I'm not sure what exactly happened, maybe our waiter had been there most the day and was wore out, maybe we showed up after a rush and he was ready to go?Jax got our drinks out, took our order, and then basically left us to fend for ourselves. I had to stop him and multiple other waiters/waitresses and ask for extra plates, silverware, sides of ranch for our wings, then had to remind our waiter of a part of our order after a different worker brought our food out twice, I had to get up and ask for our check and to go boxes? We weren't asked if we wanted a refill for drinks, we weren't asked how our food was until we received silverware and plates after already eating the food. I have worked as a waitress my whole life so I know some days are bad, but this was insanity. Basically he took our order and then turned his attention to every other table but ours. I have never in my life has such terrible service. Despite all this, the food was good. Everything was fresh. It just felt like I was my own server. I try to see things from the waiters point of view, but I really don't understand what could've happened to of been treated this way.
Atmosphere: 1
Food: 5
Service: 1
Monty Jorgenson
Hi well me and my wife went to Buffalo wild wings 19 Ave Fargo ND, we got there, we sat there 5 or 6 minutes before the waitress can to our table(It was not busy at all we went around 5:30 pm, well we ordered our food, when it came the food was cold, so we told the waitress, that the food was cold, the onion rings felt cold to the touch and my fries were cold also, everything else was only Luke warm, so we told the waitress of the issue, she said she would get a manager, well about 4 minutes went by, she came back, and said and I quote, she mentioned that she could take this order and have a new one brought out or you can keep this order and we will just take it off our bill, I had a beer also, after that a manager stopped by and asked how everything was, I told him the food was cold and then I mentioned what the waitress said to us and that she said she talked to a manager, now the manager that came by our table said the she never talked to him, so he said he would talk to her, I ordered another beer, so we proceeded to eat the cold meal, left most of it, So when we got the bill every thing we had was on the bill even though the waitress said if we keep this order they would take it off our bill they did not, so we called the manager back to our table, He began saying that she had no right to offer to take it off our bill, he explained since she offered to get us a new order that he could not take the our meal order off the ticket only thing he said he took one of the beers off the ticket, if what she offered us was not right and she did not talk to a manager, If that's the case I definitely would of sent the order back and got a fresh meal, but she offered if we keeper this meal it would be taken off our bill, so we opted to keep the meal we had thinking it would not be charged to us, I ended up paying for it all minus 1 beer. Not a happy camper, we have never had a bad meal from them until now 7/4/2005 our meal was 44.00 and some change, this really burns my hide that this happened!!!
Atmosphere: 4
Food: 2
Service: 2
Aaron Skadsem
Great Wings and Bloody Mary's
Atmosphere: 4
Food: 4
Service: 3
Marquel Grensteiner
Love the outdoor patio bar Good food, somewhat high priced for the food
Atmosphere: 5
Food: 5
Service: 5
Andrew Rockne
To start out, I work is the food service industry and travel all over the US year round. I am a hospitality professional and so you may or may not accept this review... 1st off the food was good and enjoyable. Definitely no complaints there. The big issuenwith us was our server. A couple of us asked more than once for the young man's name and not once did he ever give it to us. When we arrived we came in as a business dinner a group of professional business individuals. The first thing out of this gentleman's mouth was "what do you want". As professionals in this industry we knew right away that this was not going to be the type of service that anybody should ever receive. When we arrive to our table we picked up our menus and our menu stuck to the table there was slime and water underneath of them. When this young gentleman arrived we asked him to wipe off the table and he said exactly in these words what do you want to drink. Our CEO said nothing until we can ask to have our table wiped off. He literally sighed out loud and walked away. About 5 to 7 minutes later he came back with a towel and wiped it off then he looked directly in my CEO's eyes and said now what can I get you. Yes the food was amazing but the service sucked. What is funny is there were two ladies sitting at a table two tables down from us who got all of his attention. We are pay attention to details that's what we get paid to do he literally talked to them in a more professional kind respectable way than he did four guys who spend thousands of dollars every week on food eating out when we're on business trips. A young lady brought our food out and had more courtesy and more respect for what we needed and what we wanted then our own server. After our food was served we never saw our server again for about 50 minutes. One of our district managers had to actually get up and go up to the bar to where he was sitting at the end and asked can we get our tabs. This is truly one of the most unprofessional servers I have ever met. I can guarantee you that if he ever worked in one of our locations he would be gone immediately.
