We waited in the drive thru line for over an hour for them to process maybe 6 cars. When we finally did get to window we were handed two blizzards with the spoon bent on half and completely melted. This experience made me not want to go to a DQ again.
Atmosphere: 1
Food: 2
Service: 1
Jeffy Ballz
Went there to get ice cream and food and then they said talk better order up or get the hell outta this store and when I usually go there there nice the black lady’s were hella rude wouldn’t recommend after 7
Atmosphere: 2
Food: 5
Service: 1
Sco ND
Would suggest closing back down and retraining. Extremely slow, lady touching the food after touching the cash register...gross. Won't be back to this location.
Atmosphere: 3
Food: 3
Service: 1
Heidi Kolodziej
This DQ always gets my order right and is usually very quick! Food is always great as well!
Atmosphere: 5
Food: 5
Service: 5
Jordan Billings
Placed a mobile order for a chocolate shake, arrived and the staff got to my order. Very nice ladies working Saturday night!
Atmosphere: 5
Food: 5
Service: 5
Andrew Larsen
No diversity! All black people working here, and they were all very rude. Food took forever. Look at the recent reviews. Clean shop!
Atmosphere: 1
Food: 1
Service: 1
Destin Cole
I have been disappointed by this location two times within the past two years and I will not be going back. The staff is unfriendly. The wait times are long. When they finally hand you the ice cream its been sitting on the counter melting for 5 minutes and is basically inedible. You have to get home and throw it in the freezer to make it into ice cream again. Don't waste your time at this location, do yourself a favor and go to the 52nd Ave S DQ instead.
Atmosphere: 1
Food: 1
Service: 1
Isaac Williams
Horrible customer service from Kartasha.
Service: 1
Trinity Froehler
Horrible experience and rude staff!!
Atmosphere: 1
Food: 1
Service: 1
Sara Wieck
Normally this place is great. I’ve been happy it reopened. However, tonight I’m really disappointed. Went to get to blizzards and they taste like they have strawberries or strawberry sauce in them. Neither one should have as it was a chocolate chip cookie dough and an m & m brownie. Hope this isn’t the kind of service that we are going to start having at this location.
went in on friday, waited at the front for 15 mins before someone came and helped us, there was one worker that was yelling at other coworkers, my boyfriends cone was basically melted when we got it, and i could go on and on for just this one visit. overall terrible everything - just go to the other one on 45th.
Atmosphere: 1
Food: 1
Service: 1
Peter
We stopped in for 2, $7 meal deals. There were 3 people working with no other customers present. It took over a half hour to get our order. That's pathetic, we'll never go back .
Service: 1
Selah Grace
We went here after a rough night earlier this week. We ordered a 6pc chicken strip basket, and 2 blizzards. Immediately at the counter, our cashier was super rude and didn't seem to know the menu at all. She checked us out and forgot multiple things from our order. We had to walk up to the counter to get our blizzards though dining in and found a blizzard to be missing. When food was made, the breading on the chicken strips was powdery and didn't even cover the whole strip 🤮 Not to mention there were only 5 strips in the basket. The bread included was soggy and not buttered. We were told they would bring new bread but did not. The manager only brought out a couple new chicken strips and it was atrocious to see how to fresh ones looked compared to the ones we were originally served. We had to go back and ask for our drink originally ordered and they were just upright rude about it. The gravy given to us was almost solid as well, and cold. When we asked the hospitality employee about all the errors, she seemed to react in a way that it was normal for the cashier to do this. I don't think I've ever been to a restaurant this horrible.
Atmosphere: 1
Food: 1
Service: 1
Kristina Blair
Went into this Dairy Queen and when I say Leah is the best she literally put a smile on my face and my partners face as well what a treasure to help us thank you Leah for all that you do
Atmosphere: 5
Food: 5
Service: 5
Jerry S
Still less than 1 Star! Update 2/1/25- after 6 years I tried this DW again as I heard it was under New Management. The drive-thru attendant was one of the most rude attendants I've ever dealt with. Disrespectful and seemed like we were bothering her by ordering blizzards. Looks like it'll be a lot longer than 6 years before I go back to this place again. LESS THAN 1 STAR! Worst Dairy Queen in the area. The place is always dirty and the service is horrible. Last time we were there the employees were dropping the F word without any concern.
Update, 1-6-19. Nothing has improved. Still gross, slow, and very unfriendly staff. I only went back because my kid and his friend begged me to take them so they could spend Christmas gift cards. The service counter was left unattended for over 5 minutes while we were waiting for our food. At least we had already ordered, the people waiting to order were just stuck and frustrated! Ordered our 2 bizzards at 2:52 and got them at 3:10!
