The downtown location is a joke. RUDE service, IF any, all you get is "I'm sorry" for everything they do wrong. Not worth it at all, waited over an hour and a half for NOTHING and they still took my money. Stuck with no lunch and a low blood sugar. THANKS A
Atmosphere: 1
Food: 1
Service: 1
N Nelson
I think everyone should be aware of cleanliness issues at this location. I was told to keep making sandwiches even though my gloves had been ripped through. Cause it takes too much time to change them. I would expect that customers are willing to wait 40 seconds for an employee to follow health department policy. Public trust and all that...
Atmosphere: 1
Food: 1
Service: 1
Kelley Zugger
I was visiting Fargo over Mother's Day weekend. My son and I were going to eat lunch at this location (Broadway) on Saturday, May 11, 2024. We walked in and were the only customers there. There was an employee behind the counter. He looked unkept and very unprofessional. I'd never been there before and had a few questions. The employee came over and I asked if there were different size options for the sandwiches. He seemed perturbed by my question and mumbled "I'll give you time to look at the menu" and then he walked into the back. My son and I decided on what we wanted and after 3 or 4 minutes the guy came out of the back and approached us. I told my son to order whatever he wanted and I'd order after. The guy mumbled something under his breath that neither of us could make out as he walked to the back again without taking our order! We stood there for another 3 or 4 minutes. I told my son this was unacceptable customer service and we should find somewhere else to eat. We ended up eating at another restaurant on Broadway that day. I was looking forward to eating at Erbert & Gerberts since my son (Fargo resident) had told me that their food was really good. Maybe next time I visit there will be someone else working who has some customer service skills and wants to wait on customers.
Atmosphere: 1
Service: 1
Micah Mysiuk
Great staff, clean restaurant, and delicious food.Can't wait to go back!
Atmosphere: 5
Food: 5
Service: 5
Trent H
Good sandwich, was informed that the lobby was closed so we’d have to eat outside. The hours said open till 4. It’s only -4 degrees with windchill, I can totally eat outside. Kind of confusing.
Atmosphere: 1
Food: 5
Service: 2
Recommended dishes: Chips
Chris Luther
I went to the Erberts and Gerberts in Moorhead. They have a friendly staff that'll go out of their way for you. They make good sandwiches here and they do it quickly too. Had one little misunderstanding and they made it right. Great staff and great service guys! Thanks for being here for us!
Albert Schultz
Great service and foods.
Atmosphere: 4
Food: 5
Service: 5
American Viking
Came in around 320 and were informed the lobby was closed so we'd have to eat outside. The service otherwise was polite but once we sat down to eat we got a bunch of bread and hardly anything inside. Needless to say we won't be coming back.Just as I'm about to leave and post this I see another patron in the lobby eating... hmm thought the lobby was closed..
Atmosphere: 3
Food: 2
Service: 4
Recommended dishes: Combo Disrupter
Alisa Hilde
Food great and fast service. App could be easier to use however.
Atmosphere: 5
Food: 5
Service: 5
Khaled Dassan
Great service and food. The bbq brisket sandwich is top notch. The owner and staff are extremely friendly!
Total dissatisfaction today. I have been an avid customer in the past but I no longer like what I see. It has been my experience, over the past several years, that the sandwiches were becoming somewhat ”de minimis” in their contents; but the lack of contents in my sandwich today was absurd! There was just a small amount of meat, barely any lettuce at all. It was the “thinnest” sub that I have purchased. With their new delivery service there was an additional $5.05 added on to my bill ($3.55 was a tip that they put on the bill - granted, I would have tipped anyway but I would rather that it be under my terms, not theirs?). My combo was over $22, for a thin sandwich, chips and soda. Insane price! Even if I would have gotten the amount of food anticipated, the pricing has gone beyond reason! I have been a big fan of Eberts & Gerberts in the past, but today that stopped!
Joe B
There is nothing to these sandwiches except bread. I've never ordered a sandwich with so little meat/toppings actually in it. $15 for bread, chips, and a drink.
Joe Bontje
There is nothing to these sandwiches except bread. I've never ordered a sandwich with so little meat/toppings actually in it. $15 for bread, chips, and a drink.
Josh White
Skimped on all of the toppings, including meat. Does not meet the expectations I had after eating at other Erbert and Gerberts.
Justin Scheffler
I feel like the food was lacking a bit of meat. I ordered the Mac n cheese brisket sub and it barely had any meat. Wife got pulled pork sub with onion crisps and pickles, a bit more meat for that one. Got the broccoli and cheese which was delicious and the beer cheese soup was ok. Over all the food was amazing, definitely gonna go there over subway, Jersey Mike's or Jimmy John's. Waaay more flavored packed in to each bite. Darn speedy too I might add!