Atmosphere: 5
Food: 3
Service: 1
Patrick Starbeck
Not busy but took 20 minutes for a water. Finished eating and sat for over 20 minutes, had to go to the host for the check. Quick lunch took over 1 hour and 40 minutes, mostly sitting and waiting, food was good bar food I guess.
Atmosphere: 2
Food: 3
Service: 1
Stefanie Rasmussen
Bogo boneless nights turned into popcorn chicken? Not a fan that it changed to limit on the 10 piece.
Atmosphere: 4
Food: 3
Service: 4
Jim Hanson
Service is always great. Burgers are good. Like the roof-top bar in summer. Chicken is so so.
Very loud, especially in the bar, so my friends don't always like to go.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Large Potato Wedges, Burger and Fries
Kids Gietzen
Got the wings there and was very pleased with the service and would go again.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Price Traditional Wings, Traditional Wings
Deja Mattison
The food is always immaculate and no chicken anywhere else can even compare in my eyes đ honestly if you haven't been yet, I don't know why you're waiting!
Need to stop tossing wings in cold sauce!!! foods luke warm when you get it due to that.
Atmosphere: 4
Food: 3
Service: 4
Nicole Mckenna
DoorDash order was stolen from the boxes, when asked about it since the order couldnât be found the âmanagersâ response was to laugh at and belittle us. She proceeded to have the most attitude when asking about the normal standard questions and ARGUED the price of the food before dismissing anything completely. I understand itâs not an issue for them refund wise and am not upset about that, but any type of professionalism wouldâve been appreciated at such a popular establishment. Long story short- order food for a decent meal, but donât expect any help or answers to questions without attitude.
Atmosphere: 4
Food: 3
Service: 1
harley Spano-Shively
Me and my friends come here for wing Wednesday, this is the better Buffalo Wild Wings in the Fargo/moorhead area, always enjoy coming here the food and service are always great.
Lucas G
Ordered for pickup. Got my order and headed home, only to find out half of my food was missing, the chicken was dry and fries were stale and cold. I called back immediately and the phone just rang and rang and rang, nobody picked up. When I originally picked up my food the entire place was barren, everybody standing around trying to look busy, so I donât know why nobody could double check my order, or even answer the phone when I called to try and get the rest of my food. I would give 0*s if I could. Big waste of money.
I'm not sure what exactly happened, maybe our waiter had been there most the day and was wore out, maybe we showed up after a rush and he was ready to go?Jax got our drinks out, took our order, and then basically left us to fend for ourselves. I had to stop him and multiple other waiters/waitresses and ask for extra plates, silverware, sides of ranch for our wings, then had to remind our waiter of a part of our order after a different worker brought our food out twice, I had to get up and ask for our check and to go boxes? We weren't asked if we wanted a refill for drinks, we weren't asked how our food was until we received silverware and plates after already eating the food. I have worked as a waitress my whole life so I know some days are bad, but this was insanity. Basically he took our order and then turned his attention to every other table but ours. I have never in my life has such terrible service. Despite all this, the food was good. Everything was fresh. It just felt like I was my own server. I try to see things from the waiters point of view, but I really don't understand what could've happened to of been treated this way.
Atmosphere: 1
Food: 5
Service: 1
Hi well me and my wife went to Buffalo wild wings 19 Ave Fargo ND, we got there, we sat there 5 or 6 minutes before the waitress can to our table(It was not busy at all we went around 5:30 pm, well we ordered our food, when it came the food was cold, so we told the waitress, that the food was cold, the onion rings felt cold to the touch and my fries were cold also, everything else was only Luke warm, so we told the waitress of the issue, she said she would get a manager, well about 4 minutes went by, she came back, and said and I quote, she mentioned that she could take this order and have a new one brought out or you can keep this order and we will just take it off our bill, I had a beer also, after that a manager stopped by and asked how everything was, I told him the food was cold and then I mentioned what the waitress said to us and that she said she talked to a manager, now the manager that came by our table said the she never talked to him, so he said he would talk to her, I ordered another beer, so we proceeded to eat the cold meal, left most of it, So when we got the bill every thing we had was on the bill even though the waitress said if we keep this order they would take it off our bill they did not, so we called the manager back to our table, He began saying that she had no right to offer to take it off our bill, he explained since she offered to get us a new order that he could not take the our meal order off the ticket only thing he said he took one of the beers off the ticket, if what she offered us was not right and she did not talk to a manager, If that's the case I definitely would of sent the order back and got a fresh meal, but she offered if we keeper this meal it would be taken off our bill, so we opted to keep the meal we had thinking it would not be charged to us, I ended up paying for it all minus 1 beer. Not a happy camper, we have never had a bad meal from them until now 7/4/2005 our meal was 44.00 and some change, this really burns my hide that this happened!!!
