This is the rudest delivery experience I have ever had. Delivery driver came up with music BLARING at midnight waking up neighbors and our house members. Did not even bother calling or ringing doorbell. Instead, just left pizza box on doorsteps. I went outside wondering where this very RUDE AND LOUD music was coming from at MIDNIGHT, I discovered it was the delivery driver who shouted to me as he was getting back into his car, "It's on your doorstep." ... I told him people are trying to sleep in this neighborhood and he needs to turn his music down. He turned it even louder.I will NEVER give another dime to this business until I have been told this RUDE individual is no longer working with Papa John's.
Atmosphere: 1
Food: 1
Service: 1
Robert Chasse
Not real ingredients
cheryl Overton
Don't waste your time or money here! Gone downhill for sure. I ordered a pepperoni pizza and it hardly had any pepperoni on it at all, nor sauce. Very cheesy and doughy. Try Memo's so much better! Very authentic Italian pizza! ?
Fred Young
People in glass houses should never throw stones.
Atmosphere: 1
Food: 1
Service: 1
Nathan Pfeifer
I have not been in over 10 years and I have 0 reason to come back to any papa johns...esp one like this where management is rude and dismissive. Never again at Gannon ave.Parking: It's a shopping centerWheelchair accessibility: Ada is in place.
Atmosphere: 3
Food: 2
Service: 2
milika cherry
If I could give 0 stars I would. Every time I come here my pizza is always overcooked, hard, and it taste old. I will drive all the way to Knightdale before I order pizza from here again. Very Disappointed .
Atmosphere: 1
Food: 1
Service: 1
Alisha Tee
than once I have made a mobile order at this location and have not received all items.
A B
Recent order, small pizza was raw dough in the center. Veggies were raw too. Not as good as they used to be.
Shomary Rodriguez
I am very disappointed with this location. They can’t seem to come to an agreement as to whether or not they can deliver 13min away. I would call sometimes and they’ll happily deliver and today when I tried to place an order because my car broke down and my daughter really wanted pizza, I was told by the current manager working this Tuesday 19th, September 2023 that he doesn’t know why other employees go above and beyond expectations as his job entails that they shouldn’t deliver yet some do… he didn’t apologize for not being on the same page. I just feel like it’s important to be consistent to avoid disappointment specially when it isn’t the customers fault. Didn’t offer any other solution neither. Disappointing.
Service: 1
Paola S.
I always order on the app and everything always comes out right, pizza is always good!!!
I didn't go in, I had my food delivered to my house. The pizza was great, still piping hot, the cheesy bread too! My first time having the Oreo bites, which might I say, were really nice! The person who delivered was super friendly and quite frankly, I wish I had more cash on me to give him a tip on top of his tip through the website! Great experience, and please, whoever delivered my pizza... give this guy a raise!
Atmosphere: 5
Food: 5
Service: 5
Kenneth Brown
Pizza arrived cold, again, and your driver was less than happy with his career choice with his nasty attitude after tipping 20%. I'm done with you.
Food: 1
Service: 1
Bryan Falkner
Something has changed. I’ve never had an issue here before (6 years) but today I picked up 3 pizzas for my daughters birthday party and had an adverse experience. Staff was nice and welcoming, but the quality of the food suffered. No sauce and tough crust equates to a poor experience. I can sum this batch up to chewing through dry bread.I hope this is isn’t a constant product of this store as we enjoy frequenting this location for many reasons.
Jimena Herrera
Called to pay for my order via the phone since I accidentally ordered to pay with cash. Was greeted by a very rude delivery man. Who said I had not payed for it. Said he was at the store and it wasn’t true. Yet already charged on my card. Told him he could call and I would wait for him to confirm it. Which I had payed.
QuadRotor64
Something has changed. I’ve never had an issue here before (6 years) but today I picked up 3 pizzas for my daughters birthday party and had an adverse experience. Staff was nice and welcoming, but the quality of the food suffered. No sauce and tough crust equates to a poor experience. I can sum this batch up to chewing through dry bread.I hope this is isn’t a constant product of this store as we enjoy frequenting this location for many reasons.
