this is the 3rd time that my order is incomplete.. if theres only other fast food nearby, i would not have come to this branch! their service is trash!
Atmosphere: 3
Food: 3
Service: 1
Kaitlyn Widger
Wrong orders and slow service every. Single. Time.
Atmosphere: 3
Food: 1
Service: 1
James R
Employees can’t follow simple instructions with orders. Ask for no ice in my drink and they can’t understand what that means.
Kristine Nelson
The manager hung up on us!!!!!!!! They took our order wrong, we spoke to 3 different people and a manager who didn’t understand the menu. We asked for the meals large and they were confused. We had limited time for lunch so we couldn’t stay long. Instead of ringing up meals, they rang up singular items, which doesn’t make any sense after ringing the items up. We still were missing items after they gave us a refund “for the misunderstanding” we tried calling and the manager couldn’t do anything for us other than argue and when we asked for corporate or another manager they hung up on us. We called back and were speaking to a different “manager” who wanted us to call back because they couldn’t hear us. Absolutely ridiculous. Not one person who helped us knew what was going on.
Atmosphere: 1
Food: 1
Service: 1
Michael Buckley
The sausage McMuffin I got was okay, a bit dry, but okay. The sausage is not meant to be dry. The oatmeal on the other hand was good until I got near the bottom where I found the hair!! Essentially, I had been eating oatmeal with a hair inside it after I mixed everything in and didn’t see it until I got to the bottom. Obviously hairnets are not being worn, or there is no enforcement of how they should be worn. This needs to be fixed because this should not happen at all under any circumstances!!!
Atmosphere: 3
Food: 1
Service: 3
Al Walter
Fanciest Mcdonalds Ive ever been to. And hands down worst experience ive ever had at any fast food restaurant. I waited quite awhile to be helped at a counter with no one working. Then i received a cold sausage breakfast sandwich which i did not order. Which i then again stood at a counter with no one to help, long enough for another customer and i discuss how poor of an experience we both were receiving. Finally when someone came to help both of us customers i just asked for my money back and left. I really was looking forward to a steak egg and cheese bagel this morning. What a disappointment.
Atmosphere: 2
Food: 1
Service: 1
Scott Scoob
The drive thru tech and service was good. The big mac was disappointing. The fries were hot and meh.
Atmosphere: 4
Food: 2
Service: 4
Jay V
I’m leaving this review here since I visit this location often, though I’ve noticed the same issue at others as well. The coffee used to have a rich, bold flavor you could actually enjoy, but lately it tastes watered down. Please bring back the dark, robust coffee from the 90s and early 2000s. It was so much better!
I don’t go to McDonald’s too often anymore and this was our first time at this location. Very clean and fresh food, but the star of the place was an employee named Quwalyn. Such an incredible energy radiated off of him. Great customer service skills. Very kind. We need more Quwalyn’s in the world. Corporate needs to reach out and help foster his growth. He’s going places! Xoxo
Atmosphere: 5
Food: 5
Service: 5
Robert Melter
Half my order this morning was cold with wet wrappers like they were pulled out of the refrigerator. This is the second time this has happened. One more and I won't return.
Food: 2
Service: 3
Jessica Greenman
This place is actually one of the worst ran fast food locations I’ve ever encountered. The people here are insanely rude, and they don’t care about their customers at all. The only thing they care about is hitting their metrics, even if it means giving you crappy service, lots of attitude, and acting like you ruined their day. Most McDonald’s suck, this one takes the cake for being the worst I’ve visited.
Atmosphere: 1
Food: 3
Service: 1
Garrett Gilmore
No soda fountain
Chris Williamson
I went there for a quick breakfast this morning. Both of my sausage burritos were still very cold, not even close to being warm and the hashbrown was cold. I couldn't even eat it. If you go here for food, please do yourself a favor and make sure it's cooked/heated all the way before you drive away.
this is the 3rd time that my order is incomplete.. if theres only other fast food nearby, i would not have come to this branch! their service is trash!
