Got a latte and pretzel bites. The food was soggy and not edible. Asked for an iced latte. They made a hot one. When I reminded them it was iced, they took it back and within a second, handed an iced coffee back to me. They very clearly dumped the hot coffee over ice because there was like 2 almost melted ice cubes in it, it was luke warm, and extremely watered down. I ended up tossing both items. Super frustrating since I didnāt have time to go back and spent money on itā¦ stuff is not cheap for what you are getting.
Food: 1
Service: 2
Rebecca
I ordered my drink and bought a bag of coffee. They gave me the wrong drink I went back, asked for the right one. They then tried to give me back the coffee that was wrong with cold foam on top of it so I went back asked them to make me the right drink. They then handed me the same drink with foam on top of it. I ordered a cold foam drink, which those do not come with ice. She tried to tell me that they do and that I ordered the wrong drink. I know what I ordered because I ordered it all the time. Long story short, the customer servicer is horrendous. I'll never go back to scooters again!
Atmosphere: 1
Food: 1
Service: 1
Emily Johnson
Was not familiar with the hours but the lights were on and girls inside. Pulled up no response. I asked are you open and got no response. Honked my horn no response. Left pulled up the hours saw I was early so I waited. Came back at 5:30 and was met with very rude service. Not to mention my drink absolutely sucked. I got a Carmel latte but they left out the carmel.
Brittney
My recent visit to Scooters was nothing short of a disaster. The staff failed to fulfill even the most basic aspects of my order. Despite requesting a specific size, I was given the wrong one. Additionally, my coffee lacked the cream, sugar, and caramel syrup I had explicitly asked for. To add insult to injury, I was charged twice for what should have been a $1 coffee. This level of service is completely unacceptable. Itās clear that this establishment lacks both competence and customer care. I strongly advise others to avoid this place to prevent similar frustration.
Atmosphere: 1
Food: 1
Service: 1
Jacob Ludemann
Love there strawberry banna smoothies
Atmosphere: 5
Food: 5
Service: 5
Elizabeth Lamere
I went to three scooters and none of them have change When I go to the scooters on 36 the one on twin , they always have good service. They always have change and they always have product. These other stores that are on cornhusker they never had they never have products. The only one I give five stars two is the one on 370 by the twin creek Every time I go there, I always have wonderful customer service. They always have money so they can change Big bills
Atmosphere: 1
Service: 2
Maren Ewertz
Went to the scooters 30 minutes before close, which I thought was a reasonable time, and was not helped at the drive thru. I wasnāt able to get my drink and had to take my business elsewhere. Very disappointed!
Atmosphere: 1
Food: 1
Service: 1
LevelHeaded āThe Tonesterā Simons
advertises they have nitro coldbrew but doesnt have it responded to the contact page as suggested below. I noticed the app doesnt seem to have the leave comment about your visit feature so at least the page has it.
Service: 5
TonLee ā10 The Binarianā Simons
advertises they have nitro coldbrew but doesnt have itresponded to the contact page as suggested below. I noticed the app doesnt seem to have the leave comment about your visit feature so at least the page has it.
Got a iced latte since Starbucks was over crowded. First time at a scooters. He made the drink quickly and was an enjoyable young man to do business with...good drink. Will go back there again in near
Atmosphere: 5
Food: 5
Service: 5
Danielle McWilliams
Every time we go here our drinks are made incorrectly. EVERY. SINGLE. TIME. And btw, a pumpkin caramelicious is supposed to come with whipped cream which is the best part of the drink, so thanks for not giving me that on my drink. Also, everyone who works here is always extremely rude and acts like we are being an inconvenience to them by coming to a COFFEE shop and asking for COFFEE. Like oh my gosh, how dare your customers do such a thing.
Charlotte Harrington
EVERYTHING I HAVE ORDERED AND PURCHASED AT SCOOTERS HAS BEEN JUST GREAT !!!
People who worked today shift at 11:00am šš¼
Atmosphere: 1
Food: 1
Service: 1
Got a latte and pretzel bites. The food was soggy and not edible. Asked for an iced latte. They made a hot one. When I reminded them it was iced, they took it back and within a second, handed an iced coffee back to me. They very clearly dumped the hot coffee over ice because there was like 2 almost melted ice cubes in it, it was luke warm, and extremely watered down. I ended up tossing both items. Super frustrating since I didnāt have time to go back and spent money on itā¦ stuff is not cheap for what you are getting.
Food: 1
Service: 2
I ordered my drink and bought a bag of coffee. They gave me the wrong drink I went back, asked for the right one. They then tried to give me back the coffee that was wrong with cold foam on top of it so I went back asked them to make me the right drink. They then handed me the same drink with foam on top of it. I ordered a cold foam drink, which those do not come with ice. She tried to tell me that they do and that I ordered the wrong drink. I know what I ordered because I ordered it all the time. Long story short, the customer servicer is horrendous. I'll never go back to scooters again!
Atmosphere: 1
Food: 1
Service: 1
Was not familiar with the hours but the lights were on and girls inside. Pulled up no response. I asked are you open and got no response. Honked my horn no response. Left pulled up the hours saw I was early so I waited. Came back at 5:30 and was met with very rude service. Not to mention my drink absolutely sucked. I got a Carmel latte but they left out the carmel.
My recent visit to Scooters was nothing short of a disaster. The staff failed to fulfill even the most basic aspects of my order. Despite requesting a specific size, I was given the wrong one. Additionally, my coffee lacked the cream, sugar, and caramel syrup I had explicitly asked for. To add insult to injury, I was charged twice for what should have been a $1 coffee. This level of service is completely unacceptable. Itās clear that this establishment lacks both competence and customer care. I strongly advise others to avoid this place to prevent similar frustration.
Atmosphere: 1
Food: 1
Service: 1
Love there strawberry banna smoothies
Atmosphere: 5
Food: 5
Service: 5
I went to three scooters and none of them have change When I go to the scooters on 36 the one on twin , they always have good service. They always have change and they always have product. These other stores that are on cornhusker they never had they never have products. The only one I give five stars two is the one on 370 by the twin creek Every time I go there, I always have wonderful customer service. They always have money so they can change Big bills
Atmosphere: 1
Service: 2
Went to the scooters 30 minutes before close, which I thought was a reasonable time, and was not helped at the drive thru. I wasnāt able to get my drink and had to take my business elsewhere. Very disappointed!
Atmosphere: 1
Food: 1
Service: 1
advertises they have nitro coldbrew but doesnt have it
responded to the contact page as suggested below. I noticed the app doesnt seem to have the leave comment about your visit feature so at least the page has it.
Service: 5
advertises they have nitro coldbrew but doesnt have itresponded to the contact page as suggested below. I noticed the app doesnt seem to have the leave comment about your visit feature so at least the page has it.
Service: 5
Restaurantji Recommends
Love it!
Atmosphere: 5
Food: 5
Service: 5
Love the cup!
Got a iced latte since Starbucks was over crowded. First time at a scooters. He made the drink quickly and was an enjoyable young man to do business with...good drink. Will go back there again in near
Atmosphere: 5
Food: 5
Service: 5
Every time we go here our drinks are made incorrectly. EVERY. SINGLE. TIME. And btw, a pumpkin caramelicious is supposed to come with whipped cream which is the best part of the drink, so thanks for not giving me that on my drink. Also, everyone who works here is always extremely rude and acts like we are being an inconvenience to them by coming to a COFFEE shop and asking for COFFEE. Like oh my gosh, how dare your customers do such a thing.
EVERYTHING I HAVE ORDERED AND PURCHASED AT SCOOTERS HAS BEEN JUST GREAT !!!
Service: 5
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