McDonald's

817 20th St SW, Jamestown
(701) 252-9538

Recent Reviews

Sort by
daniel clusiau

Took the workers 30 minutes to get me my food with only 3 cars in the drive through. Never been to a McDonalds this slow ever. 3 cars ending up leaving the drive through due to how slow it was.

Atmosphere: 1

Food: 1

Service: 1

Nate Monson

I went through drive thru lane on Sunday night, January 11 8:30 pm. Order went fine, very polite lady took order and was great. Then we sat for 10 minutes after pay window. Then another 5 minutes at 2nd window to get drinks. Then told to drive ahead and wait. 10 more minutes to have them bring WRONG order and then LAUGH about it. There were 3 cars ahead of us and about 5 more in lot. When we got our order (burgers were ok, fries cold, and nuggets rock hard). Absolutely the worst franchise in state. Need to be trained by McDonald’s on expressway in Bismarck or the one on Demers in Grand Forks.

Atmosphere: 1

Food: 1

Service: 1

Kelly Rexine

Not fast food! If coming here expect 30-45 minutes to get food after you order. Drive through will take you another 20 minutes just to start your order. I will avoid this location from this point on.

Atmosphere: 1

Food: 1

Service: 1

Anthony Villarreal

Horrible

Major Gillis

I’m standing here waiting on a gentleman who’s been waiting 30 minutes for their order. Just for them to be forgotten and not even their order is right. This place doesn’t belong if they can’t even put basic condiments on their food. This sign is a huge lie, seeing as you’ve comped my meal several times. Utterly ridiculous and shameful business practices. I’d avoid this restaurant if your order includes anything more then a cup of water, even then I hesitate.

Atmosphere: 1

Food: 1

Service: 1

Levi Mees

Food was just ok. Workers are something out of a nightmare. They never communicate well with eachother which then leads to slow service. They are usually yelling or cursing at eachother.

Atmosphere: 2

Food: 3

Service: 1

Joe Malmstead

The last 3 times I’ve come to this location my food has taken 20+ minutes. One time was 35 minutes and there was only one other table in the store. When you ask about your order the managers don’t want to talk to you. if you wait patiently for help, you will be ignored. You have to grab someone’s attention and even then they just kind of look at you. Last time, half of our order came and then it took 3 more attempts at getting the rest of it before we had everything we ordered. Once again, management does not acknowledge the problem. It will be a long time before I go back to this McDonald’s.

Atmosphere: 2

Food: 3

Service: 1

Shinso Aizawa

Gone down hill here. Foods either wrong or cold

Atmosphere: 1

Food: 1

Service: 1

Burnout 94

I was in drive thru last night 11/30/25 at 10:20pm and left the drive thru at about 10:50. I ordered two mcchickens, and two cheeseburgers. After waiting forever, I finally got my order but it only had 2 mcchickens in the bag. So I got in line again, and politely told them the simple mistake. They said okay pull ahead to second window please. After I eventually got to the second window, they finally handed me a small bag with what I assumed to be the two missing cheeseburgers. NOPE, it was ONE. MCCHICKEN. SO I RECEIVED THREE SANDWICHES THAT NIGHT OUT OF FOUR WITH ONLY TWO OF THEM BEING CORRECT. LAST NIGHT’S CREW WAS A JOKE!!!!!! (Except for the nice older lady who always works first window)

Atmosphere: 2

Food: 2

Service: 1

Rosa Maria Gonzalez Leyva

Close 11/27/2025

Luke Kasperson

Was mid grade McDonald's

tim staul

Twice in the last month sitting in the drive thru waiting on my order, employees kept bringing the wrong orders to me, 3-4 cars behind me got their orders, again employees would bring out more orders and ask me it they are mine I responded no, had to go inside talk to a manager said where is my order, still waited like 15 minutes inside before they figured it out! Management needs to control that process better. I’ve heard there was alot bad review about this location, will be along time before I visit this location again!!!

Atmosphere: 1

Service: 1

Noah Fettig

Slowest drive through I have ever dealt with. Over 30 minutes waiting for one McChicken.
Staff was very nice and apologetic. Upper management- you NEED to schedule more people at late night. It is absolutely unacceptable that you would put this stress to your staff! Do better.

Atmosphere: 1

Food: 5

Service: 5

Chris Hagman

Service felt isolated.
Counter staff was nice to the elderly couple and then the single parent that came in after us. Ignored myself and partner, and since we only had cash (being from out of state) we were not helped at the counter.
So, we left.

Atmosphere: 3

Service: 1

Nick Harris

On 10/29/25, I placed a mobile order for this location which was a small vanilla ice cream cone. I have arrived at 09:45 pm and was STILL waiting for this order to come out for a curbside pickup at 10:15 pm. This deserves a 1 star review and a customer that will take their money elsewhere.

Atmosphere: 1

Food: 1

Service: 1

Loading...