Worker argued with me on toasting my sandwich. Was rushing me out of the store. Tried to check me out before I could even order my second sandwich. Paid for a kids meal and got no drink or anything with it. Very bad customer service. Very bland sandwiches. Will not be returning.
Atmosphere: 2
Food: 2
Service: 1
Abby Donahue
Put in a mobile order and was given the completely wrong order. Was told to grab the only bag on the shelf, there was no receipt on the bag or confirmation of what it was until i opened it.
Atmosphere: 3
Food: 3
Service: 2
Marky B
It was nice to have someone take my order that was interested in having a casual conversation and didn't just glower at me.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Tuna
Linda Ortiz
Today I purchased a foot long steak sub extra steak,Italian bread .I also purchased a churro. Both the bread and churro were so hard, it was unedible. I called the store asked to speak to a manager, I was advised there was no manager and the person that answered stated they were the senior staff. I explained to him and asked if it could be returned, he acknowledged that they were training someone,and that was most likely why the food was hard as it may have been toasted too long . However he said he could not remake it or refund it did not receive a receipt either . He said what do you want me to do about it? than when I stated. I wanted it remaded , he stated it wasn't possible. He wasn't very polite. I'll be calling back to speak to the manager. I however believe if you aren't going to have a manager on duty, your lead should have the power to make things right. When it's a issue as such.
Food: 2
Service: 1
T Perovich (Ta)
Great Sandwich. Employees weren't the friendliest but they did their job well. Didn't have to wait, and the place was clean. Prices here went up some but that was to be expected with the rise in prices across the nation. I would definitely order from there again.
I rarely ever write bad reviews, but here it is. Went in today to get a sandwich. The guy making my sandwich was polite. No problems there. Once the sandwich was made he put it on the counter in front of a guy who was counting the drawer. (No idea why that couldn't be done in the office but whatever) this guy proceeds to rudely push My sandwich back to the other counter and leave me just standing there waiting to pay. Didn't say a word...just seemed annoyed that I would have to audacity to want to pay for my food. If he would have explained that he needed to count the drawer, I would have given him $15 and told him to keep the change. Instead, he waited until I got fed up with waiting and turned around and left without the food. Ridiculous. Their loss. Never coming here again.
Austin Blogz
Tried their food and it tasted amazing this store is a bravo to me
Alyssa Bendorf
Such a CRAPPY experience we order subway from there app last night and we have 2 blts and 2 pizza we had the delivered they had no cheese on them as order and as you see there was little to no bacon , we also ordered 2 pizza everything was cold and so badly I called the store the lady told me I’d have to call the manager in the morning for a full refund well I did call and she wants me to bring everything in after there sitting in our trash outside I’m not going throw trash for this I have the proof of it won’t even give me a full refund so I’m going here and next I’m calling corporate because the customer service was handled so poorly it’s crazy! DO NOT EAT AT THIS LOCATION
Atmosphere: 1
Food: 1
Service: 1
Skip Dawg
This place gets no stars for food! Rock hard bread, not enough meat when ordered double meat. On the plus side staff was friendly! That's all I got!
Atmosphere: 1
Service: 1
KLASSACT Woolfolk
We always have to wait in line at this location. The food preparers were not as friendly and welcoming as they should be, was training a young guy and he didn't keep the white paper they use to prepare your sandwich when he wrapped mine up in the subway labeled wrap paper! When we got home, my sandwich paper was completely drenched in mayo, vinegar and oil making it hard to eat on my lap without having to dirt up a plate!
Vegetarian options: With all the various toppings, you would be able to choose vegetarian options easily!
Dietary restrictions: I feel as though this restaurant could easily provide any dietary restrictions that someone may or may not need!
Parking: The parking is scarce because there are other businesses attached to this store front. They have at least 3 or 4 parking spots in front of their restaurant I think!
Kid-friendliness: Very roomy and spacious if you have a lot of kiddos!
Wheelchair accessibility: I do believe that there is a wheelchair accessible curb at the end of the curb!
