'all really aren't that great for me to waste my hard earned money on when there are other sandwich places that are much better and actually take care of their customers.
Atmosphere: 1
Food: 1
Service: 1
Tracy Gough
The published store hours of this restaurant are meaningless. I checked their store hours and their published hours for last night said open until 9pm. So I made a choice to leave my house and drive to this location and pulled in at 8:40pm. I see the lights are off already and I find an employee standing in the doorway already turning away another customer telling them they need time to clean up and leave by 9pm. There was at least one other employee inside so they weren't understaffed. They obviously do not understand the difference between store hours and working hours. When I just called the manager to express my displeasure with this wasting my time because they weren't opened as published, he gave me excuses that it says on the door, which cannot be seen on the internet, hours may vary and then he insults me by saying I'm wasting his time with my call. Obviously his time is far more important than his customer's time. I won't waste any more of my time ever again here. DO NOT give this location your business.
My boyfriend and I stopped at the Subway on Jonestown Rd because we were in a hurry and wanted to eat dinner. It was 5:40 pm when we walked in. We were informed by one of the line employees that the manager said not to serve us because they were trying to clean up and be out by 6:00. They had plenty of time to make 2 subs before 6:00. This was very unprofessional. The sign on the door said they close at 6:00, not that they were supposed to leave at 6:00! Lost 2 customers today.
Kevin Y
Was told "this location don't take coupons" Very uninviting worker and atmosphere. Wont be back.
Atmosphere: 1
Food: 2
Service: 1
Laura Alvarez
The person that made her sandwiches her name is Heather she did an amazing job Thank you so much for all you do.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak and Cheese Sub
SuNSHyNe MooN
? loved our server tried to catch his name but he had a heart made out of a paperclip keep spreading ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Steak and Cheese Sub
Mary Bartell
Our favorite Winston Subway. We pass another Subway otw to this restaurant. We consistently have a great experience here. Super clean restaurant, ingredients always fresh and looking great, and friendly smiles to greet us. Bonus: they’re fast! Thank you ladies for being so awesome!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Italian B M T Footlong Pro Double Protein
The employees are sweet especially Amy, she was so helpful and kind. There was no Colby jack cheese, I'm outraged!
Atmosphere: 4
Food: 3
Service: 5
Wonderful experience at this fine establishment. Words cannot describe the elegance and finesse with which my Cold Cut Combo on Italian bread was made. Customer service was second to none and the staff was very personable and welcoming, especially that young, rather dashing man named Aman. Will certainly come here again.
Atmosphere: 5
Food: 4
Service: 5
Terrible service!!! I just bought and when I ordered the food a woman named Amy served me first, terrible service from her. Time 4:15 pm. First and last I buy here. The Hispanic buyer must be treated well.
Tyrie the employee is very rude I came in to purchase a sandwich & he got annoyed because he had to stop sweeping and whispered somthing under his breath to some customers im assuming he knew/some friends about me. They then laughed out super loud looking at me and he slammed the door to go to the front to make my sandwich.
Atmosphere: 1
Service: 1
You guys need to change these new hours. Most people just start to eat around 8pm. I personally feel like it’s very inconsiderate. Two you guys close at 8pm, why’re the doors locked at 7:42?
Lauren and Nena were exceptional! Excellent customer service, very friendly, great food, and made wonderful small talk when ordering. Definitely coming back to Jonestown location. Best one around :)
Atmosphere: 5
Food: 5
Service: 5
It was fast and convenient. The inside space is clean.Felt like subway bread had changed. It's not the sameold.
Vegetarian options: Bread and cheese and other vegetarian options are separated.
Parking: Open parking shared with other shops. Lots of spaces are available.
Kid-friendliness: Yes. But they do not have any special activities.
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Veggie Patty Footlong Regular Sub
Chubb made my sandwich to perfection. Best sandwich shop in all of Winston-Salem.
Atmosphere: 5
Food: 5
Service: 5
Never had a problem at this location until recently. Placed an online order, picked it up, returned home to find out my bread was hard as a rock. Contacted the "manager" Juan, who tried to explain it away due to the bread being toasted, like that was a valid reason for my sandwich to be like a baseball bat. The audacity of this kid. Was told to return to the store with my food and it would be remade, but who has time to make multiple trips for something that should've been quality check prior to it ever being handed to me? Thanks for my last experience at Subway Juan, you single handedly did this. Y'all really aren't that great for me to waste my hard earned money on when there are other sandwich places that are much better and actually take care of their customers.
Atmosphere: 1
Food: 1
Service: 1
The published store hours of this restaurant are meaningless. I checked their store hours and their published hours for last night said open until 9pm. So I made a choice to leave my house and drive to this location and pulled in at 8:40pm. I see the lights are off already and I find an employee standing in the doorway already turning away another customer telling them they need time to clean up and leave by 9pm. There was at least one other employee inside so they weren't understaffed. They obviously do not understand the difference between store hours and working hours. When I just called the manager to express my displeasure with this wasting my time because they weren't opened as published, he gave me excuses that it says on the door, which cannot be seen on the internet, hours may vary and then he insults me by saying I'm wasting his time with my call. Obviously his time is far more important than his customer's time. I won't waste any more of my time ever again here. DO NOT give this location your business.
Service: 1
Restaurantji Recommends
My boyfriend and I stopped at the Subway on Jonestown Rd because we were in a hurry and wanted to eat dinner. It was 5:40 pm when we walked in. We were informed by one of the line employees that the manager said not to serve us because they were trying to clean up and be out by 6:00. They had plenty of time to make 2 subs before 6:00. This was very unprofessional. The sign on the door said they close at 6:00, not that they were supposed to leave at 6:00! Lost 2 customers today.
Was told "this location don't take coupons" Very uninviting worker and atmosphere. Wont be back.
Atmosphere: 1
Food: 2
Service: 1
The person that made her sandwiches her name is Heather she did an amazing job Thank you so much for all you do.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak and Cheese Sub
? loved our server tried to catch his name but he had a heart made out of a paperclip keep spreading ❤️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Steak and Cheese Sub
Our favorite Winston Subway. We pass another Subway otw to this restaurant. We consistently have a great experience here. Super clean restaurant, ingredients always fresh and looking great, and friendly smiles to greet us. Bonus: they’re fast! Thank you ladies for being so awesome!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Italian B M T Footlong Pro Double Protein
Loading...