Wendy's
5457 Gumtree Rd, Winston-Salem
(336) 769-0899
Recent Reviews
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The bathrooms were nasty. The tables were nasty. They lost our order and there was only 1 order ahead of ours. We had to go back to the counter to tell them what we ordered. In fact, we handed them our receipt to make our order. We waited way too long for our food. However, once we got our food, it was good. I will also say the employees were nice. The last few times I've been here the service has been lacking. I believe there were 5 or 6 employees. When we left, there was not 1 employee to be seen in the store. At least 3 of them were outside. I've given them enough chances and I won't be back to this store. This store used to be awesome. Not anymore.
Atmosphere: 1
Food: 5
Service: 1
This place doesn’t even deserve a star. For starters when we first placed our order the lady taking our order was rushing us as if she was over her day. Had I not said something she wouldn’t have let me finish. Then you have some guy who clearly not there in the head who’s walking around the cars in the drive through and that to me seemed a bit uncomfortable. Then he proceeded to go inside and rudely ask me to park in the parking lot because our order was taking too long. As we parked he just stares at me as if he wants to murder me. This place really needs to get itself in order. Wallburg normally has friendly people but not at this Wendy’s clearly
Service: 1
the manager threw our trash away and was very nice
Atmosphere: 5
Food: 5
Service: 5
I did not give the kid a kid's toy they did not give the kids meal a french fry and then they wanted to argue about it whenever we told them they did not give it to us
Workers are really mean
Atmosphere: 1
Food: 3
Service: 1
Very slow service. I have been there few times.
Just stopped there and had a made to order meal. It was amazing and just how I wanted. The burger was fresh along with the fries. The inside was clean and everyone was friendly. Thank you!
Atmosphere: 5
Food: 5
Service: 5
Rude workers no customer service
Service: 1
Great place . Has trouble maintaining good service and food quality
Atmosphere: 5
Food: 2
Service: 2
Dried out and hard cinabuns
Restaurantji Recommends
This place remains the worst. Can't take more than 2 orders at a time, not friendly, what do you want? 2nd window, no please, no thank you, nothing that says he wasn't raised under the building. 15 minutes and still the fries were cold and old, the sandwich was old, no straw, no sauce, no napkins in the bag. Close down, start over and let someone else buy it, you consistently suck.
Atmosphere: 1
Food: 1
Service: 1
I got some Wendy's coupons in the mail. Used one and they were not sure how to process it and I waited for 10 minutes to figure it out. The young lady at this Wendy's process the coupon instantly plus she was super duper friendly/professional. I ordered 2 Dave's Doubles & somehow they were ready in about two minutes, plus were hot and delicious. Thanks
Atmosphere: 4
Food: 5
Service: 5
Friendly. The food was fresh!
Atmosphere: 5
Food: 5
Service: 5
The girl running the drive thru was extremely rude and disrespectful! She had attitude and made a loud comment as I was pulling off! Waited for my meal and drink in parking lot for over 5 minutes.
Service: 1
The worst fast food place for breakfast, the food seemed reheated, for breakfast instead of hash brown they give French dads in the morning
Atmosphere: 2
Food: 1
Service: 2
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