The employee at the window was vaping in the drive through building with the windows closed. Serious health violation. He also made me wait for him to finish on his phone before taking my order. The drink was fine
Atmosphere: 1
Food: 4
Service: 1
Savannah Mclain
I am a regular here, I come every morning and I get 2 sandwiches, the very kind morning staff always takes off the bacon for me. These 2 girls that were working the evening shift were SO rude. When I asked them to take the bacon off they looked at each other, laughed in my face and said “yeah we aren’t gonna do that for you” I said, “why? I come here every morning and they always do it for me” they continued to laugh in my face and tried to make me feel stupid. So I drove off. It was a brown haired girl with a braid and a skinny girl with bleached looking hair. Never have I had such an awful experience at this location. They should not be working a customer service type of job if they can’t get their attitude straight. The thing that pissed me off was that I asked so nicely and they automatically treated me like I was garbage and they didn’t care. If you see this review, I would like a follow up please. I don’t want to come while those rude girls are working because quite frankly they ruined my night.Edit-I went back to this location to get a smoothie and a sandwich and she says it’s $17.38. I noticed after I told her I didn’t want the receipt I got a notification from my bank saying they charged me $21.38. Why did you charge me $4 more than you said? I want my money back, that is STEALING!!! Along with that, my smoothie had huge chunks of ice in it :/
Atmosphere: 1
Food: 1
Service: 1
Skip Dennis
Always the best flavored coffees made the way we like them.
Service: 5
Karen Foster
Very upset and disappointed right now. I bought gift cards during recent promotion. 2 for $25 gifts and I was keeping the free $10 for me for being a good shopper!! I tried to use $10 a few days later. Didn't work..thought maybe they forgot to activate because it was the bonus. Oh NONone of them worked!!! Lady at Parkview gave me drink for free but said I had to go to Brentwood to have card actived. So one more trip. How embarrassing to give a gift that doesn't work. 1st person tried to use at 153rd &Q. Young man was AMAZING. Very few questions..replaced card. I gave 2nd person cash and took inactive card back to Brentwood where I bought it with receipt. Person waiting on me was trying to be helpful but you could tell more senior person was irritated. How is it my fault the original seller at your location messed up? I don't have a stack of blank Scooters cards I can try to redeem but I was definitely made to feel like a criminal!!
Atmosphere: 1
Service: 1
Kristina Colby
Why have hours of operation if your not going to follow them. I have been going to this location for years and have never had a problem until about a month ago. I stop by 5 to 6 times a week around 7:40 on my way to work. Last night was the 4th time I was told they were closed. There were 3 people working so why close early when asked when I could talk to manager or owner was told well they trained us to close early again why have your hours posted on the window if your not going to follow them
Atmosphere: 1
Food: 5
Service: 1
Matthew Mckittrick
Best hot mocha Iv had in a while thanks to this scooters location & staff (oct 29th 2023 12:30pm)
Food: 5
Service: 5
Chris Velasquez
Best baristas in town!
Atmosphere: 5
Food: 4
Service: 5
tayler voycheske
I tried to order but the lady at the window kept asking if i was done or if that was all after everything I said and she was kind of rude when I ordered. I have worked as a barista and I feel as though this barista should have a talk about how to treat customers and about customer service. I honestly have better experiences at this one but every time this lady takes my order I feel like she is being rude to me and doesn’t understand how a barista should act.
Atmosphere: 2
Food: 3
Service: 1
Darken Haloz
Fast drive through coffee shop. Hard to find as it's so small. Looks like an ATM drive up. But still great coffee.
Atmosphere: 3
Food: 4
Service: 5
Rochelle Gillham
I usually love Scooters, but this location was so slow I didn't even stick around to get coffee.Over 5min to make a coffee please.Never going to this location again.
I've gone here quite a few times and about one third of the time they are usually out of the Red Bull to make the Red Bull infusion drinks so that's disappointing. I also like the spicy sausage sandwich but a lot of the time half of the bagel comes out super hard and it's just not edible.
Atmosphere: 2
Food: 4
Service: 4
Daniels Report
Best part about this place is the staff they always brighten up my morning love the iced cappuccino!!
Atmosphere: 5
Food: 5
Service: 5
John
Had to go here to get a gift card. The locations we usually go to were out. Nice friendly staff here as well.
Brandy Christensen
I LOVE scooters coffee and won't drink any other coffee. Im there pretty much daily and never have any issues. The staff here are all really nice but, I feel like I'm being rude when I ask not to put drizzle in my cup. I just ordered 2 mochas, with extra shot. The extra shot I ended up with was a gallon of chocolate all over the inside of my cup instead of extra expresso. I ended up throwing them away and going to a different coffee house. My only suggestion is to please check with the person first before dumping that much chocolate in their drink.
