Firehouse Subs Benchmark

Great food. A little on the higher price side but very filling.

Atmosphere: 5

Food: 5

Service: 5

This picture on the wall depicts two firefighters battling a car fire with no SCBA, nomex hood, or coat like a car fire isn't extremely dangerous and incredibly toxic even after the fire is out. At least they are honest with how unsafe and complacent this fire department operates.
The food was good but not $20 good. That price is absolutely ridiculous just for a sandwich, chips and small drink. The cashier sounded like she could care less about my order and just wanted to go home. The restaurant was clean if you didn't look under the table. The atmosphere was smokey.

Atmosphere: 2

Food: 5

Service: 2

Ate here today, and had an amazing experience. My mom is gluten free and they did have a gluten free bread option which she loved. The manager (?) Was very friendly and willing to accommodate her and I in any way. The new employees and management are doing great!

Atmosphere: 5

Food: 5

Service: 5

Always a good sandwich and a cheerful greeting.

Great service!

Atmosphere: 5

Food: 5

Service: 5

We went into the store, ordered to-go, stayed in the restaurant waiting for our food. Our food was finished and they never mentioned that it was done. Instead they put it on the shelf of online orders. I understand they were short staffed while training new staff, I would have appreciated the common courtesy of letting us know our order was ready.

Super delicious place to eat. Outstanding quality of food and the staff were very kind and helpful.

Atmosphere: 5

Food: 5

Service: 5

Great service, quality food & decent portions for the price. Amazing hot sauce bar. Worth the wait to have a fresh made sandwich.

Atmosphere: 4

Food: 4

Service: 5

Closed on a Saturday at 4:30 in the afternoon? Handwritten sign says open until 7pm due to staff shortage. Doors were locked. This seems to be their theme.

Manager was very rude. They had a large order (17 sandwiches) and said it would be 15-20 minutes before they could take our order. Not a big deal, we were in no hurry. Other people woulld walk in and they would tell them the same thing. Most would walk out. After 20 minutes the manager got very rude and told us it was now going to be at least 30 minutes that they still had 17 sandwiches to make and that he was tired of repeating himself. The sign on the door said they were short handed even though they had 5 people working and 3 of them standing there watching him make sandwiches. Again, we were willing to wait and never said a word. After he snapped at everyone and said he was tired of repeating himself, we walked out. That was uncalled for and very unprofessional. You have to let people know that are walking it there is going to be a lengthy wait. No one that decided to wait was being impatient or rude. If he was overwhelmed with an order of 17 sandwiches, he may need to look for other employment.

Atmosphere: 1

Food: 1

Service: 1

Been to this location twice in the last several weeks and they’re never open on time.

Atmosphere: 2

Food: 5

Service: 1

I went yesterday at 11am..I have a short lunch brake...there was a note on the door saying they would not be open until 12..very disappointed

I don’t understand why 8 out of every 10 times my husband and I come to the Kearney Firehouse Subs it is closed during open hours. This place is ran by teenagers and it shows, there is absolutely no management. Why is a normal chain restaurant not reliably open during their listed hours? Today it was 8:45 pm and teenage employees were sitting inside chilling with the door locked and sign off.

Do better please, I really love meatball subs lol.

Atmosphere: 2

Food: 5

Service: 1

Recommended dishes: Meatball Sandwich

Ordered no tomatoes got extra, is this some kind of joke ... not be needy but some people are allergic to things like tomatoes had to throw my sub out

Was so excited to try this and do not recommend. Absolutely Expensive for the amount of food you get. It might of been OK if the food tasted good but it did not. I trashed 1/2 of my sandwich cause I just couldn't. So disappointed.

Atmosphere: 2

Food: 1

Service: 1