They unfortunately put all the toppings away 20 minutes before closing and didn’t notify any of the costumers in there. When asked if the toppings were coming back he responded shortly and didn’t apologize to the customers for the inconvenience.
Atmosphere: 1
Food: 1
Service: 1
gmkhach
Not the cleanest place, and the yogurts also aren't anything special.
Atmosphere: 2
Food: 3
Service: 4
Recommended dishes: Frozen Yogurt
Bernard “Onard” Sakyi
Great ice cream!! We loved it
Atmosphere: 5
Food: 4
Service: 4
Ella Edwards
Been here a few times love it, it is delicious, customer service is great, good prices.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frozen Yogurt
M Gilmore
What a delicious place to try. It was very clean when we went. Staff was friendly and helpful. We will come back again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frozen Yogurt
Charlie Joseph
This was my first time there and I liked the ice cream and the atmosphere. It's a great place to wind down. Great self-service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frozen Yogurt
Debbie Pederson
My husband and I come to Cherry Berry weekly. I just want to give a shout out to Sam!!! She always recognizes us, says hi and gives us excellent service. Thank you Sam for making our visits so nice! You do an awesome job!!!!!
Atmosphere: 5
Food: 5
Service: 5
Maiah M
The lady with the dark curly/frizzy hair, had it in a bun, wears glasses, is rude as hell. Terrible customer service, and in general is a prick for no reason.
Debbie May
My husband and I come to Cherry Berry weekly. I just want to give a shout out to Sam!!! She always recognizes us, says hi and gives us excellent service. Thank you Sam for making our visits so nice! You do an awesome job!!!!!
Atmosphere: 5
Food: 5
Service: 5
Katelynn Parzyck
We used to come here often and haven't been in a while, so we decided to have a little treat and come in. We walked in and the worker (some blonde guy) was talking to his friends and half of the machines weren't even working or were out of froyo. The toppings were even worse. So messy with melted froyo EVERYWHERE on the trays and the counter and only about 7 topping options compared to their amazing selection before. Also the hot fudge is gone and that was the best part.... Today is April 25th at 8pm. If I was the manager, I'd seriously do a revamp and retrain your employees.
Update as I was writing this: the worker went to the back to grab his phone and sat by his friends and continued to chat while the store is nasty and customer still around.
Obviously the cherry berry purchased was excellent. The problem was the worker (she had dark, curly, unruly hair, glasses, brown eyes) running the store. Her attitude is completely unprofessional and she comes off as rude and condescending. This isn’t the first time I’ve had a bad experience with her. The interaction made me lose my appetite. I hope to see her go!
Service: 1
Maia Humble
The lady with the dark curly/frizzy hair, had it in a bun, wears glasses, is rude as hell. Terrible customer service, and in general is a prick for no reason.
Katelynn Smith
We used to come here often and haven't been in a while, so we decided to have a little treat and come in.We walked in and the worker (some blonde guy) was talking to his friends and half of the machines weren't even working or were out of froyo. The toppings were even worse. So messy with melted froyo EVERYWHERE on the trays and the counter and only about 7 topping options compared to their amazing selection before. Also the hot fudge is gone and that was the best part....Today is April 25th at 8pm. If I was the manager, I'd seriously do a revamp and retrain your employees.Update as I was writing this: the worker went to the back to grab his phone and sat by his friends and continued to chat while the store is nasty and customer still around.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Frozen Yogurt
Jacob Pearson
One lady was being rude and it made me very angry I wanted to send this out to all the workers because everybody that works their is very nice and caring but the one person was very rude and I want her fired. She was on the big side and was wearing plad and she had curly hair I think. This provoked me to write this long thought out essay because of how furious I was. The date is also April 13 2024 at 8:40 pm.
Atmosphere: 5
Food: 5
Service: 1
Jill Kalsow
I forgot how good this place is... and can be healthy if you choose wisely. The very tall guy working there was great!! This is a great place to treat your kids.
They unfortunately put all the toppings away 20 minutes before closing and didn’t notify any of the costumers in there. When asked if the toppings were coming back he responded shortly and didn’t apologize to the customers for the inconvenience.
Atmosphere: 1
Food: 1
Service: 1
Not the cleanest place, and the yogurts also aren't anything special.
Atmosphere: 2
Food: 3
Service: 4
Recommended dishes: Frozen Yogurt
Great ice cream!! We loved it
Atmosphere: 5
Food: 4
Service: 4
Been here a few times love it, it is delicious, customer service is great, good prices.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frozen Yogurt
What a delicious place to try. It was very clean when we went. Staff was friendly and helpful. We will come back again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frozen Yogurt
This was my first time there and I liked the ice cream and the atmosphere. It's a great place to wind down. Great self-service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frozen Yogurt
My husband and I come to Cherry Berry weekly. I just want to give a shout out to Sam!!! She always recognizes us, says hi and gives us excellent service. Thank you Sam for making our visits so nice! You do an awesome job!!!!!
Atmosphere: 5
Food: 5
Service: 5
The lady with the dark curly/frizzy hair, had it in a bun, wears glasses, is rude as hell. Terrible customer service, and in general is a prick for no reason.
My husband and I come to Cherry Berry weekly. I just want to give a shout out to Sam!!! She always recognizes us, says hi and gives us excellent service. Thank you Sam for making our visits so nice! You do an awesome job!!!!!
Atmosphere: 5
Food: 5
Service: 5
We used to come here often and haven't been in a while, so we decided to have a little treat and come in.
We walked in and the worker (some blonde guy) was talking to his friends and half of the machines weren't even working or were out of froyo. The toppings were even worse. So messy with melted froyo EVERYWHERE on the trays and the counter and only about 7 topping options compared to their amazing selection before. Also the hot fudge is gone and that was the best part....
Today is April 25th at 8pm. If I was the manager, I'd seriously do a revamp and retrain your employees.
Update as I was writing this: the worker went to the back to grab his phone and sat by his friends and continued to chat while the store is nasty and customer still around.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Frozen Yogurt
Restaurantji Recommends
Obviously the cherry berry purchased was excellent. The problem was the worker (she had dark, curly, unruly hair, glasses, brown eyes) running the store. Her attitude is completely unprofessional and she comes off as rude and condescending. This isn’t the first time I’ve had a bad experience with her. The interaction made me lose my appetite. I hope to see her go!
Service: 1
The lady with the dark curly/frizzy hair, had it in a bun, wears glasses, is rude as hell. Terrible customer service, and in general is a prick for no reason.
We used to come here often and haven't been in a while, so we decided to have a little treat and come in.We walked in and the worker (some blonde guy) was talking to his friends and half of the machines weren't even working or were out of froyo. The toppings were even worse. So messy with melted froyo EVERYWHERE on the trays and the counter and only about 7 topping options compared to their amazing selection before. Also the hot fudge is gone and that was the best part....Today is April 25th at 8pm. If I was the manager, I'd seriously do a revamp and retrain your employees.Update as I was writing this: the worker went to the back to grab his phone and sat by his friends and continued to chat while the store is nasty and customer still around.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Frozen Yogurt
One lady was being rude and it made me very angry I wanted to send this out to all the workers because everybody that works their is very nice and caring but the one person was very rude and I want her fired. She was on the big side and was wearing plad and she had curly hair I think. This provoked me to write this long thought out essay because of how furious I was. The date is also April 13 2024 at 8:40 pm.
Atmosphere: 5
Food: 5
Service: 1
I forgot how good this place is... and can be healthy if you choose wisely. The very tall guy working there was great!! This is a great place to treat your kids.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frozen Yogurt
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