Food was late but not bad. The servise was teriable I waited 10 minutes untill I was talked to
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Triple Chocolate Brownie
Matt Collins
Love the stuffed crust pizza.
Atmosphere: 4
Food: 4
Service: 4
Anil Bhalla
Stopped here for a bite before heading to the sandhill area. This Pizza Hut the quality of food, and ingredients used were so substandard that Pizza Hut mgmt needs to take a hard look to take appropriate action. The pizza served was half cooked and when complaint was not much help. We felt that the oven was not working. The place in general and kitchen was not very clean.
Atmosphere: 2
Food: 2
Service: 3
Bri Russell
If I could leave 0 stars I would. Made an online order had a confirmation code and prof of charge.. they never made our order and continued to tell us they had no idea what we were taking about. They finally stopped they sass... and said they'd make our order we had to wait over an hour for the carry out pizza. We asked if we could deliver now and they said we don't have time too. So ya... pretty crappy. Want a good pizza go someplace else cuz you won't be happy here.
Atmosphere: 1
Food: 1
Service: 1
Doug Welton
Not like last time was there disappointed in all ways
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Breadsticks
Darin
We stop here every year on our way back to Lincoln from Fort Robinson vacation. Great food and service always!
Atmosphere: 5
Food: 5
Service: 5
Rhiley Bamber
Well i wouldn't know how the food was because we never even got to order. Walked in after driving all day. Had to wave someone over to ask for a menu. Kid was shocked we wanted to dine in but handed us 2 menus and pointed to the table said someone would come over. 3 people working there. No one else in the restaurant and we sat there for 15 minutes watching them talk, sing and laugh. No one ever came. No water, no acknowledging we were even there. One guy listening to loud music building pizzas watched as we got up and left afyer4 waiting over 20 minutes. I guess this Pizza Hut is doing great as letting money walk out the door is no big deal. Very disappointed and still hungry.
Atmosphere: 1
Food: 1
Service: 1
Christine Hilburn
What is going on at PH in Broken Bow NE? Dirty tables. Dirty employees. Phone ringing, no one answering. The employee selling pizzas in parking lot was dirty & had a cigarette tucked behind his ear. 2 younger girls outside with him, who I am guessing are off duty employees since they had no PH logos on. Both girls however went behind the counter to wait on people & refill their own drinks. Both girls were dressed inappropriate to be behind counter. Our waiter was a very sweet kid but he needs more training. He has always been polite when I have been there. However did not handle an upset customer that said no one was answering phones. He was actually rude to her. He did comeback & check on our table often but as we finished up I noticed he was outside at his car. I had to ask another employee for a box & bill. Just before we left a couple cam in and sat themselves. The female went behind counter and got drinks. Another off duty employee I guess. Then as another table was getting up to leave she said oh I can check you out and did so. Only saving grace to this experience is that the food was good.
Atmosphere: 1
Food: 4
Service: 3
Recommended dishes: Cheese Sticks
Tracey Blake
If you like cardboard pizza crust w flavorless white sauce & minimal toppings this is the pizza ? parlor for you. Worse pizza I've ever eaten sadly.
Ordered a New Yorker and personal pan pizza and went to pick up after 15 minutes and when we got their was told they were out of sauces, all crusts, so couldn’t not only give us side sauces but my personal pan was dry with hardly any sauce, didn’t get pan crust because they said they were out! Unacceptable and when asked why they didn’t call us back they said they were getting ready to call . After we left we had run into someone who placed an order earlier in the day and they said they had same thing happen only they called them 20 minutes later! Last time we ordered the pizza dough was still raw in places! We will no longer eat at the Broken Bow Nebraska Pizza Hut again we will be taking our business to the gas stations who have better quality, service and cares about the customer! We will also be talking to other people around town letting them know about the Pizza Hut standards and quality! We are loosing businesses here and this is frustrating and sad! If this store closes really it’s for the better no one I’ve talked to has anything good to say about it anymore. Good luck Pizza Hut staying in business sooner or later your employees not caring will result in customers leaving!
Atmosphere: 2
Food: 1
Service: 1
Amy Tharp
Kid-friendliness: Great place for kid's birthday parties!
The young man that waited on me is so helpful and nice. Always courteous
Atmosphere: 4
Food: 5
Service: 4
Dyll Matty
Staff is extremely rude gave me and my 7 year old niece dirty looks the entire time we where there to pick up dinner they did not make the right pizza that she had ordered also had non staff in kitchen making
Food was late but not bad. The servise was teriable I waited 10 minutes untill I was talked to
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Triple Chocolate Brownie
Love the stuffed crust pizza.