The downtown location is a joke. RUDE service, IF any, all you get is "I'm sorry" for everything they do wrong. Not worth it at all, waited over an hour and a half for NOTHING and they still took my money. Stuck with no lunch and a low blood sugar. THANKS A
Atmosphere: 1
Food: 1
Service: 1
I think everyone should be aware of cleanliness issues at this location. I was told to keep making sandwiches even though my gloves had been ripped through. Cause it takes too much time to change them. I would expect that customers are willing to wait 40 seconds for an employee to follow health department policy. Public trust and all that...
Atmosphere: 1
Food: 1
Service: 1
I was visiting Fargo over Mother's Day weekend. My son and I were going to eat lunch at this location (Broadway) on Saturday, May 11, 2024. We walked in and were the only customers there. There was an employee behind the counter. He looked unkept and very unprofessional. I'd never been there before and had a few questions. The employee came over and I asked if there were different size options for the sandwiches. He seemed perturbed by my question and mumbled "I'll give you time to look at the menu" and then he walked into the back. My son and I decided on what we wanted and after 3 or 4 minutes the guy came out of the back and approached us. I told my son to order whatever he wanted and I'd order after. The guy mumbled something under his breath that neither of us could make out as he walked to the back again without taking our order! We stood there for another 3 or 4 minutes. I told my son this was unacceptable customer service and we should find somewhere else to eat. We ended up eating at another restaurant on Broadway that day. I was looking forward to eating at Erbert & Gerberts since my son (Fargo resident) had told me that their food was really good. Maybe next time I visit there will be someone else working who has some customer service skills and wants to wait on customers.
Atmosphere: 1
Service: 1
Great staff, clean restaurant, and delicious food.Can't wait to go back!
Atmosphere: 5
Food: 5
Service: 5
Good sandwich, was informed that the lobby was closed so we’d have to eat outside. The hours said open till 4. It’s only -4 degrees with windchill, I can totally eat outside. Kind of confusing.
Atmosphere: 1
Food: 5
Service: 2
Recommended dishes: Chips
I went to the Erberts and Gerberts in Moorhead. They have a friendly staff that'll go out of their way for you. They make good sandwiches here and they do it quickly too. Had one little misunderstanding and they made it right. Great staff and great service guys! Thanks for being here for us!
Great service and foods.
Atmosphere: 4
Food: 5
Service: 5
Came in around 320 and were informed the lobby was closed so we'd have to eat outside. The service otherwise was polite but once we sat down to eat we got a bunch of bread and hardly anything inside. Needless to say we won't be coming back.Just as I'm about to leave and post this I see another patron in the lobby eating... hmm thought the lobby was closed..
Atmosphere: 3
Food: 2
Service: 4
Recommended dishes: Combo Disrupter
Food great and fast service. App could be easier to use however.
Atmosphere: 5
Food: 5
Service: 5
Great service and food. The bbq brisket sandwich is top notch. The owner and staff are extremely friendly!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Total dissatisfaction today. I have been an avid customer in the past but I no longer like what I see. It has been my experience, over the past several years, that the sandwiches were becoming somewhat ”de minimis” in their contents; but the lack of contents in my sandwich today was absurd! There was just a small amount of meat, barely any lettuce at all. It was the “thinnest” sub that I have purchased. With their new delivery service there was an additional $5.05 added on to my bill ($3.55 was a tip that they put on the bill - granted, I would have tipped anyway but I would rather that it be under my terms, not theirs?). My combo was over $22, for a thin sandwich, chips and soda. Insane price! Even if I would have gotten the amount of food anticipated, the pricing has gone beyond reason! I have been a big fan of Eberts & Gerberts in the past, but today that stopped!
There is nothing to these sandwiches except bread. I've never ordered a sandwich with so little meat/toppings actually in it. $15 for bread, chips, and a drink.
There is nothing to these sandwiches except bread. I've never ordered a sandwich with so little meat/toppings actually in it. $15 for bread, chips, and a drink.
Skimped on all of the toppings, including meat. Does not meet the expectations I had after eating at other Erbert and Gerberts.
I feel like the food was lacking a bit of meat. I ordered the Mac n cheese brisket sub and it barely had any meat. Wife got pulled pork sub with onion crisps and pickles, a bit more meat for that one. Got the broccoli and cheese which was delicious and the beer cheese soup was ok. Over all the food was amazing, definitely gonna go there over subway, Jersey Mike's or Jimmy John's. Waaay more flavored packed in to each bite. Darn speedy too I might add!
Atmosphere: 5
Food: 4
Service: 5
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