I found a bug in my sandwich! The manager was completely unpleasant. She was rude and unprofessional.
Bm Wise
Dave your time. The manager Erica sneezed without covering her mouth as she WAS FIXING my sandwich. When I asked for a new sandwich she rolled her and proceeded with attitude.
Atmosphere: 1
Food: 1
Service: 1
B Wise
Never eat here. The service is poor. The manager Erica was caught picking her nose behind the counter. The teenager doing my sandwich had no gloves on. When I told the manager she acted like I was inconveniencing her. Save your time and money.
Atmosphere: 1
Food: 1
Service: 1
william vogel
if u guys don't have bread 35 minutes b4 close.... apparently u all making TOO much money! lol smh
Franklin Phillips
Wow everyone is right about the wait oh my goodness. I have never had to wait this long for one sandwich. I don’t bash often, but management needs to step up their game.
Atmosphere: 5
Food: 5
Service: 1
JT Oltman
Sandwich was good, but made incorrectly. Service was very slow, 20 to 30 minute wait for Sandwiches.
Atmosphere: 3
Food: 4
Service: 2
Soccer Highlights
Best Service ever!
Rachel Blaine
Small dining space but the food and service are consistently good.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Chocolate Chip Cookie
Eamon Zayed
Always a reliable sandwich. Sometimes service isn’t great but THIS LOCATION, the service is fantastic. Seem genuinely happy to make you a sandwich.
the GM is great. knows my name everytime i come in shes and the staff are very pleasant. love the food always fresh
Atmosphere: 5
Food: 5
Service: 5
Kevin Wagner
WORKER DONT LISTEN I ORDER 1 LARGE CHICKEN BACON RANCH NO LETTICE AND ONE WITHLETTICE. WHAT THE DO LETTICE ON BOTH.JERSEY MIKES AT THIS PLACE HAS KIDS NOT ADULTS.KRIS WAS ON THE ORDER.BY THE WAY KEVIN MY FIANCE WAS THE ONE WHO WANTED TO COME AS THEY GOT JERSEY MIKE ON THE EAST COAST in NJKIDS NEED TO KNOW HOW TO LISTEN.THEY DONT 3 DIFFERENT PEOPLE WORKERX 2 GIRLS AND A BOY.WAKE UP PEOPLE PENDEMIC OVER TIME FOR WORK NOT DATING AND PLAYING BEHIND THE COUNTERS.Kevin and Kristin'sI gave a TIPBUT YOU KIDS NEED TO LISTENAND BEFORE I LEFT U CHECKED BOTH SUPER SUBS AND SAID YUP NO LETTICE .HOW EVER ON ONE BAG U WROTE LITE LETTICE.THAT WHY I ASKED U TO CK BOTH Sandwiches.This place here is run by kidsJERSEY MIKES IN NEW JERSEY ISNT.AND BEEN IN BUSINESS SINCE 1956YOU KIDS NEED TO TAKE A ROUND TURN ON YOUR WORK.IF ID BEEN THE BOSS THERE 3 INDIVIDUALS WOULD BE UNDERINSTRUCTION ON LISTENING TO THE CUSTOMER NOT EACH OTHERS WEEKEND EVOLUTIONS.WAKE UP KIDS THIS IS THE REAL WORLD.PENDEMIC OVER WITH.KEVIN N KRIS
Atmosphere: 2
Food: 1
Service: 1
Lauren Paul
Food was good, but the customer service was abysmal. My husband and I went because Jersey Mike’s is one of the few spots I can snag a gluten free sub. It was busy when we went, but that’s the name of the game with a fast-paced sandwich shop. The woman taking orders was horrifically rude to me when I asked for my sub on a gluten free bun. It felt as though she was trying to persuade me to get a non-GF sandwich for her convenience. As a barista, I was appalled by her attitude. Guests are not an inconvenience in your service job—they are the job. A dietary modification is nothing to snap at your guest over, even when it’s busy.Granted, maybe I would have snapped too if I had the absolutely clueless woman working the condiment area. My husband’s sandwich was completely soaked in olive oil. Never in my time going to Jersey Mike’s have I seen someone pour that much olive oil and vinegar onto a sub when you get it Mike’s way. Meanwhile, when my husband ordered onions on his sub, he did get them. But only 3 small rings for the whole sandwich.That sandwich line was the opposite of a well-oiled machine. Perhaps it’s like a 1998 Pontiac Sunfire with 200k miles that’s never gotten an oil change. Regardless: food was alright, store was nice and clean. 2/5 stars.
Dietary restrictions: Despite the order taker’s terrible customer service skills, she did follow proper protocol when it came to making my sub gluten free. Props where props are due.
Atmosphere: 4
Food: 4
Service: 1
Matthew McPherson
Food's great, it's a typical fast-casual sandwich restaurant, so I don't think the atmosphere matters necessarily. That being said, the service here is garbo, I don't know if they're understaffed or if the staff there is too 'easy going' and doesn't fulfill orders in a timely manner. I am a regular here and the 10 times I've been here in the last 3 months, at best, 3 of those experiences have been satisfactory. The times quoted in your app are generally off by about 30 min, the guy in front of me had to wait 1hr, 20 min to get his food. I don't know what, but something needs to change at this location.
Atmosphere: 5
Food: 5
Service: 1
Daydreanne Loftis
Excellent subs - super filling and the ingredients are fresh! I got the giant sub which fed me for 3 days! Plus a cookie and a brownie. Really good sandwiches ?
