The services was very good. The lady was new and she made mistakes but the big part was that she took accountability. I waited about 30 mins for my food but these days no one apologizes or take accountability. she did! That’s what makes it great service. The food was also very fresh. Great job with that hire!
Atmosphere: 5
Food: 5
Service: 5
James Lathrop
Gave us the wrong order. No refund. Left on hold.
Atmosphere: 1
Food: 1
Service: 1
Kai
i have had trouble with this store multiple times. i ordered from this store more than 10 times and every time i was either missing food from my order or it was cold. the food was so cold the fridge could warm it up. this will be the last time ordering from here.
Food: 1
Service: 2
Josefa Waltmann
First time trying Wingstop and I am not for sure if we will have it again. We ordered a 10pc meal, sandwich meal, and a lrg voodoo fry and large corn bites. We waited 43 minutes for the food, which I understand in the food industry IF BUSY AND IF FRESH. Although… we did not receive the corn bites and the food was not even warm :( we were also the only people in the place. I only gave a 3rd star because they did give a bunch of ranch when asked for extra. And they delivered.
Atmosphere: 4
Food: 3
Service: 4
cruc ness
Employee looked me in the eye and lied 3 times saying the 70 cent boneless wing deal was only valid for a single wing. Not a single order, 1 boneless wing. I wouldve preferred if she just told us to leave
Atmosphere: 1
Food: 5
Service: 1
Melanie Hernandez
The workers would only talk to each other , ignore customers , the worker said 3 names each very softly they wouldn’t speak up and just threw the bags on the counter. Left the bags there for 10 minutes until someone else came to read the names with attitude. After getting my food I noticed the basket of fried was all burnt . All the fries burned hard . smh
Atmosphere: 1
Food: 1
Service: 1
Jeffrey Arthur 3
They let someone pick up my order without any verification and kept me on hold until I gave up after 30 minutes
Atmosphere: 1
Food: 3
Service: 1
Michael Labenz
First time ever getting a cockroach in my order of fries. Absolutely vile. Don't come to this location
Atmosphere: 1
Food: 1
Service: 3
Holly M.
Absolutely fantastic experience at the Wingstop in Bellevue! The food was fresh, hot, and flavorful, but what really made our visit stand out was the exceptional service from Gracie. She went above and beyond to make sure we were taken care of, from her welcoming attitude to her attention to detail. It’s not every day you come across someone who truly makes you feel valued as a customer. Because of Gracie, we’ll definitely be back. Wingstop, you’ve got a star on your team, don’t let her go!
Atmosphere: 5
Food: 5
Service: 5
Margarette Rue
My first time there, dine in order was taken swiftly but waited 20 + minutes for our meal while many to go orders were made first . Food was ok , pop machine had no ice and the restroom and atmosphere were dirty . .
i tried calling for a pickup through the phone and no answer i called 5 times and still got left on hold and i walk in and call again and the employee just ignores the call and puts the phone right on hold. terrible customer service and care
Atmosphere: 1
Food: 5
Service: 1
Jessica R
I’m going to quit going to this location. This is the third time I’ve ordered and they either forgot an item or gave me the wrong order. It’s absolutely ridiculous.
NUÑEZ M
No ice, flat old soda
Food was rushed, chicken not cooked well on inside and hot on outside, same with fries, dark brown nearly burnt
Wyatt Benally
Always love Wingstop ,I tried other places...even Hooters..😆..but I like this one better..🤟..
Matthew Baker
Terrible place. Terrible customer service. Terrible crew members. Food was cold within five minutes. Not a well trained crew at all.
The services was very good. The lady was new and she made mistakes but the big part was that she took accountability. I waited about 30 mins for my food but these days no one apologizes or take accountability. she did! That’s what makes it great service. The food was also very fresh. Great job with that hire!
Atmosphere: 5
Food: 5
Service: 5
Gave us the wrong order. No refund. Left on hold.
Atmosphere: 1
Food: 1
Service: 1
i have had trouble with this store multiple times. i ordered from this store more than 10 times and every time i was either missing food from my order or it was cold. the food was so cold the fridge could warm it up. this will be the last time ordering from here.
Food: 1
Service: 2
First time trying Wingstop and I am not for sure if we will have it again. We ordered a 10pc meal, sandwich meal, and a lrg voodoo fry and large corn bites. We waited 43 minutes for the food, which I understand in the food industry IF BUSY AND IF FRESH. Although… we did not receive the corn bites and the food was not even warm :( we were also the only people in the place. I only gave a 3rd star because they did give a bunch of ranch when asked for extra. And they delivered.
Atmosphere: 4
Food: 3
Service: 4
Employee looked me in the eye and lied 3 times saying the 70 cent boneless wing deal was only valid for a single wing. Not a single order, 1 boneless wing. I wouldve preferred if she just told us to leave
Atmosphere: 1
Food: 5
Service: 1
The workers would only talk to each other , ignore customers , the worker said 3 names each very softly they wouldn’t speak up and just threw the bags on the counter. Left the bags there for 10 minutes until someone else came to read the names with attitude. After getting my food I noticed the basket of fried was all burnt . All the fries burned hard . smh
Atmosphere: 1
Food: 1
Service: 1
They let someone pick up my order without any verification and kept me on hold until I gave up after 30 minutes
Atmosphere: 1
Food: 3
Service: 1
First time ever getting a cockroach in my order of fries. Absolutely vile. Don't come to this location
Atmosphere: 1
Food: 1
Service: 3
Absolutely fantastic experience at the Wingstop in Bellevue! The food was fresh, hot, and flavorful, but what really made our visit stand out was the exceptional service from Gracie. She went above and beyond to make sure we were taken care of, from her welcoming attitude to her attention to detail. It’s not every day you come across someone who truly makes you feel valued as a customer. Because of Gracie, we’ll definitely be back. Wingstop, you’ve got a star on your team, don’t let her go!
Atmosphere: 5
Food: 5
Service: 5
My first time there, dine in order was taken swiftly but waited 20 + minutes for our meal while many to go orders were made first . Food was ok , pop machine had no ice and the restroom and atmosphere were dirty . .
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
i tried calling for a pickup through the phone and no answer i called 5 times and still got left on hold and i walk in and call again and the employee just ignores the call and puts the phone right on hold. terrible customer service and care
Atmosphere: 1
Food: 5
Service: 1
I’m going to quit going to this location. This is the third time I’ve ordered and they either forgot an item or gave me the wrong order. It’s absolutely ridiculous.
No ice, flat old soda
Food was rushed, chicken not cooked well on inside and hot on outside, same with fries, dark brown nearly burnt
Always love Wingstop ,I tried other places...even Hooters..😆..but I like this one better..🤟..
Terrible place. Terrible customer service. Terrible crew members. Food was cold within five minutes. Not a well trained crew at all.
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