We always have to wait in line at this location. The food preparers were not as friendly and welcoming as they should be, was training a young guy and he didn't keep the white paper they use to prepare your sandwich when he wrapped mine up in the subway labeled wrap paper! When we got home, my sandwich paper was completely drenched in mayo, vinegar and oil making it hard to eat on my lap without having to dirt up a plate!
Vegetarian options: With all the various toppings, you would be able to choose vegetarian options easily!
Dietary restrictions: I feel as though this restaurant could easily provide any dietary restrictions that someone may or may not need!
Parking: The parking is scarce because there are other businesses attached to this store front. They have at least 3 or 4 parking spots in front of their restaurant I think!
Kid-friendliness: Very roomy and spacious if you have a lot of kiddos!
Wheelchair accessibility: I do believe that there is a wheelchair accessible curb at the end of the curb!
I went in today with my little brother, he used the subway app an ordered our subs so it'd be ready when we got there. We were greeted by a employee. We had to ask about the cookies and waited for her to assemble the two dozen boxes, first she didn't even bother asking which cookies we wanted and she wasn't paying attention, we had to point out that these boxes are 12 cookies not the 6. Whoever assembled our sandwiches forgot a couple of things on our sandwiches.Don't use there app for this store location in twin creek. They don't pay attention.
Atmosphere: 3
Food: 2
Service: 2
Alexandria Pedro
What a joke , night time employees are kids just messing around. Food horrible customer service is at a 0 they laugh at you and say nothing can be done. Ordered off the app they did not give me the right kind of bread. They did not put mayo on my sandwich when I asked for extra. And they put all the cheese together on one side in a stack. WTH! When asked for the store managers name they say they can’t give that info out. The only thing that was good was the bag of chips, if I could give 0 I would!
Worker argued with me on toasting my sandwich. Was rushing me out of the store. Tried to check me out before I could even order my second sandwich. Paid for a kids meal and got no drink or anything with it. Very bad customer service. Very bland sandwiches. Will not be returning.
Atmosphere: 2
Food: 2
Service: 1
Put in a mobile order and was given
the completely wrong order. Was told to grab the only bag on the shelf, there was no receipt on the bag or confirmation of what it was until i opened it.
Atmosphere: 3
Food: 3
Service: 2
It was nice to have someone take my order that was interested in having a casual conversation and didn't just glower at me.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Tuna
Today I purchased a foot long steak sub extra steak,Italian bread .I also purchased a churro. Both the bread and churro were so hard, it was unedible. I called the store asked to speak to a manager, I was advised there was no manager and the person that answered stated they were the senior staff. I explained to him and asked if it could be returned, he acknowledged that they were training someone,and that was most likely why the food was hard as it may have been toasted too long . However he said he could not remake it or refund it did not receive a receipt either . He said what do you want me to do about it? than when I stated. I wanted it remaded , he stated it wasn't possible. He wasn't very polite. I'll be calling back to speak to the manager. I however believe if you aren't going to have a manager on duty, your lead should have the power to make things right. When it's a issue as such.
Food: 2
Service: 1
Great Sandwich. Employees weren't the friendliest but they did their job well. Didn't have to wait, and the place was clean. Prices here went up some but that was to be expected with the rise in prices across the nation. I would definitely order from there again.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coca-Cola, Doritos Cool Ranch, Sunchips Harvest Cheddar, Subway Club, Cold Cut Combo
I rarely ever write bad reviews, but here it is. Went in today to get a sandwich. The guy making my sandwich was polite. No problems there. Once the sandwich was made he put it on the counter in front of a guy who was counting the drawer. (No idea why that couldn't be done in the office but whatever) this guy proceeds to rudely push My sandwich back to the other counter and leave me just standing there waiting to pay. Didn't say a word...just seemed annoyed that I would have to audacity to want to pay for my food. If he would have explained that he needed to count the drawer, I would have given him $15 and told him to keep the change. Instead, he waited until I got fed up with waiting and turned around and left without the food. Ridiculous. Their loss. Never coming here again.
