Drive thru order was ok til I got home and burritos and nachos with no sauces… ugh!!!! Girl working Taco Bell in Winston Salem, NC Summit Square location drive thru on 3/12/25 around 5:15 pm.. please give your immediate attention to the customer and not be talking and laughing to the other employee..while trying to work the drive thru… YOU CANNOT MULTITASK.. otherwise I would have gotten my sauces .. so much for dinner.. not to mention no fork/ spoon for loaded nachos….Mexican food NEED SAUCES…,,ugh… ugh
Food: 5
Service: 1
Abigail Wells
I have never been to a slower fast food restaurant in my life. Came to pick up an online order. 40 minutes later, they still haven’t filled and appear to have just lost the order. Meanwhile, I’m watching 3 employees standing in the order filling area, gossiping, ignoring orders. Two employees were grinding against one another in plain view of the customer area. Everyone who works here is in severe need of retraining. Half of the workers seem to be constantly walking and doing things, but they’re only putting out one order about every 10 minutes.
Service: 1
Glenn Anderson
After waiting to place my order for several minutes, I asked an employee at the front counter if I could place an order and he replied to me to use the kiosk. I explained that I could not find the item I wanted on the kiosk but he just walked away. So I just left and will not return.
Erin Zimmerman
We have been to this particular taco bell many times over the last few years and I have never had my order be correct.
My husband cannot handle sour cream and if it is on an item it is inedible to him. It has gotten so bad that I also order everything without sour cream to give him a better chance at having items he can eat. And they STILL mess it up. I don't know if it is their system, their employees, the training, or management. All the tickets when we put online orders in have NO SOUR CREAM in all caps and bold and they still put it on everything.
Atmosphere: 2
Food: 3
Service: 1
Lakneshia Edwards
Came for some late night eats and the cashier Zaiynab who took our order, had it correct on the screen, somehow messed up our order. We told her the order at the speaker then she suddenly got quiet and told us to pull around without telling us the price. then we got to the window and she kept running off, probably talking with her little friend, which hey I understand, but at least be more attentive and get our order right we didn’t even get a lot🤨 cmon now do better makin the youngins look bad
Atmosphere: 1
Food: 1
Service: 1
Paola G
Just close this whole store down at this point. Food was nasty and soggy and juice all over my food. Please don’t go here save yourself
Atmosphere: 1
Food: 1
Service: 1
amber czarniak
Just like every other taco bell clean, empty, but unfortunately stale soft tortillas:( not 100 percent happy with my purchase but that's taco bell for ya.
Atmosphere: 5
Food: 4
Service: 5
Chris Williamson
Food is good. They strongly encourage you to order your own food from the kiosk. Not really fast food anymore, but not terribly slow either. Overall I would recommend it if you like Taco Bell.
Not entirely sure why I came here... the order was incorrect
Atmosphere: 2
Food: 2
Service: 1
hailey dufort
okay so i have lived in winston salem for abt 6 months and have yet to find a good taco bell. i kid you not the taco bell in the deep ghetto of detriot was better then this garbage. i have been to the one on silas creek and they are twinning with the awful service. i ordered from here twice on the taco bell app and three times on doordash. and not once have we gotten a correct order. we’ve received other peoples orders more times than we’ve received our own. taco bell needs to confirm orders with the dashers before just handing off food. it’s pure and utter bullshit. my conclusion there isn’t a single good taco bell in north carolina.
I normally get off work around 1 a.m. every time I go there they closed went through tonight at 1:15 and I was told they were closed. Same last week. So after midnight you may has well go to cookout they will be open
Drive thru order was ok til I got home and burritos and nachos with no sauces… ugh!!!! Girl working Taco Bell in Winston Salem, NC Summit Square location drive thru on 3/12/25 around 5:15 pm.. please give your immediate attention to the customer and not be talking and laughing to the other employee..while trying to work the drive thru… YOU CANNOT MULTITASK.. otherwise I would have gotten my sauces .. so much for dinner.. not to mention no fork/ spoon for loaded nachos….Mexican food NEED SAUCES…,,ugh… ugh
Food: 5
Service: 1
I have never been to a slower fast food restaurant in my life. Came to pick up an online order. 40 minutes later, they still haven’t filled and appear to have just lost the order. Meanwhile, I’m watching 3 employees standing in the order filling area, gossiping, ignoring orders. Two employees were grinding against one another in plain view of the customer area. Everyone who works here is in severe need of retraining. Half of the workers seem to be constantly walking and doing things, but they’re only putting out one order about every 10 minutes.
Service: 1
After waiting to place my order for several minutes, I asked an employee at the front counter if I could place an order and he replied to me to use the kiosk. I explained that I could not find the item I wanted on the kiosk but he just walked away. So I just left and will not return.
We have been to this particular taco bell many times over the last few years and I have never had my order be correct.
My husband cannot handle sour cream and if it is on an item it is inedible to him. It has gotten so bad that I also order everything without sour cream to give him a better chance at having items he can eat. And they STILL mess it up. I don't know if it is their system, their employees, the training, or management. All the tickets when we put online orders in have NO SOUR CREAM in all caps and bold and they still put it on everything.
Atmosphere: 2
Food: 3
Service: 1
Came for some late night eats and the cashier Zaiynab who took our order, had it correct on the screen, somehow messed up our order. We told her the order at the speaker then she suddenly got quiet and told us to pull around without telling us the price. then we got to the window and she kept running off, probably talking with her little friend, which hey I understand, but at least be more attentive and get our order right we didn’t even get a lot🤨 cmon now do better makin the youngins look bad
Atmosphere: 1
Food: 1
Service: 1
Just close this whole store down at this point. Food was nasty and soggy and juice all over my food. Please don’t go here save yourself
Atmosphere: 1
Food: 1
Service: 1
Just like every other taco bell clean, empty, but unfortunately stale soft tortillas:( not 100 percent happy with my purchase but that's taco bell for ya.
Atmosphere: 5
Food: 4
Service: 5
Food is good. They strongly encourage you to order your own food from the kiosk. Not really fast food anymore, but not terribly slow either. Overall I would recommend it if you like Taco Bell.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Burrito Supreme, Mexican Pizza, Triple Double Crunch Wrap, Soft Taco, Nachos, Chicken Quesadilla
Not entirely sure why I came here... the order was incorrect
Atmosphere: 2
Food: 2
Service: 1
okay so i have lived in winston salem for abt 6 months and have yet to find a good taco bell. i kid you not the taco bell in the deep ghetto of detriot was better then this garbage. i have been to the one on silas creek and they are twinning with the awful service. i ordered from here twice on the taco bell app and three times on doordash. and not once have we gotten a correct order. we’ve received other peoples orders more times than we’ve received our own. taco bell needs to confirm orders with the dashers before just handing off food. it’s pure and utter bullshit. my conclusion there isn’t a single good taco bell in north carolina.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Good and fresh
Atmosphere: 4
Food: 4
Service: 4
I normally get off work around 1 a.m. every time I go there they closed went through tonight at 1:15 and I was told they were closed. Same last week. So after midnight you may has well go to cookout they will be open
Not as friendly and didn't get the order right.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Cinnamon Twists, Beefy Crunch Burrito
Just geto
The manager was especially kind to me. She told me about their senior discount and recommended items from the menu.??????
Kid-friendliness: Friendly!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Triple Double Crunch Wrap
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