We waited in the drive thru line for over an hour for them to process maybe 6 cars. When we finally did get to window we were handed two blizzards with the spoon bent on half and completely melted. This experience made me not want to go to a DQ again.
Atmosphere: 1
Food: 2
Service: 1
Went there to get ice cream and food and then they said talk better order up or get the hell outta this store and when I usually go there there nice the black lady’s were hella rude wouldn’t recommend after 7
Atmosphere: 2
Food: 5
Service: 1
Would suggest closing back down and retraining. Extremely slow, lady touching the food after touching the cash register...gross. Won't be back to this location.
Atmosphere: 3
Food: 3
Service: 1
This DQ always gets my order right and is usually very quick! Food is always great as well!
Atmosphere: 5
Food: 5
Service: 5
Placed a mobile order for a chocolate shake, arrived and the staff got to my order. Very nice ladies working Saturday night!
Atmosphere: 5
Food: 5
Service: 5
No diversity! All black people working here, and they were all very rude. Food took forever. Look at the recent reviews. Clean shop!
Atmosphere: 1
Food: 1
Service: 1
I have been disappointed by this location two times within the past two years and I will not be going back. The staff is unfriendly. The wait times are long. When they finally hand you the ice cream its been sitting on the counter melting for 5 minutes and is basically inedible. You have to get home and throw it in the freezer to make it into ice cream again. Don't waste your time at this location, do yourself a favor and go to the 52nd Ave S DQ instead.
Atmosphere: 1
Food: 1
Service: 1
Horrible customer service from Kartasha.
Service: 1
Horrible experience and rude staff!!
Atmosphere: 1
Food: 1
Service: 1
Normally this place is great. I’ve been happy it reopened. However, tonight I’m really disappointed. Went to get to blizzards and they taste like they have strawberries or strawberry sauce in them. Neither one should have as it was a chocolate chip cookie dough and an m & m brownie. Hope this isn’t the kind of service that we are going to start having at this location.
Restaurantji Recommends
went in on friday, waited at the front for 15 mins before someone came and helped us, there was one worker that was yelling at other coworkers, my boyfriends cone was basically melted when we got it, and i could go on and on for just this one visit. overall terrible everything - just go to the other one on 45th.
Atmosphere: 1
Food: 1
Service: 1
We stopped in for 2, $7 meal deals. There were 3 people working with no other customers present. It took over a half hour to get our order. That's pathetic, we'll never go back .
Service: 1
We went here after a rough night earlier this week.
We ordered a 6pc chicken strip basket, and 2 blizzards. Immediately at the counter, our cashier was super rude and didn't seem to know the menu at all. She checked us out and forgot multiple things from our order. We had to walk up to the counter to get our blizzards though dining in and found a blizzard to be missing. When food was made, the breading on the chicken strips was powdery and didn't even cover the whole strip 🤮 Not to mention there were only 5 strips in the basket. The bread included was soggy and not buttered. We were told they would bring new bread but did not. The manager only brought out a couple new chicken strips and it was atrocious to see how to fresh ones looked compared to the ones we were originally served. We had to go back and ask for our drink originally ordered and they were just upright rude about it. The gravy given to us was almost solid as well, and cold. When we asked the hospitality employee about all the errors, she seemed to react in a way that it was normal for the cashier to do this. I don't think I've ever been to a restaurant this horrible.
Atmosphere: 1
Food: 1
Service: 1
Went into this Dairy Queen and when I say Leah is the best she literally put a smile on my face and my partners face as well what a treasure to help us thank you Leah for all that you do
Atmosphere: 5
Food: 5
Service: 5
Still less than 1 Star! Update 2/1/25- after 6 years I tried this DW again as I heard it was under New Management. The drive-thru attendant was one of the most rude attendants I've ever dealt with. Disrespectful and seemed like we were bothering her by ordering blizzards. Looks like it'll be a lot longer than 6 years before I go back to this place again.
LESS THAN 1 STAR! Worst Dairy Queen in the area. The place is always dirty and the service is horrible. Last time we were there the employees were dropping the F word without any concern.
Update, 1-6-19. Nothing has improved. Still gross, slow, and very unfriendly staff. I only went back because my kid and his friend begged me to take them so they could spend Christmas gift cards. The service counter was left unattended for over 5 minutes while we were waiting for our food. At least we had already ordered, the people waiting to order were just stuck and frustrated! Ordered our 2 bizzards at 2:52 and got them at 3:10!
Atmosphere: 1
Food: 1
Service: 1
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