I found a bug in my sandwich! The manager was completely unpleasant. She was rude and unprofessional.
Dave your time. The manager Erica sneezed without covering her mouth as she WAS FIXING my sandwich. When I asked for a new sandwich she rolled her and proceeded with attitude.
Atmosphere: 1
Food: 1
Service: 1
Never eat here. The service is poor. The manager Erica was caught picking her nose behind the counter. The teenager doing my sandwich had no gloves on. When I told the manager she acted like I was inconveniencing her. Save your time and money.
Atmosphere: 1
Food: 1
Service: 1
if u guys don't have bread 35 minutes b4 close.... apparently u all making TOO much money! lol smh
Wow everyone is right about the wait oh my goodness. I have never had to wait this long for one sandwich. I don’t bash often, but management needs to step up their game.
Atmosphere: 5
Food: 5
Service: 1
Sandwich was good, but made incorrectly. Service was very slow, 20 to 30 minute wait for Sandwiches.
Atmosphere: 3
Food: 4
Service: 2
Best Service ever!
Small dining space but the food and service are consistently good.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Chocolate Chip Cookie
Always a reliable sandwich. Sometimes service isn’t great but THIS LOCATION, the service is fantastic. Seem genuinely happy to make you a sandwich.
Truly a sub above the rest!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ham and Provolone
Restaurantji Recommends
the GM is great. knows my name everytime i come in shes and the staff are very pleasant. love the food always fresh
Atmosphere: 5
Food: 5
Service: 5
WORKER DONT LISTEN I ORDER 1 LARGE CHICKEN BACON RANCH NO LETTICE AND ONE WITHLETTICE. WHAT THE DO LETTICE ON BOTH.JERSEY MIKES AT THIS PLACE HAS KIDS NOT ADULTS.KRIS WAS ON THE ORDER.BY THE WAY KEVIN MY FIANCE WAS THE ONE WHO WANTED TO COME AS THEY GOT JERSEY MIKE ON THE EAST COAST in NJKIDS NEED TO KNOW HOW TO LISTEN.THEY DONT 3 DIFFERENT PEOPLE WORKERX 2 GIRLS AND A BOY.WAKE UP PEOPLE PENDEMIC OVER TIME FOR WORK NOT DATING AND PLAYING BEHIND THE COUNTERS.Kevin and Kristin'sI gave a TIPBUT YOU KIDS NEED TO LISTENAND BEFORE I LEFT U CHECKED BOTH SUPER SUBS AND SAID YUP NO LETTICE .HOW EVER ON ONE BAG U WROTE LITE LETTICE.THAT WHY I ASKED U TO CK BOTH Sandwiches.This place here is run by kidsJERSEY MIKES IN NEW JERSEY ISNT.AND BEEN IN BUSINESS SINCE 1956YOU KIDS NEED TO TAKE A ROUND TURN ON YOUR WORK.IF ID BEEN THE BOSS THERE 3 INDIVIDUALS WOULD BE UNDERINSTRUCTION ON LISTENING TO THE CUSTOMER NOT EACH OTHERS WEEKEND EVOLUTIONS.WAKE UP KIDS THIS IS THE REAL WORLD.PENDEMIC OVER WITH.KEVIN N KRIS
Atmosphere: 2
Food: 1
Service: 1
Food was good, but the customer service was abysmal. My husband and I went because Jersey Mike’s is one of the few spots I can snag a gluten free sub. It was busy when we went, but that’s the name of the game with a fast-paced sandwich shop. The woman taking orders was horrifically rude to me when I asked for my sub on a gluten free bun. It felt as though she was trying to persuade me to get a non-GF sandwich for her convenience. As a barista, I was appalled by her attitude. Guests are not an inconvenience in your service job—they are the job. A dietary modification is nothing to snap at your guest over, even when it’s busy.Granted, maybe I would have snapped too if I had the absolutely clueless woman working the condiment area. My husband’s sandwich was completely soaked in olive oil. Never in my time going to Jersey Mike’s have I seen someone pour that much olive oil and vinegar onto a sub when you get it Mike’s way. Meanwhile, when my husband ordered onions on his sub, he did get them. But only 3 small rings for the whole sandwich.That sandwich line was the opposite of a well-oiled machine. Perhaps it’s like a 1998 Pontiac Sunfire with 200k miles that’s never gotten an oil change. Regardless: food was alright, store was nice and clean. 2/5 stars.
Dietary restrictions: Despite the order taker’s terrible customer service skills, she did follow proper protocol when it came to making my sub gluten free. Props where props are due.
Atmosphere: 4
Food: 4
Service: 1
Food's great, it's a typical fast-casual sandwich restaurant, so I don't think the atmosphere matters necessarily. That being said, the service here is garbo, I don't know if they're understaffed or if the staff there is too 'easy going' and doesn't fulfill orders in a timely manner. I am a regular here and the 10 times I've been here in the last 3 months, at best, 3 of those experiences have been satisfactory. The times quoted in your app are generally off by about 30 min, the guy in front of me had to wait 1hr, 20 min to get his food. I don't know what, but something needs to change at this location.
Atmosphere: 5
Food: 5
Service: 1
Excellent subs - super filling and the ingredients are fresh! I got the giant sub which fed me for 3 days! Plus a cookie and a brownie. Really good sandwiches ?
Atmosphere: 5
Food: 5
Service: 5
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