Waited 16 minutes before being helped at all and then watched them make 5 other orders before preparing mine. Total wait time 26 minutes. This location is the worst.
Atmosphere: 1
Service: 1
Diana Clark
The line in drive through is not budging.
Atmosphere: 1
Service: 1
nataly marin
Terrible customer service i was waiting for 35 minutes for a wopper waisted my time just for it to be all old and frise hard and cold never coming again it used to have really nice staff but i dont know what happed everyone looks so mad they need to fix that attitude. If you can skip this location!
Atmosphere: 1
Food: 1
Service: 1
S H (Dieguy)
The food isn't bad but the building parking lot and, sign need repairs. The drive through has big pot holes and the sign was ripped off during a storm months ago and still hasn't been fixed
Atmosphere: 2
Food: 4
Service: 4
C Ann
Food was hot and fresh they said I rule I think they rule
Atmosphere: 5
Food: 5
Service: 5
Tammy Carlton
The young man that took our order and handed it to us was amazing! So friendly! Clear speaking! Definitely made our experience a good one!
Atmosphere: 5
Food: 5
Service: 5
Kristin Thomas (kristinvixen)
I just don't love BK it's so greasy
Atmosphere: 4
Food: 4
Service: 4
kc0ryz
Breakfast was hot and fresh, without much of a wait. Soda machine tasted good. My real only complaint was a few very large pot holes in the drive-thru lane.
Atmosphere: 3
Food: 4
Service: 4
Marina Bonilla
I went to this location tonight and let them know that last time I had ask for a burger with no lettuce no tomato and no pickle, I got on my burger just lettuce tomato and pickle, so it was obviously wrong. And I said can you please repeat my order just to make sure this won't happen again, when she repeat the order it sounded correct. I get home and no onions, that was just not okay because I made sure to ask
Well I called the store to let them know that it was missing the onions and she in Spanish said to her cooworker is that black girl saying you didn't put onions on her burger, I said excuse me I am Hispanic like you I am NOT black! What upset me was that she called by a race I am not, even if I was you dont refer to people by their race and I was able to understand cause I also speak Spanish. So I said that is disrespectful to just assume something and it is being racist! She then called me pendeja and said if you want free food I am not giving it to you! And don't come back because I am not taking your order or serving you and hung up!
My income is pretty good and I don't need free food! I just want my food to be correct since I am paying for it!
Anyways I WILL NEVER VISIT THIS LOCATION AGAIN!! I wasn't able to do zero stars but that is what they deserve.
I can't believe she was so disrespectful
Recommended dishes: Whopper, Chicken Sandwich
Alisha Horton
I normally have great service at the Twin Creek but I did nor get my large fries in the drive through today.
Had a short wait but the guy was super communicative about everything and was very nice. He described what was on the menu for my husband when he wanted to get to know what was on a #7. They are definitely short staffed and the guy working the drive thru handled it like a champ. Food was good and I plan on coming back! I also would love to try the breakfast menu!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
Deb Krantz
Staff Candace was extremely rude!!!
Service: 1
John Snow
My server Nikki did an awesome job getting my order out to me, made sure I had all my items and wished me a wonderful day.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich
Sean Schanck
My server Nikki did an awesome job getting my order out to me, made sure I had all my items and wished me a wonderful day.
Waited 16 minutes before being helped at all and then watched them make 5 other orders before preparing mine. Total wait time 26 minutes. This location is the worst.
Atmosphere: 1
Service: 1
The line in drive through is not budging.
Atmosphere: 1
Service: 1
Terrible customer service i was waiting for 35 minutes for a wopper waisted my time just for it to be all old and frise hard and cold never coming again it used to have really nice staff but i dont know what happed everyone looks so mad they need to fix that attitude. If you can skip this location!
Atmosphere: 1
Food: 1
Service: 1
The food isn't bad but the building parking lot and, sign need repairs. The drive through has big pot holes and the sign was ripped off during a storm months ago and still hasn't been fixed
Atmosphere: 2
Food: 4
Service: 4
Food was hot and fresh they said I rule I think they rule
Atmosphere: 5
Food: 5
Service: 5
The young man that took our order and handed it to us was amazing! So friendly! Clear speaking! Definitely made our experience a good one!
Atmosphere: 5
Food: 5
Service: 5
I just don't love BK it's so greasy
Atmosphere: 4
Food: 4
Service: 4
Breakfast was hot and fresh, without much of a wait. Soda machine tasted good. My real only complaint was a few very large pot holes in the drive-thru lane.
Atmosphere: 3
Food: 4
Service: 4
I went to this location tonight and let them know that last time I had ask for a burger with no lettuce no tomato and no pickle, I got on my burger just lettuce tomato and pickle, so it was obviously wrong. And I said can you please repeat my order just to make sure this won't happen again, when she repeat the order it sounded correct. I get home and no onions, that was just not okay because I made sure to ask
Well I called the store to let them know that it was missing the onions and she in Spanish said to her cooworker is that black girl saying you didn't put onions on her burger, I said excuse me I am Hispanic like you I am NOT black! What upset me was that she called by a race I am not, even if I was you dont refer to people by their race and I was able to understand cause I also speak Spanish. So I said that is disrespectful to just assume something and it is being racist! She then called me pendeja and said if you want free food I am not giving it to you! And don't come back because I am not taking your order or serving you and hung up!
My income is pretty good and I don't need free food! I just want my food to be correct since I am paying for it!
Anyways I WILL NEVER VISIT THIS LOCATION AGAIN!! I wasn't able to do zero stars but that is what they deserve.
I can't believe she was so disrespectful
Recommended dishes: Whopper, Chicken Sandwich
I normally have great service at the Twin Creek but I did nor get my large fries in the drive through today.
Restaurantji Recommends
It a fast food. Not as good as it once was.
Atmosphere: 3
Food: 4
Service: 4
Had a short wait but the guy was super communicative about everything and was very nice. He described what was on the menu for my husband when he wanted to get to know what was on a #7. They are definitely short staffed and the guy working the drive thru handled it like a champ. Food was good and I plan on coming back! I also would love to try the breakfast menu!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries
Staff Candace was extremely rude!!!
Service: 1
My server Nikki did an awesome job getting my order out to me, made sure I had all my items and wished me a wonderful day.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich
My server Nikki did an awesome job getting my order out to me, made sure I had all my items and wished me a wonderful day.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich
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