I ordered a sandwich to be delivered at 3:50 PM on Saturday. I received an update that my order was finished around 3:55 or so. I then received no updates until 4:50. I eventually called and learned that "Oh yeah, we don't have any delivery drivers today and we will have to find a 3rd party to deliver it, let me put you on hold" and then the person hung up on me and I received a text stating that my order was out for delivery. I called back and the person who answered sounded absolutely blitzed and said "Oh yeah, your sandwich is out for delivery now man"
So my sandwich spent over an hour sitting on a shelf because the employee completely FORGOT to find someone to deliver it. Whoever owns this franchise, you probably should do some drug testing or figure out why food is sitting out for literal hours before your employees do anything.
Atmosphere: 1
Food: 1
Service: 1
Adrian Vera
Took an hour to receive my order. It's the second time. Freaky fast out the window. Also, don't add anything extra to ur sandwich they won't add it, and you will still get charged for it. All I wanted was tuna and avocado added, but nope, I never got what I paid for! Twice now, it happened.
Atmosphere: 1
Food: 1
Service: 1
Kaden Huntrods
Overall terrible experience
Atmosphere: 1
Food: 1
Service: 1
Isaac Ellerkamp
Slow. Freaky fast has died at this location. Was the only one in the shop, ordered a #9 and that’s it. Took over 15 minutes to receive my order
Atmosphere: 3
Food: 5
Service: 2
Cassie Walker
Ordered delivery took 54 minutes to get delivered and I missed my lunch so I couldn’t even eat it. Waste of time
Service: 1
K Gabriel
I prefer the one near Kohls on Century in Bismarck. They got my order correct. The one on 3rd did not.
Atmosphere: 5
Food: 5
Service: 5
Meghan Reichert
It was an incredibly busy weekend in town. Staff was still friendly and efficient, even chatted about how people were ready to order when they opened at 10:30am! Many employees would be frustrated, but they were super pleasant! Service workers don't get enough appreciation
Food: 5
Service: 5
Tony Mitch
Number 13 is the best!
Staff was friendly!
Store was clean!
Atmosphere: 5
Food: 5
Service: 5
Meghan Basic
It was an incredibly busy weekend in town. Staff was still friendly and efficient, even chatted about how people were ready to order when they opened at 10:30am! Many employees would be frustrated, but they were super pleasant! Service workers don't get enough appreciation
They went through a period where their service and food quality suuucked. However, after not going there for a year due to PTSD (kidding) from prior experiences, the food and service the last few times have been excellent.
Atmosphere: 5
Food: 5
Service: 5
Jake Robinson
Very slow and disorganized. Lost my order while I was standing right there. Waited 35 minutes for a sandwich even though there were only two other customers.
Atmosphere: 3
Food: 4
Service: 1
Jakob Robinson
Very slow and disorganized. Lost my order while I was standing right there. Waited 35 minutes for a sandwich even though there were only two other customers.
Atmosphere: 3
Food: 4
Service: 1
T D
Just denied food when walking in because they have too many door dash orders. Umm okay I guess I'll go else where..
Service: 1
Eric Barber
Painfully slow…been “out for delivery” for over an hour now….i just wanna eat!
I ordered a sandwich to be delivered at 3:50 PM on Saturday. I received an update that my order was finished around 3:55 or so. I then received no updates until 4:50. I eventually called and learned that "Oh yeah, we don't have any delivery drivers today and we will have to find a 3rd party to deliver it, let me put you on hold" and then the person hung up on me and I received a text stating that my order was out for delivery. I called back and the person who answered sounded absolutely blitzed and said "Oh yeah, your sandwich is out for delivery now man"
So my sandwich spent over an hour sitting on a shelf because the employee completely FORGOT to find someone to deliver it. Whoever owns this franchise, you probably should do some drug testing or figure out why food is sitting out for literal hours before your employees do anything.
Atmosphere: 1
Food: 1
Service: 1
Took an hour to receive my order. It's the second time. Freaky fast out the window. Also, don't add anything extra to ur sandwich they won't add it, and you will still get charged for it. All I wanted was tuna and avocado added, but nope, I never got what I paid for! Twice now, it happened.
Atmosphere: 1
Food: 1
Service: 1
Overall terrible experience
Atmosphere: 1
Food: 1
Service: 1
Slow. Freaky fast has died at this location. Was the only one in the shop, ordered a #9 and that’s it. Took over 15 minutes to receive my order
Atmosphere: 3
Food: 5
Service: 2
Ordered delivery took 54 minutes to get delivered and I missed my lunch so I couldn’t even eat it. Waste of time
Service: 1
I prefer the one near Kohls on Century in Bismarck. They got my order correct. The one on 3rd did not.
Atmosphere: 5
Food: 5
Service: 5
It was an incredibly busy weekend in town. Staff was still friendly and efficient, even chatted about how people were ready to order when they opened at 10:30am! Many employees would be frustrated, but they were super pleasant! Service workers don't get enough appreciation
Food: 5
Service: 5
Number 13 is the best!
Staff was friendly!
Store was clean!
Atmosphere: 5
Food: 5
Service: 5
It was an incredibly busy weekend in town. Staff was still friendly and efficient, even chatted about how people were ready to order when they opened at 10:30am! Many employees would be frustrated, but they were super pleasant! Service workers don't get enough appreciation
Food: 5
Service: 5
Freaky slow...
Restaurantji Recommends
They went through a period where their service and food quality suuucked. However, after not going there for a year due to PTSD (kidding) from prior experiences, the food and service the last few times have been excellent.
Atmosphere: 5
Food: 5
Service: 5
Very slow and disorganized. Lost my order while I was standing right there. Waited 35 minutes for a sandwich even though there were only two other customers.
Atmosphere: 3
Food: 4
Service: 1
Very slow and disorganized. Lost my order while I was standing right there. Waited 35 minutes for a sandwich even though there were only two other customers.
Atmosphere: 3
Food: 4
Service: 1
Just denied food when walking in because they have too many door dash orders. Umm okay I guess I'll go else where..
Service: 1
Painfully slow…been “out for delivery” for over an hour now….i just wanna eat!
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