Server spent most his time talking to one table most the time and not paying attention to any others. Just lack of customer
Atmosphere: 3
Food: 5
Service: 2
Savannah Ward
Went here for the first time for lunch and really enjoyed the clean atmosphere. Food and service were great and good portions.
Atmosphere: 5
Food: 5
Service: 5
Tim Willenbring
Amazing service and always great food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips and Salsa, Burrito
James Lewis
This place has good food and a great atmosphere. Have yet to be disappointed.
Atmosphere: 5
Food: 5
Service: 5
Shel Marie
Food was cold and all soggy. Really 50 for food that was not edible. 2/18 and ordered pico was not supplied. The one on other side of town is 5 stars. 1st time visited the 13th restaurant and will not come back. People were polite so split in middle on rating.
Food: 1
Service: 3
Amber Bowles
The salsa is not a watered-down puree and had just the right amount of kick in my opinion. I had ordered the polio fundido and it did not disappoint. I will definitely be going back!
Atmosphere: 4
Food: 5
Service: 5
Shawn Felling
The menu is difficult to figure out what I want for me. There's a lot of items to pick from, but the description is vague. It's not my first or second choice for Mexican food. The oysters were great
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Chicken and Shrimp Fajitas
Satarus
A friend of mine bought food and went in to pay and was told that the prices online are not the same as the prices in person. He then asked to speak with the Manager who he said his name was SERGIO, to see if they can update the prices so that the in store and online prices matches. SERGIO OR WHATEVER YOUR ACTUAL NAME IS, HUNG UP the phone while my friend was still trying to talk VERY nicely to him. Good food TERRIBLY MANAGEMENT. AND SERGIO I KNOW YOU’RE GOING TO READ THIS. WE ARE REPORTING YOU.
Atmosphere: 1
Food: 1
Service: 1
Kevin Tangen
Not very good service I liked coming here but tonight we where treaded poorly and won't be
Atmosphere: 3
Food: 3
Service: 1
Tennille Lesnar
The food is always so good here! And their margaritas are the best!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak and Chicken Fajitas, Chips and Salsa, Rice and Beans
The worst experience at Casa Mexico today.. I would never go there again with or without my kids. They do not honor "kids eat free sundays" even though they advertise it on their website. When we showed them he smiled and said "too bad , nothing can be done". Numerous mistakes on the bill and when we asked to have them changed, our server said its impossible. We then asked for a manager and was told the same thing and that they cannot do anything. We also were freezing and appeared to not have heat in the building. We asked if something was wrong and they said no...just that the building cannot heat the whole place... my kids were miserable and even jackets didn't keep them warm. Others were coming back in with blankets and gloves to finish their meals and the servers were even wearing their jackets. Terrible customer service so will not be returning. I'm shocked at how this was not handled.
Kis R.
I took my children there first a late lunch early dinner. We were seated after a couple minute wait. We were originally supposed to be in a booth, but I asked for a table . We ordered our drinks which came out eventually. My peach margarita on the rocks was ok. My one child who ordered chocolate milk was served which milk with chocolate syrup. ( if you are going to have it in your menu at the price of a gallon of chocolate milk then serve the real stuff) That drink order took an additional 10 minutes to get. The food came about 15 minutes later. I had ordered a large guacamole for the chips. The guacamole was bland. The chips were bland. My homemade guacamole has more flavor. The rest of the food needed salt. At least my fajitas did. My Chile Relleno Poblano was a large portion but it was soggy. My son had ordered two beef burritos with lettuce and sour cream no tomatoes no salsa (it came out loaded with tomatoes) never got offered another drink during our meal. Our waiter was absent the entire time. He laid the receipt on the table and left not asking if we wanted dessert. I asked him if we could place a dessert order to go while he was at another table, he said one moment. We gave home our order. I being the person I am told him when my dessert got there that I had not ordered what he served me. And asked for to go containers. I packed up my remaining fajita order and he asked as he was clearing the plates of if I wanted my child's remnants on his plate too. Eewww. When I got the bills my son's 7 dollar burritos turned into 10.50 burritos for cheese, lettuce, tomatoes, and sour cream. I was charged for the wrong dessert. My bill came out to $100.78. I am a believer that if you give me good service then I will leave you a good tip. Looking at my bank statement I was charged a $20 tip for bad service. If I could give zero stars I really would. Next time I will go to a different Mexican restaurant. I thought this would be a good Mexican restaurant. But sadly I was mistaken I would recommend a different venue when I go I will review that one too.
Kathy Tweten
Food was good once they delivered the right food.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chips and Salsa, Burrito, Rice and Beans
Bryce W
Not open during posted (google, and their website) hours. Did not bother to close on Grubhub either.
Jonathan Watson
The food is amazing here! But the temperature was very cold. The website is not up to date. It states kids eat free on sunday and that is not true. And they charge you for anything you ask for without mention of the extra charge.