Atmosphere: 3
Food: 3
Service: 1
Wrong orders and slow service every. Single. Time.
Atmosphere: 3
Food: 1
Service: 1
Employees can’t follow simple instructions with orders. Ask for no ice in my drink and they can’t understand what that means.
The manager hung up on us!!!!!!!! They took our order wrong, we spoke to 3 different people and a manager who didn’t understand the menu. We asked for the meals large and they were confused. We had limited time for lunch so we couldn’t stay long. Instead of ringing up meals, they rang up singular items, which doesn’t make any sense after ringing the items up. We still were missing items after they gave us a refund “for the misunderstanding” we tried calling and the manager couldn’t do anything for us other than argue and when we asked for corporate or another manager they hung up on us. We called back and were speaking to a different “manager” who wanted us to call back because they couldn’t hear us. Absolutely ridiculous. Not one person who helped us knew what was going on.
Atmosphere: 1
Food: 1
Service: 1
The sausage McMuffin I got was okay, a bit dry, but okay. The sausage is not meant to be dry.
The oatmeal on the other hand was good until I got near the bottom where I found the hair!!
Essentially, I had been eating oatmeal with a hair inside it after I mixed everything in and didn’t see it until I got to the bottom. Obviously hairnets are not being worn, or there is no enforcement of how they should be worn. This needs to be fixed because this should not happen at all under any circumstances!!!
Atmosphere: 3
Food: 1
Service: 3
Fanciest Mcdonalds Ive ever been to. And hands down worst experience ive ever had at any fast food restaurant. I waited quite awhile to be helped at a counter with no one working. Then i received a cold sausage breakfast sandwich which i did not order. Which i then again stood at a counter with no one to help, long enough for another customer and i discuss how poor of an experience we both were receiving. Finally when someone came to help both of us customers i just asked for my money back and left. I really was looking forward to a steak egg and cheese bagel this morning. What a disappointment.
Atmosphere: 2
Food: 1
Service: 1
The drive thru tech and service was good. The big mac was disappointing. The fries were hot and meh.
Atmosphere: 4
Food: 2
Service: 4
I’m leaving this review here since I visit this location often, though I’ve noticed the same issue at others as well. The coffee used to have a rich, bold flavor you could actually enjoy, but lately it tastes watered down. Please bring back the dark, robust coffee from the 90s and early 2000s. It was so much better!
Atmosphere: 5
Food: 2
Service: 5
Common to drive to waiting area to wait for food
Food: 4
Service: 4
For all I know, service is quick on curbside.
Atmosphere: 4
Food: 4
Service: 5
Restaurantji Recommends
I don’t go to McDonald’s too often anymore and this was our first time at this location. Very clean and fresh food, but the star of the place was an employee named Quwalyn. Such an incredible energy radiated off of him. Great customer service skills. Very kind. We need more Quwalyn’s in the world. Corporate needs to reach out and help foster his growth. He’s going places! Xoxo
Atmosphere: 5
Food: 5
Service: 5
Half my order this morning was cold with wet wrappers like they were pulled out of the refrigerator. This is the second time this has happened. One more and I won't return.
Food: 2
Service: 3
This place is actually one of the worst ran fast food locations I’ve ever encountered. The people here are insanely rude, and they don’t care about their customers at all. The only thing they care about is hitting their metrics, even if it means giving you crappy service, lots of attitude, and acting like you ruined their day. Most McDonald’s suck, this one takes the cake for being the worst I’ve visited.
Atmosphere: 1
Food: 3
Service: 1
No soda fountain
I went there for a quick breakfast this morning. Both of my sausage burritos were still very cold, not even close to being warm and the hashbrown was cold. I couldn't even eat it. If you go here for food, please do yourself a favor and make sure it's cooked/heated all the way before you drive away.
Food: 1
Service: 3
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