Went to the drive-through ordered a salad was not given salad dressing and when called the store made no attempt to make the order right or compensate for the fact that I’m from out of town staying in a hotel get all the way back to my hotel and now I have no dinner. Zero customer service zero care about business would never go back
Food: 1
Service: 1
Lisa Perez
Had a long night at work stopped to get dinner for kids and myself, received wrong order which NEVER happens but I called and spoke to a female manager who said they would fix it next time but I didn’t want to eat something I didn’t pay for so I went back and I told them I called and I wanted to get the right order and also add a brownie the guys at the window were friendly then a woman came and looked at me then the receipt and asked what was wrong they told her and she said ring up the sandwich the fries but charge her for the brownie. Not that I wasn’t planning on paying for it BUT the way she said it, no apology no nothing. Forget I drive from Omaha to this location for their mistake ? I’ve been coming here for many years But I won’t return now I’d rather drive to 72nd better service 8:29pm 3/3
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Spicy Chicken Sandwich
Charice Schrader
I'm very thankful for the copious amount of BBQ sauce that helped cover the extremely salty/dry nuggets. The mac n cheese was ok, but the lack of utensils to eat it (drive thru) had me waiting until later to have it.
Atmosphere: 4
Food: 2
Service: 5
Emma Slagle
Quite literally the best chick-fil-a we’ve ever been to. Everyone was so nice especially the manager. Super clean and great atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Cherry Hopson
Best employee at this entire establishment. He was funny, sweet, kind and just great person overall
Atmosphere: 5
Food: 5
Service: 5
Eric Wallner
Wife tried the banana pudding shake. She liked it a bit. But for a large ? and a small shake $8 is a bit overpriced.
Atmosphere: 4
Food: 4
Service: 5
Lizzy Rasmussen
Always made right and friendly
Atmosphere: 5
Food: 5
Service: 5
Jake Gelvin
Ghassan best and most communicative fast food worker he needs a raise 20$ an hour
Ghassan is just absolutely the greatest. He repeated everything back to me to make sure it's right. Not very many fast food workers show his level of attentiveness.
Parking: Very few spots very cramped add hard to get into
Atmosphere: 5
Food: 5
Service: 5
Carl Riganti
The staff was very warm and upbeat. They provided top-notch customer service . It seems quite rare these days that l witness this in other fast food joints. The staff went above and beyond my expectations! Thank you for your service! ?
Always great! The food is always hot, the staff are always pleasant and helpful. Never have we had an order wrong. Prices are not terrible. We don't eat here often since we don't have one local, but when we do we are always satisfied.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich
Mary Steria
I love chick-fil- a’s grilled chicken sandwich and waffle fries. We only had a five min wait for our food. They also had a play area for children.
Great place for a chicken sandwich. everyone there is great and nice too. Also it's even better if you use the app to order ahead when going through the drive thru.
Went to the drive-through ordered a salad was not given salad dressing and when called the store made no attempt to make the order right or compensate for the fact that I’m from out of town staying in a hotel get all the way back to my hotel and now I have no dinner. Zero customer service zero care about business would never go back
Food: 1
Service: 1
Had a long night at work stopped to get dinner for kids and myself, received wrong order which NEVER happens but I called and spoke to a female manager who said they would fix it next time but I didn’t want to eat something I didn’t pay for so I went back and I told them I called and I wanted to get the right order and also add a brownie the guys at the window were friendly then a woman came and looked at me then the receipt and asked what was wrong they told her and she said ring up the sandwich the fries but charge her for the brownie. Not that I wasn’t planning on paying for it BUT the way she said it, no apology no nothing. Forget I drive from Omaha to this location for their mistake ? I’ve been coming here for many years But I won’t return now I’d rather drive to 72nd better service 8:29pm 3/3
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Spicy Chicken Sandwich
I'm very thankful for the copious amount of BBQ sauce that helped cover the extremely salty/dry nuggets. The mac n cheese was ok, but the lack of utensils to eat it (drive thru) had me waiting until later to have it.
Atmosphere: 4
Food: 2
Service: 5
Quite literally the best chick-fil-a we’ve ever been to. Everyone was so nice especially the manager. Super clean and great atmosphere.
Atmosphere: 5
Food: 5
Service: 5
Best employee at this entire establishment. He was funny, sweet, kind and just great person overall
Atmosphere: 5
Food: 5
Service: 5
Wife tried the banana pudding shake. She liked it a bit. But for a large ? and a small shake $8 is a bit overpriced.
Atmosphere: 4
Food: 4
Service: 5
Always made right and friendly
Atmosphere: 5
Food: 5
Service: 5
Ghassan best and most communicative fast food worker he needs a raise 20$ an hour
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Waffle, Sandwich, Chick-Fil-A Waffle Potato Fries, Sauce
Ghassan is just absolutely the greatest. He repeated everything back to me to make sure it's right. Not very many fast food workers show his level of attentiveness.
Parking: Very few spots very cramped add hard to get into
Atmosphere: 5
Food: 5
Service: 5
The staff was very warm and upbeat. They provided top-notch customer service . It seems quite rare these days that l witness this in other fast food joints. The staff went above and beyond my expectations! Thank you for your service! ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Restaurantji Recommends
As you'd expect from Chick-fil-A, the service is always great here. Good location with an indoor playground for the kiddos.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Chick-Fil-A Waffle Potato Fries, Lemonade
Chick fil a is good anywhere!!!!! Food is deliciously good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Chick-Fil-A Waffle Potato Fries, Spicy Chicken Sandwich, Soup, Grilled Chicken Sandwich, Salads
Always great! The food is always hot, the staff are always pleasant and helpful. Never have we had an order wrong. Prices are not terrible. We don't eat here often since we don't have one local, but when we do we are always satisfied.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich
I love chick-fil- a’s grilled chicken sandwich and waffle fries. We only had a five min wait for our food. They also had a play area for children.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chick-Fil-A Waffle Potato Fries, Lemonade, Grilled Chicken
Great place for a chicken sandwich. everyone there is great and nice too. Also it's even better if you use the app to order ahead when going through the drive thru.
Atmosphere: 5
Food: 5
Service: 5
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