I was at the West acres location with my children today around 1:15pm and asked the woman at the register if One of the drinks (Brisk) had caffeine in it because I was going to buy them for my boys to share. The woman seemed a little irritated when I asked her this and tried to tell me that she didn't know, so I asked her if she could look on the bottle and she seemed more irritated. She then had to ask a co-worker for help and they took a guess and said it wasn't. I do not know what her problem was before I steped up but she should have a better attitude and poker face then that
Service: 1
Andy Legg
Great food! Love the fried rice with Bourbon Chicken and Mongolian Chicken!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pick 2 Combo
Lupita Torres
1 star, just because cash register lady threw my change to the floor after payment. Lady shouldn't go in if she can't handle simple customer service ?. Great food! Service means a LOT! LEARN MANNERS.
Atmosphere: 5
Food: 5
Service: 1
Miodrag Vukomanovic
Witnessed blatant discrimination from the server Kristi on July 6th, 2024 at around 6:30 PM. Walked up to the counter to order some food. There was a woman with her 3 kids ordering food.
The other server was very attentive and courteous, doing her best to help the woman. Then all of a sudden, Kristi walked up from the back, and asked if I was helped. I stated, I was waiting my turn, since the woman was there first, ordering her food.
She directed the woman ordering food in a very hostile manner, to leave her place in line, and let me jump in ahead of her. I was very confused and dumbfounded by this, since the woman was there first, halfway through ordering her food already. It was very disheartening too see the woman distressed and rightfully offended by this, walking away disgusted by Kristi's behavior.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Orange Chicken
Paul Schoberg
Fantastic Bourbon Chicken, Mongolian Chicken, and green beans. Highly recommend! Go eat there.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Bourbon Chicken with Green Beans and Noodles
Julie Yadlosky
Service is quick and professional. Food is delicious for a decent price!
Atmosphere: 5
Food: 5
Service: 5
Paula Kromah
We had the worse customer service experience on March 26 , 2024 at the West Acres Mall Fargo, ND, USA. We were visiting from Canada.I gave it 1 star for the rude Asian lady server/ food attendant/cashier, her attitude was disgusting! Even our 13, 12 and 10 years old kids could not stopped talking about her nasty Attitude toward us. We the Adults had to tell her that her customer service was nasty. We ordered food for our kids because, they wanted to eat Asian food. My sister and I had to go somewhere else to order our food because of her behaviour.
Atmosphere: 3
Food: 2
Service: 1
Paula Kroma
We had the worse customer service experience on March 26 , 2024 at the West Acres Mall Fargo, ND, USA. We were visiting from Canada. I gave it 1 star for the rude Asian lady server/ food attendant/cashier, her attitude was disgusting! Even our 13, 12 and 10 years old kids could not stopped talking about her nasty Attitude toward us. We the Adults had to tell her that her customer service was nasty. We ordered food for our kids because, they wanted to eat Asian food. My sister and I had to go somewhere else to order our food because of her behaviour.
Atmosphere: 3
Food: 2
Service: 1
Emily Wilson
Customer service was very poor. The lady was quite rude. Then went to sit down and eat and find a whole bug on my plate. Absolutely disgusting. Went to get a refund and the employees acted like it wasn’t a big deal, brushed it off and everything is served as usual. No thanks.
the lady with the most grey hair is rude and miserable.
Atmosphere: 1
Food: 4
Service: 1
shayla derae
Staff was rude on the day of Feb 2nd 2024
Atmosphere: 1
Food: 1
Service: 1
Michael Jacobson
I usually get the Mongolian chicken. Since COVID and the shrink flation I need to add a side to the meal. The food has always been good and consistent in flavor and texture. I do recommend LeAnn Chin'
Atmosphere: 4
Food: 5
Service: 5
Martha Leidholm
We got food poisoning! We should have learned the first time.
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Orange Chicken
Al Fattal Anas
This place used to be better. Chicken pieces in my orange chicken were sooo small that I could even see any real chicken in there. Food tasted horrible and oily.
