Lady in drive thru was alright but kept giving us weird looks. Found a long hair in my taco on my first bite which was lovely. Baja blast was really flat. Really hit or miss with this location.
Atmosphere: 2
Food: 2
Service: 2
Fa Tee
They missed a whole item and did not customize my order right.
Atmosphere: 3
Food: 2
Service: 1
Mika H
Restrooms were ok need to be thoroughly clean though.
Atmosphere: 4
Food: 4
Service: 4
Macy Reign
I never leave reviews but I am so irritated right now. I got 2 cheesy Gordita crunches. 20 minutes into waiting for my food, I get called to the counter and am informed they’re out of nacho cheese shells. He asked if I wanted a cool ranch shell instead. I said no, just a regular hard taco shell. That didn’t mean I didn’t want my a cheesy Gordita crunches. They’re just regular, hard tacos with no soft shell around it. Already frustrating because that’s $8 I’m out. Not to mention, the 30 minutes it took to make two tacos, a burrito, and nachos. Everybody was having fun laughing and chatting it up in the kitchen, cussing and being extremely loud. If y’all have time to act a fool on the clock you got time to make my tacos the way I ordered them. I’m an extremely patient person but this experience has been stressful and annoying. Just drive down the road and find another Taco Bell, this one isn’t worth it.
Atmosphere: 2
Food: 2
Service: 1
Amanda Poovey
The guy in the drive through was rude, didn't even speak a word. Gave me medium drinks and when I asked for the large ones I ordered had an attitude. I then said thank you for correcting them and he just shut the window in my face. The cheese in my quesadilla wasn't melted nor was it cut. I use to work for tacobell and know that this is not acceptable customer service or preparation of food. 0/10 would not recommend this location.
Food: 1
Service: 1
Jovany Juarez
How is this taco bell still open ? The employees act like they don't want to work like it's a hassle for them to do the correct order this was on a Sunday night and had to wait a long time to get wrong order and to go back in to get the correct order this place is a joke idk how this place makes money
Angelica Hellay
I’m so upset this has to be the worst Taco Bell I’ve been to It was extremely dirty I walked in and I like going to the counter to communicate with people ask questions and the lady was just on her phone she looks at me and turned around I stood there for 10 min no one helped me A gentle man came in and same happened to him he went to the Oder kiosk and I had too as well About 15 min I get my food and it’s extremely cold like it sat there and they forgot to give it to me A gentle man came in and he went up to the counter and sure enough she got off her phone and helped him idk if it was a race thing but she only helped him because they are the same it’s really jacked up There were dead bugs on the floor this place should get shut down it was nasty I just left I threw my food away never again will I come here
Atmosphere: 1
Food: 1
Service: 1
Aiden Patterson
So I’ve been sitting here waiting for my food for 20 minutes even though I ordered ahead and waiting until my designated time to come pick up
It is not busy here, the drive through isn’t full up, there’s a team of six or seven people (half of whom are standing around not doing anything), and when I said I’m still waiting they started getting upset at me like I was doing something wrong
I am pretty upset seeing as my total wait time has gone past half an hour and I’m just done with this, so I am begging people to not bother here
Atmosphere: 2
Food: 1
Service: 1
Purpose Driven
This place is a joke
Parris Mims
Not even surprised this place has a 3.4 rating. When you look at the reviews they are littered with one stars. I pulled up tonight and the lady on the mic was straight-up rude. Told me my car was “too loud” — I drive a hybrid, a 2025 at that and it wasn’t even running. She kept repeating it like I was the problem. I turned the car off, spelled out what I was saying, and she still caught an attitude. Told me she already heard me, then started arguing like I was bothering her. How the hell does that make sense? Absolutely ridiculous.
People need to re-learn customer service. Or maybe go make 15 an hour in a warehouse or factory where they don't have to be customer facing.
If I could give no stars I would, they do not deserve any stars. I was very disappointed. When your spending $30 it would be nice to get food that was hot they just threw it in the bag My cheese cups were spilled chips everywhere. They got some of My order wrong and took it back she had a very bad attitude. Everything was nasty except the tea.They have no customer service at all very rude and nasty. Will not go back and will be calling corporate.
Atmosphere: 1
Food: 1
Service: 1
Keia Y
We just ordered via drive thru and it was a terrible experience. They told us to drive around before we finished our order on the microphone. Then when we pulled up they told us the wrong order total. After paying we asked for a receipt and they said they could not provide us one. Then after checking our bag we were missing items from our order.
Very chaotic, very unpleasant. Please stop understaffing - it’s impacting the service.
Also, if receipts cannot be provided that should be mentioned when placing the order.. very inconvenient when having to submit expense reports with employers especially when orders were getting mixed up.
Service: 1
Michael Raymond
My expectations are already low when I walk into a Taco Bell but nothing prepared me for the abysmal experience I had here. I ordered on the kiosk and waited over 30 minutes and my order was never made the man who ordered after me started to complain because they were serving only the drive-through line. Maybe there’s some sort of metric that they’re graded by regardless they made his food that still took them about 10 minutes. I asked for a refund because at this point I was invested nearly 45 minutes for a taco and a burrito and didn’t trust that they would make my food in an clean manner. The manager wasn’t even able to process a refund back onto my card so she gave me cash, but she didn’t even give me the right amount based off of my order, so I just gave up and left. If corporate Taco Bell monitors reviews this one surely needs to be flagged for improvement.
Atmosphere: 1
Food: 1
Service: 1
Mamacat W.
