Went inside, cashier didn't ask for the name for our order, our order came out separately and mixed the other orders, baristas didn't call loud enough to hear and didn't know what drinks were, they also made our cold brew wrong. Very bad experience.
OkayJames
Since coming here, I’ll occasionally get my order messed up or experience a barista who wasn’t particularly having a good day but these past few months have been terrible at this location. Not only are the workers extremely rude and unwelcoming but the quality of the drinks have also went down. Sunday I ordered a large blender no whip- it’s my usual and not a complicated order. The line was moving slower than normal which is not a big deal, but then I was rudely met by a gentlemen with glasses and a side part/bang (?) No greeting, he just handed me a straw and then five minutes later I was handed my blender with the content of the cup pouring out the sides. I asked for a napkin and got a rude look from the gentleman with the side part and the young black lady who was handing out my drink. I returned the next day for the same order and was once again met with the young black girl who was giving me dirty looks. She also gave me no greeting and then proceeded to make a comment to her fellow workers and then they all crowded around the window to look at me thinking they were slick. My drink was also once again filled to the brim to the point that it was spilling out the cup with chunks of ice and peanut butter unblended. Scooter’s check your employee’s snarky attitudes and terrible service.
Atmosphere: 1
Food: 1
Service: 1
Ohened Balewo
Amazing experience all around! Loved the attention to detail.
Jeremiah Conklin
I was treated very rudely. I interacted with 3 of the 5 staff members on duty and all 3 were lacking the most basic communication skills.
Atmosphere: 3
Food: 5
Service: 1
Delaney Johnson
This is the maple waffle sandwich I ordered, how could you look at this sandwich and think it’s okay to serve this to someone? Disgusting. Waste of my money and time. Will not be returning to this location.
Atmosphere: 1
Food: 1
Service: 1
Jennifer Treat
This is the third time this location has messed up my drink. I understand that sometimes not all the ice gets blended but when you find huge chunks of ice that is just uncalled for. Today however is the reason for the 1 star review, I ordered a large iced carmelicious with NO whip, whoever made my drink put whip on it and took it off before giving it to me. You can't do that, you screw up and you need to remake it. Some people can't have whip due to allergy. I will not be back to this location!!!
Jill Hart
Scooters is the best! They have a ton of selections to choose from and I love that their coffee is slightly on the sweeter side rather than bitter. They offer lattes, cold brews, red bull infusions, blenders, and various teas. Scooters also offers a few food items like egg bites, muffins, cake bites, etc.
Atmosphere: 5
Food: 5
Service: 5
Sonja Martin
Good place to grab a quick breakfast and coffee on the way out of town
Always a positive experience! Love everyone there.
Atmosphere: 5
Service: 5
Rob West
Awesome Coffee at a great price!
Service: 5
Jamie Coleman
I absolutely love the Capehart Scooter’s location! They can have a line to the street, but I’m in and out fast. Even with the Base traffic in the morning. I love that they have baristas grabbing orders and payments while the line grows, so my drink is alway waiting for me to grab and go. And it’s always correct! I love all the friendly baristas too! Never had a bad experience here. Thanks for always rockin’ it!
Atmosphere: 5
Food: 5
Service: 5
Roxie Boyce
Scooters, you can always count on consistent food quality and fast service.
Food: 5
Service: 5
M C
Truth be told- I got the new “lucky charm” drink and let me tell you, YUM! ! Also the Customer service topped it off and there’s not a long wait. Absolutely recommend this scooters!
Went inside, cashier didn't ask for the name for our order, our order came out separately and mixed the other orders, baristas didn't call loud enough to hear and didn't know what drinks were, they also made our cold brew wrong. Very bad experience.
Since coming here, I’ll occasionally get my order messed up or experience a barista who wasn’t particularly having a good day but these past few months have been terrible at this location. Not only are the workers extremely rude and unwelcoming but the quality of the drinks have also went down. Sunday I ordered a large blender no whip- it’s my usual and not a complicated order. The line was moving slower than normal which is not a big deal, but then I was rudely met by a gentlemen with glasses and a side part/bang (?) No greeting, he just handed me a straw and then five minutes later I was handed my blender with the content of the cup pouring out the sides. I asked for a napkin and got a rude look from the gentleman with the side part and the young black lady who was handing out my drink. I returned the next day for the same order and was once again met with the young black girl who was giving me dirty looks. She also gave me no greeting and then proceeded to make a comment to her fellow workers and then they all crowded around the window to look at me thinking they were slick. My drink was also once again filled to the brim to the point that it was spilling out the cup with chunks of ice and peanut butter unblended. Scooter’s check your employee’s snarky attitudes and terrible service.
Atmosphere: 1
Food: 1
Service: 1
Amazing experience all around! Loved the attention to detail.
I was treated very rudely. I interacted with 3 of the 5 staff members on duty and all 3 were lacking the most basic communication skills.
Atmosphere: 3
Food: 5
Service: 1
This is the maple waffle sandwich I ordered, how could you look at this sandwich and think it’s okay to serve this to someone? Disgusting. Waste of my money and time. Will not be returning to this location.
Atmosphere: 1
Food: 1
Service: 1
This is the third time this location has messed up my drink. I understand that sometimes not all the ice gets blended but when you find huge chunks of ice that is just uncalled for. Today however is the reason for the 1 star review, I ordered a large iced carmelicious with NO whip, whoever made my drink put whip on it and took it off before giving it to me. You can't do that, you screw up and you need to remake it. Some people can't have whip due to allergy. I will not be back to this location!!!
Scooters is the best! They have a ton of selections to choose from and I love that their coffee is slightly on the sweeter side rather than bitter. They offer lattes, cold brews, red bull infusions, blenders, and various teas. Scooters also offers a few food items like egg bites, muffins, cake bites, etc.
Atmosphere: 5
Food: 5
Service: 5
Good place to grab a quick breakfast and coffee on the way out of town
Atmosphere: 4
Food: 5
Service: 5
Great place
You can't order a cold coffee anymore.
Service: 1
Restaurantji Recommends
Always a positive experience! Love everyone there.
Atmosphere: 5
Service: 5
Awesome Coffee at a great price!
Service: 5
I absolutely love the Capehart Scooter’s location! They can have a line to the street, but I’m in and out fast. Even with the Base traffic in the morning. I love that they have baristas grabbing orders and payments while the line grows, so my drink is alway waiting for me to grab and go. And it’s always correct! I love all the friendly baristas too! Never had a bad experience here. Thanks for always rockin’ it!
Atmosphere: 5
Food: 5
Service: 5
Scooters, you can always count on consistent food quality and fast service.
Food: 5
Service: 5
Truth be told- I got the new “lucky charm” drink and let me tell you, YUM! ! Also the Customer service topped it off and there’s not a long wait. Absolutely recommend this scooters!
Atmosphere: 5
Food: 5
Service: 5
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