I was at the West acres location with my children today around 1:15pm and asked the woman at the register if One of the drinks (Brisk) had caffeine in it because I was going to buy them for my boys to share. The woman seemed a little irritated when I asked her this and tried to tell me that she didn't know, so I asked her if she could look on the bottle and she seemed more irritated. She then had to ask a co-worker for help and they took a guess and said it wasn't. I do not know what her problem was before I steped up but she should have a better attitude and poker face then that
Service: 1
Great food! Love the fried rice with Bourbon Chicken and Mongolian Chicken!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pick 2 Combo
1 star, just because cash register lady threw my change to the floor after payment. Lady shouldn't go in if she can't handle simple customer service ?. Great food! Service means a LOT! LEARN MANNERS.
Atmosphere: 5
Food: 5
Service: 1
Witnessed blatant discrimination from the server Kristi on July 6th, 2024 at around 6:30 PM. Walked up to the counter to order some food. There was a woman with her 3 kids ordering food.
The other server was very attentive and courteous, doing her best to help the woman. Then all of a sudden, Kristi walked up from the back, and asked if I was helped. I stated, I was waiting my turn, since the woman was there first, ordering her food.
She directed the woman ordering food in a very hostile manner, to leave her place in line, and let me jump in ahead of her. I was very confused and dumbfounded by this, since the woman was there first, halfway through ordering her food already. It was very disheartening too see the woman distressed and rightfully offended by this, walking away disgusted by Kristi's behavior.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Orange Chicken
Fantastic Bourbon Chicken, Mongolian Chicken, and green beans. Highly recommend! Go eat there.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Bourbon Chicken with Green Beans and Noodles
Service is quick and professional. Food is delicious for a decent price!
Atmosphere: 5
Food: 5
Service: 5
We had the worse customer service experience on March 26 , 2024 at the West Acres Mall Fargo, ND, USA. We were visiting from Canada.I gave it 1 star for the rude Asian lady server/ food attendant/cashier, her attitude was disgusting! Even our 13, 12 and 10 years old kids could not stopped talking about her nasty Attitude toward us. We the Adults had to tell her that her customer service was nasty. We ordered food for our kids because, they wanted to eat Asian food. My sister and I had to go somewhere else to order our food because of her behaviour.
Atmosphere: 3
Food: 2
Service: 1
We had the worse customer service experience on March 26 , 2024 at the West Acres Mall Fargo, ND, USA. We were visiting from Canada.
I gave it 1 star for the rude Asian lady server/ food attendant/cashier, her attitude was disgusting! Even our 13, 12 and 10 years old kids could not stopped talking about her nasty Attitude toward us. We the Adults had to tell her that her customer service was nasty. We ordered food for our kids because, they wanted to eat Asian food. My sister and I had to go somewhere else to order our food because of her behaviour.
Atmosphere: 3
Food: 2
Service: 1
Customer service was very poor. The lady was quite rude. Then went to sit down and eat and find a whole bug on my plate. Absolutely disgusting. Went to get a refund and the employees acted like it wasn’t a big deal, brushed it off and everything is served as usual. No thanks.
Atmosphere: 1
Food: 1
Service: 1
Food not too bad. Service is very rude.
Service: 1
Restaurantji Recommends
the lady with the most grey hair is rude and miserable.
Atmosphere: 1
Food: 4
Service: 1
Staff was rude on the day of Feb 2nd 2024
Atmosphere: 1
Food: 1
Service: 1
I usually get the Mongolian chicken. Since COVID and the shrink flation I need to add a side to the meal. The food has always been good and consistent in flavor and texture. I do recommend LeAnn Chin'
Atmosphere: 4
Food: 5
Service: 5
We got food poisoning! We should have learned the first time.
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Orange Chicken
This place used to be better. Chicken pieces in my orange chicken were sooo small that I could even see any real chicken in there. Food tasted horrible and oily.
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