McDonald's
5605 1st Ave, Kearney
(308) 236-2111
Recent Reviews
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GET ENGLISH SPEAKING STAFF!!! Can't understand a damn word you people say! I had to say what like 4 or 5 times before I could make out what was being said!
Atmosphere: 1
Food: 1
Service: 1
Every time I come to this McDonald's I get my good cold like its been sitting there awhile I used to work fast food I know how food is supposed to come out the drive thru window I dont think ill be coming back to this McDonald's anymore and urge a supervisor or manager to train there employees to do better thank you but no thank you.
Atmosphere: 2
Food: 2
Service: 3
My Grandkids had to have McDonald's lol, I have not eaten at or from this location in 10 years. An individual from behind the counter attempted an altercation with me over a shake. My point is these guys have picked it up and redeemed themselves. Not only is it updated but the staff were awesome, friendly and were interactive with multiple families with children in the dining area. It was fun and inviting. Thanks for the great experience. I personally needed it here at your location.
Atmosphere: 5
Food: 5
Service: 5
As good as Mcds can be ha
Atmosphere: 5
Food: 5
Service: 5
Ordered food that looked so messy and ridiculous. My drink was not diet as asked. I'm a diabetic, sugary drinks are not ok. Do better.
Food: 1
Service: 1
Decent food. Long wait time
The morning manager Marisol spoke to me. I asked why my order said it was complete and ready for pick up 6 minutes ago. She said “I clicked completed but I am waiting for the food.” Said it was finished at 10:36. When it wasn’t ready until 10:47. Because it took more time after we spoke.
Atmosphere: 1
Food: 3
Service: 1
The staff needs to be more helpful and attentive to customers that come in the building. One the ice makers needs to be repaired and same goes for the Ketchup dispensers. They need check if Napkins need to be filled. The food was good.
Atmosphere: 2
Food: 4
Service: 2
Forgot some of our order. Covered my big Mac in sauce. Dad's food looked like it was smashed. They were laughing and cussing behind the counter. Definitely need some more responsible people here.
Atmosphere: 2
Food: 1
This restaurant was dirty, counter space near the soda machine had trash all over it, and ketchup was dried and caked on the dispensers. Our order took approximately 20 minutes from start to finish; which I'm sure, is nowhere near the Speedy Service that Ray Kroc had in mind when he started franchising his stores.
Then to top it off, we ordered two McRibs with extra pickles. When we recieved them, we took a bite and to our surprise, there were no pickles on them. We then went to the counter and asked, only to find out the restaurant was out of pickles all together. This in my opinion is unsatisfactory, especially given that basically every McDonald's sandwich contains pickles. Now, I'm not sure why they ran out; it may becasue of their new promotion for the Grinch, which is pickled themed, and requires additional pickles on every sandwich. But that's still no excuse. Management should have recognized that there would be a greater demand for pickles and ordered additional for the promotion, or adjusted their restock point. Either way, there were plenty of angry and unhappy customers.
And oh by the way, there is a 2nd restaurant approximately 4 miles away that the manager could have reached out to, to borrow a bucket or two of pickles. Or, they could have put a sign up at each point of purchase, notifying customers that they were out of pickles; had I known, I would have gone elsewhere and actually enjoyed my meal.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Went to the McDonald's in Kearney by Walmart. No Grinch meal available which I understand with a new special so we ordered 2 McRibs with extra pickles. First had to find a number tent, the condiment area was a mess with no catchup. Had to go ask for packets. Meal was slow getting to us and no pickles! Went to the manager who said she just was told they were out. You are kidding me! Should have known you were low and gone across the street to Walmart to get more before the lunch rush started. I don't believe she just found out. I also heard them tell someone they were out of table numbers. Really? A horrible experience.
Atmosphere: 1
Food: 1
Service: 1
The worker at this place need to be trained . Worker have attitude restaurant is dirty I saw a lady was yelling at guy case he was refilling his drink She is lucky that was not me 🤬
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheeseburger
Drive thru very slow
Food: 3
Service: 2
It's McDonald's; but with this one, the workers there are super friendly, always a hello!!! And how are you doing? Such a friendly atmosphere and the food, welp, your not missing out on the same thing 5 years ago just bigger prices now that prices have gone up.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Chicken Mcnuggets, Quarter Pounder Hamburger, Dr Pepper, World Famous Fries
slowest service and worst attitude of any fast food place in existence!!
Atmosphere: 1
Food: 3
Service: 1
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