This is the rudest delivery experience I have ever had. Delivery driver came up with music BLARING at midnight waking up neighbors and our house members. Did not even bother calling or ringing doorbell. Instead, just left pizza box on doorsteps. I went outside wondering where this very RUDE AND LOUD music was coming from at MIDNIGHT, I discovered it was the delivery driver who shouted to me as he was getting back into his car, "It's on your doorstep." ... I told him people are trying to sleep in this neighborhood and he needs to turn his music down. He turned it even louder.I will NEVER give another dime to this business until I have been told this RUDE individual is no longer working with Papa John's.
Atmosphere: 1
Food: 1
Service: 1
Not real ingredients
Don't waste your time or money here! Gone downhill for sure. I ordered a pepperoni pizza and it hardly had any pepperoni on it at all, nor sauce. Very cheesy and doughy. Try Memo's so much better! Very authentic Italian pizza! ?
People in glass houses should never throw stones.
Atmosphere: 1
Food: 1
Service: 1
I have not been in over 10 years and I have 0 reason to come back to any papa johns...esp one like this where management is rude and dismissive. Never again at Gannon ave.Parking: It's a shopping centerWheelchair accessibility: Ada is in place.
Atmosphere: 3
Food: 2
Service: 2
If I could give 0 stars I would. Every time I come here my pizza is always overcooked, hard, and it taste old. I will drive all the way to Knightdale before I order pizza from here again. Very Disappointed .
Atmosphere: 1
Food: 1
Service: 1
than once I have made a mobile order at this location and have not received all items.
Recent order, small pizza was raw dough in the center. Veggies were raw too. Not as good as they used to be.
I am very disappointed with this location. They can’t seem to come to an agreement as to whether or not they can deliver 13min away. I would call sometimes and they’ll happily deliver and today when I tried to place an order because my car broke down and my daughter really wanted pizza, I was told by the current manager working this Tuesday 19th, September 2023 that he doesn’t know why other employees go above and beyond expectations as his job entails that they shouldn’t deliver yet some do… he didn’t apologize for not being on the same page. I just feel like it’s important to be consistent to avoid disappointment specially when it isn’t the customers fault. Didn’t offer any other solution neither. Disappointing.
Service: 1
I always order on the app and everything always comes out right, pizza is always good!!!
Restaurantji Recommends
I didn't go in, I had my food delivered to my house. The pizza was great, still piping hot, the cheesy bread too! My first time having the Oreo bites, which might I say, were really nice! The person who delivered was super friendly and quite frankly, I wish I had more cash on me to give him a tip on top of his tip through the website! Great experience, and please, whoever delivered my pizza... give this guy a raise!
Atmosphere: 5
Food: 5
Service: 5
Pizza arrived cold, again, and your driver was less than happy with his career choice with his nasty attitude after tipping 20%. I'm done with you.
Food: 1
Service: 1
Something has changed. I’ve never had an issue here before (6 years) but today I picked up 3 pizzas for my daughters birthday party and had an adverse experience. Staff was nice and welcoming, but the quality of the food suffered. No sauce and tough crust equates to a poor experience. I can sum this batch up to chewing through dry bread.I hope this is isn’t a constant product of this store as we enjoy frequenting this location for many reasons.
Called to pay for my order via the phone since I accidentally ordered to pay with cash. Was greeted by a very rude delivery man. Who said I had not payed for it. Said he was at the store and it wasn’t true. Yet already charged on my card. Told him he could call and I would wait for him to confirm it. Which I had payed.
Something has changed. I’ve never had an issue here before (6 years) but today I picked up 3 pizzas for my daughters birthday party and had an adverse experience. Staff was nice and welcoming, but the quality of the food suffered. No sauce and tough crust equates to a poor experience. I can sum this batch up to chewing through dry bread.I hope this is isn’t a constant product of this store as we enjoy frequenting this location for many reasons.