Server spent most his time talking to one table most the time and not paying attention to any others. Just lack of customer
Atmosphere: 3
Food: 5
Service: 2
Went here for the first time for lunch and really enjoyed the clean atmosphere. Food and service were great and good portions.
Atmosphere: 5
Food: 5
Service: 5
Amazing service and always great food.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chips and Salsa, Burrito
This place has good food and a great atmosphere. Have yet to be disappointed.
Atmosphere: 5
Food: 5
Service: 5
Food was cold and all soggy. Really 50 for food that was not edible. 2/18 and ordered pico was not supplied. The one on other side of town is 5 stars. 1st time visited the 13th restaurant and will not come back. People were polite so split in middle on rating.
Food: 1
Service: 3
The salsa is not a watered-down puree and had just the right amount of kick in my opinion. I had ordered the polio fundido and it did not disappoint. I will definitely be going back!
Atmosphere: 4
Food: 5
Service: 5
The menu is difficult to figure out what I want for me. There's a lot of items to pick from, but the description is vague. It's not my first or second choice for Mexican food. The oysters were great
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Chicken and Shrimp Fajitas
A friend of mine bought food and went in to pay and was told that the prices online are not the same as the prices in person. He then asked to speak with the Manager who he said his name was SERGIO, to see if they can update the prices so that the in store and online prices matches. SERGIO OR WHATEVER YOUR ACTUAL NAME IS, HUNG UP the phone while my friend was still trying to talk VERY nicely to him. Good food TERRIBLY MANAGEMENT. AND SERGIO I KNOW YOU’RE GOING TO READ THIS. WE ARE REPORTING YOU.
Atmosphere: 1
Food: 1
Service: 1
Not very good service I liked coming here but tonight we where treaded poorly and won't be
Atmosphere: 3
Food: 3
Service: 1
The food is always so good here! And their margaritas are the best!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak and Chicken Fajitas, Chips and Salsa, Rice and Beans
Restaurantji Recommends
The worst experience at Casa Mexico today.. I would never go there again with or without my kids. They do not honor "kids eat free sundays" even though they advertise it on their website. When we showed them he smiled and said "too bad , nothing can be done". Numerous mistakes on the bill and when we asked to have them changed, our server said its impossible. We then asked for a manager and was told the same thing and that they cannot do anything. We also were freezing and appeared to not have heat in the building. We asked if something was wrong and they said no...just that the building cannot heat the whole place... my kids were miserable and even jackets didn't keep them warm. Others were coming back in with blankets and gloves to finish their meals and the servers were even wearing their jackets. Terrible customer service so will not be returning. I'm shocked at how this was not handled.
I took my children there first a late lunch early dinner. We were seated after a couple minute wait. We were originally supposed to be in a booth, but I asked for a table . We ordered our drinks which came out eventually. My peach margarita on the rocks was ok. My one child who ordered chocolate milk was served which milk with chocolate syrup. ( if you are going to have it in your menu at the price of a gallon of chocolate milk then serve the real stuff) That drink order took an additional 10 minutes to get. The food came about 15 minutes later. I had ordered a large guacamole for the chips. The guacamole was bland. The chips were bland. My homemade guacamole has more flavor. The rest of the food needed salt. At least my fajitas did. My Chile Relleno Poblano was a large portion but it was soggy. My son had ordered two beef burritos with lettuce and sour cream no tomatoes no salsa (it came out loaded with tomatoes) never got offered another drink during our meal. Our waiter was absent the entire time. He laid the receipt on the table and left not asking if we wanted dessert. I asked him if we could place a dessert order to go while he was at another table, he said one moment. We gave home our order. I being the person I am told him when my dessert got there that I had not ordered what he served me. And asked for to go containers. I packed up my remaining fajita order and he asked as he was clearing the plates of if I wanted my child's remnants on his plate too. Eewww. When I got the bills my son's 7 dollar burritos turned into 10.50 burritos for cheese, lettuce, tomatoes, and sour cream. I was charged for the wrong dessert. My bill came out to $100.78. I am a believer that if you give me good service then I will leave you a good tip. Looking at my bank statement I was charged a $20 tip for bad service. If I could give zero stars I really would. Next time I will go to a different Mexican restaurant. I thought this would be a good Mexican restaurant. But sadly I was mistaken I would recommend a different venue when I go I will review that one too.
Food was good once they delivered the right food.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Chips and Salsa, Burrito, Rice and Beans
Not open during posted (google, and their website) hours. Did not bother to close on Grubhub either.
The food is amazing here! But the temperature was very cold. The website is not up to date. It states kids eat free on sunday and that is not true. And they charge you for anything you ask for without mention of the extra charge.
Atmosphere: 3
Food: 5
Service: 3