Atmosphere: 4
Food: 2
Service: 2
Great Wings and Bloody Mary's
Atmosphere: 4
Food: 4
Service: 3
Love the outdoor patio bar
Good food, somewhat high priced for the food
Atmosphere: 5
Food: 5
Service: 5
To start out, I work is the food service industry and travel all over the US year round. I am a hospitality professional and so you may or may not accept this review...
1st off the food was good and enjoyable. Definitely no complaints there.
The big issuenwith us was our server. A couple of us asked more than once for the young man's name and not once did he ever give it to us. When we arrived we came in as a business dinner a group of professional business individuals. The first thing out of this gentleman's mouth was "what do you want". As professionals in this industry we knew right away that this was not going to be the type of service that anybody should ever receive. When we arrive to our table we picked up our menus and our menu stuck to the table there was slime and water underneath of them. When this young gentleman arrived we asked him to wipe off the table and he said exactly in these words what do you want to drink. Our CEO said nothing until we can ask to have our table wiped off. He literally sighed out loud and walked away. About 5 to 7 minutes later he came back with a towel and wiped it off then he looked directly in my CEO's eyes and said now what can I get you. Yes the food was amazing but the service sucked. What is funny is there were two ladies sitting at a table two tables down from us who got all of his attention. We are pay attention to details that's what we get paid to do he literally talked to them in a more professional kind respectable way than he did four guys who spend thousands of dollars every week on food eating out when we're on business trips.
A young lady brought our food out and had more courtesy and more respect for what we needed and what we wanted then our own server. After our food was served we never saw our server again for about 50 minutes. One of our district managers had to actually get up and go up to the bar to where he was sitting at the end and asked can we get our tabs. This is truly one of the most unprofessional servers I have ever met. I can guarantee you that if he ever worked in one of our locations he would be gone immediately.
Atmosphere: 5
Food: 3
Service: 1
Not busy but took 20 minutes for a water. Finished eating and sat for over 20 minutes, had to go to the host for the check. Quick lunch took over 1 hour and 40 minutes, mostly sitting and waiting, food was good bar food I guess.
Atmosphere: 2
Food: 3
Service: 1
Bogo boneless nights turned into popcorn chicken? Not a fan that it changed to limit on the 10 piece.
Atmosphere: 4
Food: 3
Service: 4
Service is always great. Burgers are good. Like the roof-top bar in summer. Chicken is so so.
Very loud, especially in the bar, so my friends don't always like to go.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: Large Potato Wedges, Burger and Fries
Got the wings there and was very pleased with the service and would go again.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Price Traditional Wings, Traditional Wings
The food is always immaculate and no chicken anywhere else can even compare in my eyes đ honestly if you haven't been yet, I don't know why you're waiting!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Naked Tenders, Mango Habanero, Buffalo Wings, Buffalo
Restaurantji Recommends
The best location in the world!
Atmosphere: 5
Food: 5
Service: 5
Need to stop tossing wings in cold sauce!!! foods luke warm when you get it due to that.
Atmosphere: 4
Food: 3
Service: 4
DoorDash order was stolen from the boxes, when asked about it since the order couldnât be found the âmanagersâ response was to laugh at and belittle us. She proceeded to have the most attitude when asking about the normal standard questions and ARGUED the price of the food before dismissing anything completely. I understand itâs not an issue for them refund wise and am not upset about that, but any type of professionalism wouldâve been appreciated at such a popular establishment. Long story short- order food for a decent meal, but donât expect any help or answers to questions without attitude.
Atmosphere: 4
Food: 3
Service: 1
Me and my friends come here for wing Wednesday, this is the better Buffalo Wild Wings in the Fargo/moorhead area, always enjoy coming here the food and service are always great.
Ordered for pickup. Got my order and headed home, only to find out half of my food was missing, the chicken was dry and fries were stale and cold. I called back immediately and the phone just rang and rang and rang, nobody picked up. When I originally picked up my food the entire place was barren, everybody standing around trying to look busy, so I donât know why nobody could double check my order, or even answer the phone when I called to try and get the rest of my food. I would give 0*s if I could. Big waste of money.
Atmosphere: 1
Food: 1
Service: 1
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