Tried their food and it tasted amazing this store is a bravo to me
Such a CRAPPY experience we order subway from there app last night and we have 2 blts and 2 pizza we had the delivered they had no cheese on them as order and as you see there was little to no bacon , we also ordered 2 pizza everything was cold and so badly I called the store the lady told me I’d have to call the manager in the morning for a full refund well I did call and she wants me to bring everything in after there sitting in our trash outside I’m not going throw trash for this I have the proof of it won’t even give me a full refund so I’m going here and next I’m calling corporate because the customer service was handled so poorly it’s crazy! DO NOT EAT AT THIS LOCATION
Atmosphere: 1
Food: 1
Service: 1
This place gets no stars for food! Rock hard bread, not enough meat when ordered double meat. On the plus side staff was friendly! That's all I got!
Atmosphere: 1
Service: 1
We always have to wait in line at this location. The food preparers were not as friendly and welcoming as they should be, was training a young guy and he didn't keep the white paper they use to prepare your sandwich when he wrapped mine up in the subway labeled wrap paper! When we got home, my sandwich paper was completely drenched in mayo, vinegar and oil making it hard to eat on my lap without having to dirt up a plate!
Vegetarian options: With all the various toppings, you would be able to choose vegetarian options easily!
Dietary restrictions: I feel as though this restaurant could easily provide any dietary restrictions that someone may or may not need!
Parking: The parking is scarce because there are other businesses attached to this store front. They have at least 3 or 4 parking spots in front of their restaurant I think!
Kid-friendliness: Very roomy and spacious if you have a lot of kiddos!
Wheelchair accessibility: I do believe that there is a wheelchair accessible curb at the end of the curb!
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Coca-Cola Classic, Doritos Nacho Cheese, Chocolate Chip Cookie, Subway Club, Cookies, Potato Chip
Restaurantji Recommends
We always have to wait in line at this location. The food preparers were not as friendly and welcoming as they should be, was training a young guy and he didn't keep the white paper they use to prepare your sandwich when he wrapped mine up in the subway labeled wrap paper! When we got home, my sandwich paper was completely drenched in mayo, vinegar and oil making it hard to eat on my lap without having to dirt up a plate!
Vegetarian options: With all the various toppings, you would be able to choose vegetarian options easily!
Dietary restrictions: I feel as though this restaurant could easily provide any dietary restrictions that someone may or may not need!
Parking: The parking is scarce because there are other businesses attached to this store front. They have at least 3 or 4 parking spots in front of their restaurant I think!
Kid-friendliness: Very roomy and spacious if you have a lot of kiddos!
Wheelchair accessibility: I do believe that there is a wheelchair accessible curb at the end of the curb!
Atmosphere: 4
Food: 5
Service: 3
Recommended dishes: Coca-Cola, Doritos Cool Ranch, Chocolate Chip Cookie, Subway Club, Cookies, Potato Chip
Love this subway. Or at least the food.
Vegetarian options: No
Dietary restrictions: Good
Parking: Good
Kid-friendliness: Good
Wheelchair accessibility: Good
Atmosphere: 3
Food: 5
Service: 3
I went in today with my little brother, he used the subway app an ordered our subs so it'd be ready when we got there. We were greeted by a employee. We had to ask about the cookies and waited for her to assemble the two dozen boxes, first she didn't even bother asking which cookies we wanted and she wasn't paying attention, we had to point out that these boxes are 12 cookies not the 6. Whoever assembled our sandwiches forgot a couple of things on our sandwiches.Don't use there app for this store location in twin creek. They don't pay attention.
Atmosphere: 3
Food: 2
Service: 2
What a joke , night time employees are kids just messing around. Food horrible customer service is at a 0 they laugh at you and say nothing can be done. Ordered off the app they did not give me the right kind of bread. They did not put mayo on my sandwich when I asked for extra. And they put all the cheese together on one side in a stack. WTH! When asked for the store managers name they say they can’t give that info out. The only thing that was good was the bag of chips, if I could give 0 I would!
Atmosphere: 1
Food: 1
Service: 1
Sub was
Atmosphere: 4
Food: 5
Service: 5
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