It hit the spot for sure! Thanks and see you again soon 🙂
Lady in drive thru was alright but kept giving us weird looks. Found a long hair in my taco on my first bite which was lovely. Baja blast was really flat. Really hit or miss with this location.
Atmosphere: 2
Food: 2
Service: 2
They missed a whole item and did not customize my order right.
Atmosphere: 3
Food: 2
Service: 1
Restrooms were ok need to be thoroughly clean though.
Atmosphere: 4
Food: 4
Service: 4
I never leave reviews but I am so irritated right now. I got 2 cheesy Gordita crunches. 20 minutes into waiting for my food, I get called to the counter and am informed they’re out of nacho cheese shells. He asked if I wanted a cool ranch shell instead. I said no, just a regular hard taco shell. That didn’t mean I didn’t want my a cheesy Gordita crunches. They’re just regular, hard tacos with no soft shell around it. Already frustrating because that’s $8 I’m out. Not to mention, the 30 minutes it took to make two tacos, a burrito, and nachos. Everybody was having fun laughing and chatting it up in the kitchen, cussing and being extremely loud. If y’all have time to act a fool on the clock you got time to make my tacos the way I ordered them. I’m an extremely patient person but this experience has been stressful and annoying. Just drive down the road and find another Taco Bell, this one isn’t worth it.
Atmosphere: 2
Food: 2
Service: 1
The guy in the drive through was rude, didn't even speak a word. Gave me medium drinks and when I asked for the large ones I ordered had an attitude. I then said thank you for correcting them and he just shut the window in my face. The cheese in my quesadilla wasn't melted nor was it cut. I use to work for tacobell and know that this is not acceptable customer service or preparation of food. 0/10 would not recommend this location.
Food: 1
Service: 1
How is this taco bell still open ? The employees act like they don't want to work like it's a hassle for them to do the correct order this was on a Sunday night and had to wait a long time to get wrong order and to go back in to get the correct order this place is a joke idk how this place makes money
I’m so upset this has to be the worst Taco Bell I’ve been to
It was extremely dirty I walked in and I like going to the counter to communicate with people ask questions and the lady was just on her phone she looks at me and turned around I stood there for 10 min no one helped me
A gentle man came in and same happened to him he went to the Oder kiosk and I had too as well
About 15 min I get my food and it’s extremely cold like it sat there and they forgot to give it to me
A gentle man came in and he went up to the counter and sure enough she got off her phone and helped him idk if it was a race thing but she only helped him because they are the same it’s really jacked up
There were dead bugs on the floor this place should get shut down it was nasty I just left I threw my food away never again will I come here
Atmosphere: 1
Food: 1
Service: 1
So I’ve been sitting here waiting for my food for 20 minutes even though I ordered ahead and waiting until my designated time to come pick up
It is not busy here, the drive through isn’t full up, there’s a team of six or seven people (half of whom are standing around not doing anything), and when I said I’m still waiting they started getting upset at me like I was doing something wrong
I am pretty upset seeing as my total wait time has gone past half an hour and I’m just done with this, so I am begging people to not bother here
Atmosphere: 2
Food: 1
Service: 1
This place is a joke
Not even surprised this place has a 3.4 rating. When you look at the reviews they are littered with one stars. I pulled up tonight and the lady on the mic was straight-up rude. Told me my car was “too loud” — I drive a hybrid, a 2025 at that and it wasn’t even running. She kept repeating it like I was the problem. I turned the car off, spelled out what I was saying, and she still caught an attitude. Told me she already heard me, then started arguing like I was bothering her. How the hell does that make sense? Absolutely ridiculous.
People need to re-learn customer service. Or maybe go make 15 an hour in a warehouse or factory where they don't have to be customer facing.
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
If I could give no stars I would, they do not deserve any stars. I was very disappointed. When your spending $30 it would be nice to get food that was hot they just threw it in the bag My cheese cups were spilled chips everywhere. They got some of My order wrong and took it back she had a very bad attitude. Everything was nasty except the tea.They have no customer service at all very rude and nasty. Will not go back and will be calling corporate.
Atmosphere: 1
Food: 1
Service: 1
We just ordered via drive thru and it was a terrible experience. They told us to drive around before we finished our order on the microphone. Then when we pulled up they told us the wrong order total. After paying we asked for a receipt and they said they could not provide us one. Then after checking our bag we were missing items from our order.
Very chaotic, very unpleasant. Please stop understaffing - it’s impacting the service.
Also, if receipts cannot be provided that should be mentioned when placing the order.. very inconvenient when having to submit expense reports with employers especially when orders were getting mixed up.
Service: 1
My expectations are already low when I walk into a Taco Bell but nothing prepared me for the abysmal experience I had here. I ordered on the kiosk and waited over 30 minutes and my order was never made the man who ordered after me started to complain because they were serving only the drive-through line. Maybe there’s some sort of metric that they’re graded by regardless they made his food that still took them about 10 minutes. I asked for a refund because at this point I was invested nearly 45 minutes for a taco and a burrito and didn’t trust that they would make my food in an clean manner. The manager wasn’t even able to process a refund back onto my card so she gave me cash, but she didn’t even give me the right amount based off of my order, so I just gave up and left. If corporate Taco Bell monitors reviews this one surely needs to be flagged for improvement.
Atmosphere: 1
Food: 1
Service: 1
It hit the spot for sure! Thanks and see you again soon 🙂
Food: 5
Service: 5
Order missing items.
Atmosphere: 2
Food: 2
Service: 2
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