I am absolutely lost in the fact that this Dairy Queen, even after reopening under new management still cannot find a single employee with basic customer service skills. Every single employee I come in contact with at this location is beyond rude and acts like the customer is inconveniencing them by shopping there.
Alex
There’s no reason when I hand the cashier my debit card in the drive through they should ever take it with them out of site for several min.
Atmosphere: 1
Food: 3
Service: 1
Mya Martenson
Hours were wrong. And the workers are extremely, they seriously did not say one word when we were at the window. Not one. And the ice cream was melted.
Atmosphere: 1
Food: 2
Service: 1
C B
Im over there standing at the register with no one to be found taking orders. Other workers are just sneaking glances or just full on staring and im pretty sure they can take orders too. 5 minutes is too long without service.
Atmosphere: 1
Food: 3
Service: 1
Amanda Hochstatter
If I could give less stars I would. The workers completely ignored me then after they finally acknowledged my existence, they tried to skip over my order to take care of their friends first.
Service: 1
yeetsoo
Truly the worst DQ in fargo. They are consistently providing slow, slow service. Not once have i come and left within 5 minutes. The employees are kind but you’re wasting your time if there is another one for you to eat at.
Atmosphere: 3
Food: 5
Service: 3
Zach Bear
We waited in the drive thru line for over an hour for them to process maybe 6 cars. When we finally did get to window we were handed two blizzards with the spoon bent on half and completely melted. This experience made me not want to go to a DQ again.
Atmosphere: 1
Food: 2
Service: 1
Jeffy Ballz
Went there to get ice cream and food and then they said talk better order up or get the hell outta this store and when I usually go there there nice the black lady’s were hella rude wouldn’t recommend after 7
Atmosphere: 2
Food: 5
Service: 1
Sco ND
Would suggest closing back down and retraining. Extremely slow, lady touching the food after touching the cash register...gross. Won't be back to this location.
Atmosphere: 3
Food: 3
Service: 1
Heidi Kolodziej
This DQ always gets my order right and is usually very quick! Food is always great as well!
Placed a mobile order for a chocolate shake, arrived and the staff got to my order. Very nice ladies working Saturday night!
Atmosphere: 5
Food: 5
Service: 5
Andrew Larsen
No diversity! All black people working here, and they were all very rude. Food took forever. Look at the recent reviews. Clean shop!
Atmosphere: 1
Food: 1
Service: 1
Destin Cole
I have been disappointed by this location two times within the past two years and I will not be going back. The staff is unfriendly. The wait times are long. When they finally hand you the ice cream its been sitting on the counter melting for 5 minutes and is basically inedible. You have to get home and throw it in the freezer to make it into ice cream again. Don't waste your time at this location, do yourself a favor and go to the 52nd Ave S DQ instead.
I am absolutely lost in the fact that this Dairy Queen, even after reopening under new management still cannot find a single employee with basic customer service skills. Every single employee I come in contact with at this location is beyond rude and acts like the customer is inconveniencing them by shopping there.
There’s no reason when I hand the cashier my debit card in the drive through they should ever take it with them out of site for several min.
Atmosphere: 1
Food: 3
Service: 1
Hours were wrong. And the workers are extremely, they seriously did not say one word when we were at the window. Not one. And the ice cream was melted.
Atmosphere: 1
Food: 2
Service: 1
Im over there standing at the register with no one to be found taking orders. Other workers are just sneaking glances or just full on staring and im pretty sure they can take orders too. 5 minutes is too long without service.
Atmosphere: 1
Food: 3
Service: 1
If I could give less stars I would. The workers completely ignored me then after they finally acknowledged my existence, they tried to skip over my order to take care of their friends first.
Service: 1
Truly the worst DQ in fargo. They are consistently providing slow, slow service. Not once have i come and left within 5 minutes. The employees are kind but you’re wasting your time if there is another one for you to eat at.
Atmosphere: 3
Food: 5
Service: 3
We waited in the drive thru line for over an hour for them to process maybe 6 cars. When we finally did get to window we were handed two blizzards with the spoon bent on half and completely melted. This experience made me not want to go to a DQ again.
Atmosphere: 1
Food: 2
Service: 1
Went there to get ice cream and food and then they said talk better order up or get the hell outta this store and when I usually go there there nice the black lady’s were hella rude wouldn’t recommend after 7
Atmosphere: 2
Food: 5
Service: 1
Would suggest closing back down and retraining. Extremely slow, lady touching the food after touching the cash register...gross. Won't be back to this location.
Atmosphere: 3
Food: 3
Service: 1
This DQ always gets my order right and is usually very quick! Food is always great as well!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Placed a mobile order for a chocolate shake, arrived and the staff got to my order. Very nice ladies working Saturday night!
Atmosphere: 5
Food: 5
Service: 5
No diversity! All black people working here, and they were all very rude. Food took forever. Look at the recent reviews. Clean shop!
Atmosphere: 1
Food: 1
Service: 1
I have been disappointed by this location two times within the past two years and I will not be going back. The staff is unfriendly. The wait times are long. When they finally hand you the ice cream its been sitting on the counter melting for 5 minutes and is basically inedible. You have to get home and throw it in the freezer to make it into ice cream again. Don't waste your time at this location, do yourself a favor and go to the 52nd Ave S DQ instead.
Atmosphere: 1
Food: 1
Service: 1
Horrible customer service from Kartasha.
Service: 1
Horrible experience and rude staff!!
Atmosphere: 1
Food: 1
Service: 1
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