Atmosphere: 4
Food: 4
Service: 4
Stopped here for a bite before heading to the sandhill area. This Pizza Hut the quality of food, and ingredients used were so substandard that Pizza Hut mgmt needs to take a hard look to take appropriate action. The pizza served was half cooked and when complaint was not much help. We felt that the oven was not working. The place in general and kitchen was not very clean.
Atmosphere: 2
Food: 2
Service: 3
If I could leave 0 stars I would. Made an online order had a confirmation code and prof of charge.. they never made our order and continued to tell us they had no idea what we were taking about. They finally stopped they sass... and said they'd make our order we had to wait over an hour for the carry out pizza. We asked if we could deliver now and they said we don't have time too. So ya... pretty crappy. Want a good pizza go someplace else cuz you won't be happy here.
Atmosphere: 1
Food: 1
Service: 1
Not like last time was there disappointed in all ways
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Breadsticks
We stop here every year on our way back to Lincoln from Fort Robinson vacation. Great food and service always!
Atmosphere: 5
Food: 5
Service: 5
Well i wouldn't know how the food was because we never even got to order. Walked in after driving all day. Had to wave someone over to ask for a menu. Kid was shocked we wanted to dine in but handed us 2 menus and pointed to the table said someone would come over. 3 people working there. No one else in the restaurant and we sat there for 15 minutes watching them talk, sing and laugh. No one ever came. No water, no acknowledging we were even there. One guy listening to loud music building pizzas watched as we got up and left afyer4 waiting over 20 minutes.
I guess this Pizza Hut is doing great as letting money walk out the door is no big deal.
Very disappointed and still hungry.
Atmosphere: 1
Food: 1
Service: 1
What is going on at PH in Broken Bow NE? Dirty tables. Dirty employees. Phone ringing, no one answering. The employee selling pizzas in parking lot was dirty & had a cigarette tucked behind his ear. 2 younger girls outside with him, who I am guessing are off duty employees since they had no PH logos on. Both girls however went behind the counter to wait on people & refill their own drinks. Both girls were dressed inappropriate to be behind counter. Our waiter was a very sweet kid but he needs more training. He has always been polite when I have been there. However did not handle an upset customer that said no one was answering phones. He was actually rude to her. He did comeback & check on our table often but as we finished up I noticed he was outside at his car. I had to ask another employee for a box & bill. Just before we left a couple cam in and sat themselves. The female went behind counter and got drinks. Another off duty employee I guess. Then as another table was getting up to leave she said oh I can check you out and did so. Only saving grace to this experience is that the food was good.
Atmosphere: 1
Food: 4
Service: 3
Recommended dishes: Cheese Sticks
If you like cardboard pizza crust w flavorless white sauce & minimal toppings this is the pizza ? parlor for you. Worse pizza I've ever eaten sadly.
Atmosphere: 3
Food: 1
Service: 3
Great pizza
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The food was the best
Vegetarian options: Good
Dietary restrictions: Pineapple
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Triple Chocolate Brownie, 3 Meat Pizza, Slice of Pizza, Breadsticks
Ordered a New Yorker and personal pan pizza and went to pick up after 15 minutes and when we got their was told they were out of sauces, all crusts, so couldn’t not only give us side sauces but my personal pan was dry with hardly any sauce, didn’t get pan crust because they said they were out! Unacceptable and when asked why they didn’t call us back they said they were getting ready to call . After we left we had run into someone who placed an order earlier in the day and they said they had same thing happen only they called them 20 minutes later! Last time we ordered the pizza dough was still raw in places! We will no longer eat at the Broken Bow Nebraska Pizza Hut again we will be taking our business to the gas stations who have better quality, service and cares about the customer! We will also be talking to other people around town letting them know about the Pizza Hut standards and quality! We are loosing businesses here and this is frustrating and sad! If this store closes really it’s for the better no one I’ve talked to has anything good to say about it anymore. Good luck Pizza Hut staying in business sooner or later your employees not caring will result in customers leaving!
Atmosphere: 2
Food: 1
Service: 1
Kid-friendliness: Great place for kid's birthday parties!
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: 3 Meat Pizza, Oven-Baked Chicken Alfredo Pasta, Breaded Boneless Wings
The young man that waited on me is so helpful and nice. Always courteous
Atmosphere: 4
Food: 5
Service: 4
Staff is extremely rude gave me and my 7 year old niece dirty looks the entire time we where there to pick up dinner they did not make the right pizza that she had ordered also had non staff in kitchen making
Atmosphere: 1
Food: 1
Service: 1
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