March 12th 2025 around 830pm on a Thursday night, at the drive through window and I was informed that my card was declined.. I apologized and made sure to check that it was turned “ON” which it was, and asked her to run it again… same issue. Gave her 4 other cards and AND attempted my Apple Pay only to be told “sorry it was declined.” By this time I am fairly annoyed and very Hangry. I told them that their device was defective as I wouldn’t offer a card that was not valid or no funds. The beautiful young lady at the window made an attempt to try and pay with her own card ( so thoughtful) and IT too was declined. My food is sitting for almost 10 minutes by this time, and 7 cars behind me, when the manager comes and attempts to manually run two of my cards——- SAME ISSUE. She says that she was informed that Veriphone was down and that I needed to pay with cash! After all that time watching my food just sitting in front of me and the humiliation of pulling out 5 cards and almost showing her my account balances just to get my $7 value meal which I am sure they threw in the trash. She didn’t have the courtesy to comp the meal. She had rather if thrown it away. The other cars were promptly told to pay in cash after me and were not subjected to the same unreasonable humiliation…even after the kind other young lady told her that her very OWN card was rejected. She allowed me to drive away with a “so sorry”. In my opinion had that of been anyone else she would have given them the meal and profusely apologized. There is NO way that this could have felt “ right “ to her. Poor management skills, but the young lady who In my opinion was going to pay for the meal should be promoted to her position in management.
Previous review: Great speed in getting my item. The only criticism is that the Red Velvet blizzard was not anything to write home about. Just blah. It could’ve been called red ice cream blizzard and been OK. Just very underwhelming for the price.
Atmosphere: 5
Food: 4
Service: 5
Kat Payne
Made our meal on the fly and always great service my dogs always appreciate u
Atmosphere: 5
Food: 5
Service: 5
Mary Beth Carlson
Fast and always fresh and hot !
Atmosphere: 5
Food: 5
Service: 5
MY FWD
Fast and friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Cheeseburger
Peter Gilbertson
Not what Dairy Queen was when growing up.
Cole Layman
I usually don’t have any problems with this place but I just had one of the worst fast food experiences i’ve ever had. We used the mobile app and we got our 3 ice creams over half an hour later than the pickup time. After about 25 minutes of waiting, we went up to the register a second time explaining that we had been waiting for so long just to be met with attitude. The only one doing anything was the boy with the curly hair, give him a raise!
Atmosphere: 1
Food: 3
Service: 1
Eric Tronson
I placed an online order and got to the restaurant right when the app said my order was ready. I went to go inside to pickup the order and the doors were locked. So then I had to get in the drive-thru line of 10 cars and wait 20 minutes to get my order from them. Why do you offer ordering from the app, selecting inside pickup and then not have the place open for pickup?
Service: 1
Patrick Oliver
Ice cream is always on point, and their machines are never broken!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Banana Split
matt houde
absolutely cannot believe how slow this location has gotten. ordered my food well before I arrived and have waited at least 20 minutes for some damn chicken strips that take no longer then a couple minutes. There's more employees in the store then people and can't seem to get it right@
Atmosphere: 1
Food: 1
Service: 1
R Johnson (MzMyztic)
When asked to get a smaller portion of icecream on the cone. They happily oblige. Thank you for listening.
Took grandkids for a treat & even though icecream doesn't like me, I like icecream. So when I ordered a small portion icecream cone, I was shocked to see I actually got what I ordered. Thank you so much for listening, not one bit had to be thrown out.?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Strip
Amy Kopp
Tough parking. Had what we needed, but offer for name on a cake took l9nger than we could afford with time.
Atmosphere: 2
Food: 5
Service: 2
Tahnia Clarke
The onion rings were super crispy!
Atmosphere: 3
Food: 5
Service: 5
michele silvis
Friendly service people and good food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pretzel Sticks with Zesty Queso, Side of Fries
Jerri Flygare
I had the chili cheese dog meal. The food was hot and delicious! The bonus was the free ice cream cone.
March 12th 2025 around 830pm on a Thursday night, at the drive through window and I was informed that my card was declined.. I apologized and made sure to check that it was turned “ON” which it was, and asked her to run it again… same issue. Gave her 4 other cards and AND attempted my Apple Pay only to be told “sorry it was declined.” By this time I am fairly annoyed and very Hangry. I told them that their device was defective as I wouldn’t offer a card that was not valid or no funds. The beautiful young lady at the window made an attempt to try and pay with her own card ( so thoughtful) and IT too was declined. My food is sitting for almost 10 minutes by this time, and 7 cars behind me, when the manager comes and attempts to manually run two of my cards——- SAME ISSUE. She says that she was informed that Veriphone was down and that I needed to pay with cash! After all that time watching my food just sitting in front of me and the humiliation of pulling out 5 cards and almost showing her my account balances just to get my $7 value meal which I am sure they threw in the trash. She didn’t have the courtesy to comp the meal. She had rather if thrown it away. The other cars were promptly told to pay in cash after me and were not subjected to the same unreasonable humiliation…even after the kind other young lady told her that her very OWN card was rejected. She allowed me to drive away with a “so sorry”. In my opinion had that of been anyone else she would have given them the meal and profusely apologized. There is NO way that this could have felt “ right “ to her. Poor management skills, but the young lady who In my opinion was going to pay for the meal should be promoted to her position in management.
Previous review: Great speed in getting my item. The only criticism is that the Red Velvet blizzard was not anything to write home about. Just blah. It could’ve been called red ice cream blizzard and been OK. Just very underwhelming for the price.
Atmosphere: 5
Food: 4
Service: 5
Made our meal on the fly and always great service my dogs always appreciate u
Atmosphere: 5
Food: 5
Service: 5
Fast and always fresh and hot !
Atmosphere: 5
Food: 5
Service: 5
Fast and friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Cheeseburger
Not what Dairy Queen was when growing up.
I usually don’t have any problems with this place but I just had one of the worst fast food experiences i’ve ever had. We used the mobile app and we got our 3 ice creams over half an hour later than the pickup time. After about 25 minutes of waiting, we went up to the register a second time explaining that we had been waiting for so long just to be met with attitude. The only one doing anything was the boy with the curly hair, give him a raise!
Atmosphere: 1
Food: 3
Service: 1
I placed an online order and got to the restaurant right when the app said my order was ready. I went to go inside to pickup the order and the doors were locked. So then I had to get in the drive-thru line of 10 cars and wait 20 minutes to get my order from them. Why do you offer ordering from the app, selecting inside pickup and then not have the place open for pickup?
Service: 1
Ice cream is always on point, and their machines are never broken!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Banana Split
absolutely cannot believe how slow this location has gotten. ordered my food well before I arrived and have waited at least 20 minutes for some damn chicken strips that take no longer then a couple minutes. There's more employees in the store then people and can't seem to get it right@
Atmosphere: 1
Food: 1
Service: 1
When asked to get a smaller portion of icecream on the cone. They happily oblige. Thank you for listening.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Strips
Restaurantji Recommends
Took grandkids for a treat & even though icecream doesn't like me, I like icecream. So when I ordered a small portion icecream cone, I was shocked to see I actually got what I ordered. Thank you so much for listening, not one bit had to be thrown out.?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Strip
Tough parking. Had what we needed, but offer for name on a cake took l9nger than we could afford with time.
Atmosphere: 2
Food: 5
Service: 2
The onion rings were super crispy!
Atmosphere: 3
Food: 5
Service: 5
Friendly service people and good food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pretzel Sticks with Zesty Queso, Side of Fries
I had the chili cheese dog meal. The food was hot and delicious! The bonus was the free ice cream cone.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili Cheese Dog
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