Dunkin'
11511 S 36th St, Bellevue
(402) 973-2351
Recent Reviews
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Great service! Staff was super friendly.
Wonderful service, Beth helped me and she did so good. They all showed great teamwork and got me everything I needed in such a fast paced time. I love seeing a team work so well together😌. This makes me want to come back everytime I need coffee!
Just had a Great Experience here!! Even tho they had one of their registers were down, they were upbeat and worked well as a Team. Our Service was above and beyond average, and the food delicious!
Hot hot coffee
Got drinks and breakfast here this morning. Drinks were good as always but I highly don’t recommend getting the food. Food isn’t their strong suit. I got a loaded hash brown which had soggy hash browns and the cheese tastes canned. The sandwich wasn’t much better, the cheese wasn’t even melted. The quality of the ingredients is severely lacking for the price.
Terrible service. Selection very limited. Giving customers wrong donuts.
Waiting at the drive thru for 15 mins and didnt get helped
absolutely the worst customer service and products I have ever experienced
Consistently disappointed. I love DD but this location lets me down every time. I try to give this location a chance hoping it’s just a bad day but the long waits in line, poorly packaged food and customer service is all bad. Scooters can have my money.
Service: 1
Worst experience. I ordered online and they still had to wait over 30 minutes at the window to get my order and they didn't have the donuts I ordered and they gave us the wrong drinks. I will never come back here again.
Service: 1
Restaurantji Recommends
Always out of something, drinks are super inconsistent, and service is very slow.
Donuts Glazed cum early always sold out
Donuts never have good flavor, cake donuts taste like flour with food coloring and other donuts have not much flavor too just a hint of chocolate or maple. I always forget but as soon as I take a bit I throw the donut in the trash. They look so good but they are not.
Atmosphere: 3
Food: 1
Service: 4
Recommended dishes: Donuts
Well, I ordered the maple bacon and egg croissant with extra bacon and asked for the bacon crispy! I received my sandwich, bacon wasn't crispy and there were small pieces of bacon on not equaling 3 slices so I told the cashier at the window this, she went and asked someone then came back and said, you get 3 strips, I showed her the sandwich and she saw the little pieces of bacon and came back with the extra bacon I paid for so thank you young lady for rectifying my complaint! My sandwich was amazing after that!!!
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Donuts, Croissant, Maple Sugar Bacon Breakfast Sandwich
I’ve given this location so many tries but they have the worst customer service.
My hot drinks are cold, they forget to add the espresso or give me the wrong order. 5 Dec, was the last straw for me. Supposedly the employee working the window walked off the job. 5 employees continuously walked past the drive thru window for 10mins and didn’t take my money or give me drink that was sitting on the counter. Finally, after honking and waving an employee down was I acknowledged. The employees was pissed that I honked my horn and went off about the employee walking off the job. I don’t care! Get another employee to man the window. You have wasted my time and the other customers waiting in line. I left without my caramel macchiato and I won’t be returning again. This store needs better management and employees who want to work.
Food: 2
Service: 1
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