Starbucks, south of Grand Island NE on Hwy 281. This young lady was THE SWEETEST, most politte young lady, I've seen in a VERY long time. AMAZING WORK!! My German Shepherd, Meister, agrees!! ❤️
Atmosphere: 5
Food: 5
Service: 5
Christina Livingston
Service was horrible, staff needed a shot of espresso and a better attitude
Atmosphere: 1
Food: 5
Service: 1
Zenith Eats
Went in for my mango dragon fruit like always, and was greeted with some of the best customer service I've seen in a while. The lady named Lilly was friendly and full of smiles. The other lady, Faith, was very kind as well. I definitely suggest coming to this starbucks!
Atmosphere: 5
Food: 5
Service: 5
Kira Athen
When you walk into the store and employees by the name of Ashley and Morgan are yelling at the other employees, it is absolutely heartbreaking and disgusting. I’ve had terrible customer service with employees named Noah and Maddy as well. One time I had an issue with my drink and told Maddy it wasn’t made right. She just told me”sorry” and walked away. I’ll take my business elsewhere since this is how this store operates. Very very rude people and I don’t want to waste anymore money on a drink I have to throw away. I’ll go to the south store.
Atmosphere: 1
Food: 2
Service: 1
Monte Montgomery
The order was wrong white chocolate peppermint mocha, not white chocolate mocha and an extra shot of chocolate, rude awakening 5 miles down the road .👎
Atmosphere: 5
Service: 5
Jason Garner
Great stuff and service.
Atmosphere: 5
Food: 5
Service: 5
Joseph Hopkins
I can make the same drinks for about $1 all I'm paying for is the convenience and name. Seriously overpriced won't recommend it anymore.
Atmosphere: 5
Food: 5
Service: 5
Jane Ray
I am visiting Kearney and went inside for my drink; ordered after a few minutes wait while they stocked/prepared food. I was not greeted, waited and waited and waited and waited and waited, my ride came in 15 minutes later to check on me and the girl said we are backed up. Left without my drink and a lose of $7.51.
Service: 1
Rachel Finnell
They used to be good, efficient, and nice to customers. There are a couple that are pleasant and give a good customer experience, but the others are horrible! I live closer to this store but I'm happy to drive to the south store everyday.
Atmosphere: 2
Food: 3
Service: 1
Diana Gentry
Felt very rushed gave me anxiety won’t be coming back felt like I wasn’t heard and wasn’t listened to
The service is always bad because they don't make your drink properly as you ask them to. I have a criminality of how to take care of that.
Atmosphere: 1
Food: 1
Service: 1
Jasmin Martinez
BAD SERVICE! So disappointed The barista was very rude maybe because I went 15 mins before closing she didn’t even greet me she didn’t even tell us r drink r ready and just placed them on the counter I was only person inside the store then I tried to get her attention and asks may I get a cup with ice please and she just rolled her eyes and I told her my first time being here and this is how I get treated and didn’t say a word to me
T “The” singer
My breakfast sandwich was delicious as was my coffee. My daughter and niece loved their drinks as well. The employees were kind and quick.This is a great Starbucks.
Turn down the music!!!When your staff can’t hear to get an order correct the music is too loud.A hot mocha and hot white chocolate mocha do not equal two matcha Frappuccino’s.
Atmosphere: 1
Service: 2
John Smith
They were out of the correct cups and took 23 minutes for a simple order.
Starbucks, south of Grand Island NE on Hwy 281. This young lady was THE SWEETEST, most politte young lady, I've seen in a VERY long time. AMAZING WORK!! My German Shepherd, Meister, agrees!! ❤️
Atmosphere: 5
Food: 5
Service: 5
Service was horrible, staff needed a shot of espresso and a better attitude
Atmosphere: 1
Food: 5
Service: 1
Went in for my mango dragon fruit like always, and was greeted with some of the best customer service I've seen in a while. The lady named Lilly was friendly and full of smiles. The other lady, Faith, was very kind as well. I definitely suggest coming to this starbucks!
Atmosphere: 5
Food: 5
Service: 5
When you walk into the store and employees by the name of Ashley and Morgan are yelling at the other employees, it is absolutely heartbreaking and disgusting. I’ve had terrible customer service with employees named Noah and Maddy as well. One time I had an issue with my drink and told Maddy it wasn’t made right. She just told me”sorry” and walked away. I’ll take my business elsewhere since this is how this store operates. Very very rude people and I don’t want to waste anymore money on a drink I have to throw away. I’ll go to the south store.
Atmosphere: 1
Food: 2
Service: 1
The order was wrong white chocolate peppermint mocha, not white chocolate mocha and an extra shot of chocolate, rude awakening 5 miles down the road .👎
Atmosphere: 5
Service: 5
Great stuff and service.
Atmosphere: 5
Food: 5
Service: 5
I can make the same drinks for about $1 all I'm paying for is the convenience and name. Seriously overpriced won't recommend it anymore.
Atmosphere: 5
Food: 5
Service: 5
I am visiting Kearney and went inside for my drink; ordered after a few minutes wait while they stocked/prepared food. I was not
greeted, waited and waited and waited and waited and waited, my ride came in 15 minutes later to check on me and the girl said we are backed up. Left without my drink and a lose of $7.51.
Service: 1
They used to be good, efficient, and nice to customers. There are a couple that are pleasant and give a good customer experience, but the others are horrible! I live closer to this store but I'm happy to drive to the south store everyday.
Atmosphere: 2
Food: 3
Service: 1
Felt very rushed gave me anxiety won’t be coming back felt like I wasn’t heard and wasn’t listened to
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
The service is always bad because they don't make your drink properly as you ask them to. I have a criminality of how to take care of that.
Atmosphere: 1
Food: 1
Service: 1
BAD SERVICE! So disappointed The barista was very rude maybe because I went 15 mins before closing she didn’t even greet me she didn’t even tell us r drink r ready and just placed them on the counter I was only person inside the store then I tried to get her attention and asks may I get a cup with ice please and she just rolled her eyes and I told her my first time being here and this is how I get treated and didn’t say a word to me
My breakfast sandwich was delicious as was my coffee. My daughter and niece loved their drinks as well. The employees were kind and quick.This is a great Starbucks.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sausage Cheddar & Egg Sandwich
Turn down the music!!!When your staff can’t hear to get an order correct the music is too loud.A hot mocha and hot white chocolate mocha do not equal two matcha Frappuccino’s.
Atmosphere: 1
Service: 2
They were out of the correct cups and took 23 minutes for a simple order.
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