Recommended dishes: Hamburger, Wendy’S Baked Potatoes, Chili
Zach McIntosh
Food was good but whoever was taking orders for the drive through today at 2pm 4/3 was rude as hell. If you work customer service, HAVE some customer service instead of trying to make everyone else feel bad for ordering food at YOUR job.
Atmosphere: 1
Food: 3
Service: 1
Joe Stubler
Always running out of things. 50% chance they won’t have Frosty’s. Just went through and they told me they cannot take orders tonight.
Food: 3
Service: 1
Ckc dillpickle
Drive through is incredibly slow.
Atmosphere: 5
Food: 5
Service: 1
Mom Of Boys
Sadly it was very slow and burger and bun was so cold. The people working were very nice though.
Atmosphere: 4
Food: 3
Service: 4
Gabbriel Ranslem
We had coupons and didn’t know we had to say that when we ordered the food, we told them at the window her name was Susan, she rolled her eyes all we had was 3 it’s not like it was that much of an inconvenience… but she didn’t say a word and basically shut the window in my best friends face.. then once she opened.. treated him like a child. I’ve worked customer service my whole life if you are having a bad day and take it out on a customer especially a nice kind customer… get a different job… Susan.
Atmosphere: 1
Food: 1
Service: 1
Mark Pruitt
The lady at the drive thru was very rude. I won't be going to this location again.
Charity kruse
This Wendy’s location in particular has the longest drive thru wait and very poor customer service. I try at all cost to avoid this loc. ☹️
Atmosphere: 1
Food: 3
Service: 1
Omaha Fattie
I've gone to this location a few times over the last 3-4 months and each time I go they say their system is down and they can't take orders. On my previous visit, I just got back into town from a wrestling tournament and it was around 10pm when I went to the drive-thru. They came over the intercom and said they couldn't take orders.
The same thing happened tonight when I attempted to go. The difference was that I ordered ahead of time on the website and paid. I got to the drive-thru and was given the same story. I mentioned that this was like the 3rd time that this had happened and the guy said, "It's the NCR System, and when it goes down there's nothing we can do." That might be the case, but surely I'm not so lucky that this only happens when I decide to try to eat there. And to be told that I now have to send an email to request a refund is super odd when I had the receipt showing I paid. I guess they could have shut the kitchen down, but that seems like the norm there now.
I witnessed multiple vehicles pull to the intercom only to leave empty handed. I can't imagine their okay with losing so much business. I probably won't go back to that location, but Wendy's is still okay.
Service: 1
Marci Neylon
Can I give less than 1 star for service?? RUDE RUDE RUDE!! I'll attach pictures of what my Junior Bacon Cheeseburger with no lettuce looks like.
“ I placed a carry out order through Wendy's to carry out I get there at 10:30 doors are locked I call and an told they don't see my order and it is probably drive thru also due to lack of staff the lobby is closed to get my order I will have to get my car to drive thru even though I'm standing right there Or if I don't want to do that I can cancel through the app except I ordered online not thru an app I don't see anyway/where I can cancel it My bank account shows the order amount pending I rarely go there and I work within walking distance doubtful I will go back Brentwood Square La Vista Ne
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chili
Frank Velasquez
Delicious but always seems to be out of potatoes
Diane D
Always unbelievably slow in the drive through. Tonight was the worst. Will not go back.
Atmosphere: 2
Food: 4
Service: 1
Kelly Barauskas
Signs all lit up closed due to computers down because I guess these days no one can add 2+2manually
Atmosphere: 4
Food: 1
Service: 2
Aper79 46
Wanted a quick bite to eat before a show at the Astro. It took several minutes to get service and when we did we waited over 20 minutes and saw other people get served after us. I politely asked what the issue was and the guy at the counter said "oh yeah, sorry about that" and we were late to our show.
Charge extra for baked potato butter.
Atmosphere: 4
Food: 3
Service: 1
Recommended dishes: Hamburger, Wendy’S Baked Potatoes, Chili
Food was good but whoever was taking orders for the drive through today at 2pm 4/3 was rude as hell. If you work customer service, HAVE some customer service instead of trying to make everyone else feel bad for ordering food at YOUR job.
Atmosphere: 1
Food: 3
Service: 1
Always running out of things. 50% chance they won’t have Frosty’s. Just went through and they told me they cannot take orders tonight.
Food: 3
Service: 1
Drive through is incredibly slow.
Atmosphere: 5
Food: 5
Service: 1
Sadly it was very slow and burger and bun was so cold. The people working were very nice though.
Atmosphere: 4
Food: 3
Service: 4
We had coupons and didn’t know we had to say that when we ordered the food, we told them at the window her name was Susan, she rolled her eyes all we had was 3 it’s not like it was that much of an inconvenience… but she didn’t say a word and basically shut the window in my best friends face.. then once she opened.. treated him like a child. I’ve worked customer service my whole life if you are having a bad day and take it out on a customer especially a nice kind customer… get a different job… Susan.
Atmosphere: 1
Food: 1
Service: 1
The lady at the drive thru was very rude. I won't be going to this location again.
This Wendy’s location in particular has the longest drive thru wait and very poor customer service. I try at all cost to avoid this loc. ☹️
Atmosphere: 1
Food: 3
Service: 1
I've gone to this location a few times over the last 3-4 months and each time I go they say their system is down and they can't take orders. On my previous visit, I just got back into town from a wrestling tournament and it was around 10pm when I went to the drive-thru. They came over the intercom and said they couldn't take orders.
The same thing happened tonight when I attempted to go. The difference was that I ordered ahead of time on the website and paid. I got to the drive-thru and was given the same story. I mentioned that this was like the 3rd time that this had happened and the guy said, "It's the NCR System, and when it goes down there's nothing we can do." That might be the case, but surely I'm not so lucky that this only happens when I decide to try to eat there. And to be told that I now have to send an email to request a refund is super odd when I had the receipt showing I paid. I guess they could have shut the kitchen down, but that seems like the norm there now.
I witnessed multiple vehicles pull to the intercom only to leave empty handed. I can't imagine their okay with losing so much business. I probably won't go back to that location, but Wendy's is still okay.
Service: 1
Can I give less than 1 star for service?? RUDE RUDE RUDE!! I'll attach pictures of what my Junior Bacon Cheeseburger with no lettuce looks like.
Parking: The parking lot is trash!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
“ I placed a carry out order through Wendy's to carry out I get there at 10:30 doors are locked
I call and an told they don't see my order and it is probably drive thru also due to lack of staff the lobby is closed to get my order I will have to get my car to drive thru even though I'm standing right there
Or if I don't want to do that I can cancel through the app except I ordered online not thru an app I don't see anyway/where I can cancel it
My bank account shows the order amount pending
I rarely go there and I work within walking distance doubtful I will go back
Brentwood Square La Vista Ne
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chili
Delicious but always seems to be out of potatoes
Always unbelievably slow in the drive through. Tonight was the worst. Will not go back.
Atmosphere: 2
Food: 4
Service: 1
Signs all lit up closed due to computers down because I guess these days no one can add 2+2manually
Atmosphere: 4
Food: 1
Service: 2
Wanted a quick bite to eat before a show at the Astro. It took several minutes to get service and when we did we waited over 20 minutes and saw other people get served after us. I politely asked what the issue was and the guy at the counter said "oh yeah, sorry about that" and we were late to our show.
Atmosphere: 4
Food: 4
Service: 1
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