The employee at the window was vaping in the drive through building with the windows closed. Serious health violation. He also made me wait for him to finish on his phone before taking my order. The drink was fine
Atmosphere: 1
Food: 4
Service: 1
I am a regular here, I come every morning and I get 2 sandwiches, the very kind morning staff always takes off the bacon for me. These 2 girls that were working the evening shift were SO rude. When I asked them to take the bacon off they looked at each other, laughed in my face and said “yeah we aren’t gonna do that for you” I said, “why? I come here every morning and they always do it for me” they continued to laugh in my face and tried to make me feel stupid. So I drove off. It was a brown haired girl with a braid and a skinny girl with bleached looking hair. Never have I had such an awful experience at this location. They should not be working a customer service type of job if they can’t get their attitude straight. The thing that pissed me off was that I asked so nicely and they automatically treated me like I was garbage and they didn’t care. If you see this review, I would like a follow up please. I don’t want to come while those rude girls are working because quite frankly they ruined my night.Edit-I went back to this location to get a smoothie and a sandwich and she says it’s $17.38. I noticed after I told her I didn’t want the receipt I got a notification from my bank saying they charged me $21.38. Why did you charge me $4 more than you said? I want my money back, that is STEALING!!! Along with that, my smoothie had huge chunks of ice in it :/
Atmosphere: 1
Food: 1
Service: 1
Always the best flavored coffees made the way we like them.
Service: 5
Very upset and disappointed right now. I bought gift cards during recent promotion. 2 for $25 gifts and I was keeping the free $10 for me for being a good shopper!! I tried to use $10 a few days later. Didn't work..thought maybe they forgot to activate because it was the bonus. Oh NONone of them worked!!! Lady at Parkview gave me drink for free but said I had to go to Brentwood to have card actived. So one more trip. How embarrassing to give a gift that doesn't work. 1st person tried to use at 153rd &Q. Young man was AMAZING. Very few questions..replaced card. I gave 2nd person cash and took inactive card back to Brentwood where I bought it with receipt. Person waiting on me was trying to be helpful but you could tell more senior person was irritated. How is it my fault the original seller at your location messed up? I don't have a stack of blank Scooters cards I can try to redeem but I was definitely made to feel like a criminal!!
Atmosphere: 1
Service: 1
Why have hours of operation if your not going to follow them. I have been going to this location for years and have never had a problem until about a month ago. I stop by 5 to 6 times a week around 7:40 on my way to work. Last night was the 4th time I was told they were closed. There were 3 people working so why close early when asked when I could talk to manager or owner was told well they trained us to close early again why have your hours posted on the window if your not going to follow them
Atmosphere: 1
Food: 5
Service: 1
Best hot mocha Iv had in a while thanks to this scooters location & staff (oct 29th 2023 12:30pm)
Food: 5
Service: 5
Best baristas in town!
Atmosphere: 5
Food: 4
Service: 5
I tried to order but the lady at the window kept asking if i was done or if that was all after everything I said and she was kind of rude when I ordered. I have worked as a barista and I feel as though this barista should have a talk about how to treat customers and about customer service. I honestly have better experiences at this one but every time this lady takes my order I feel like she is being rude to me and doesn’t understand how a barista should act.
Atmosphere: 2
Food: 3
Service: 1
Fast drive through coffee shop. Hard to find as it's so small. Looks like an ATM drive up. But still great coffee.
Atmosphere: 3
Food: 4
Service: 5
I usually love Scooters, but this location was so slow I didn't even stick around to get coffee.Over 5min to make a coffee please.Never going to this location again.
Restaurantji Recommends
I've gone here quite a few times and about one third of the time they are usually out of the Red Bull to make the Red Bull infusion drinks so that's disappointing. I also like the spicy sausage sandwich but a lot of the time half of the bagel comes out super hard and it's just not edible.
Atmosphere: 2
Food: 4
Service: 4
Best part about this place is the staff they always brighten up my morning love the iced cappuccino!!
Atmosphere: 5
Food: 5
Service: 5
Had to go here to get a gift card. The locations we usually go to were out. Nice friendly staff here as well.
I LOVE scooters coffee and won't drink any other coffee. Im there pretty much daily and never have any issues. The staff here are all really nice but, I feel like I'm being rude when I ask not to put drizzle in my cup. I just ordered 2 mochas, with extra shot. The extra shot I ended up with was a gallon of chocolate all over the inside of my cup instead of extra expresso. I ended up throwing them away and going to a different coffee house. My only suggestion is to please check with the person first before dumping that much chocolate in their drink.
Tight space to navigate but the staff were great.