Title: Dunkin' on 84th Street: Where Positivity, Precision, and Perfection CollideRating: ⭐⭐⭐⭐⭐Nestled on 84th Street, Dunkin' Donuts isn't just a coffee stop; it's a daily ritual, a beacon of positivity, and a testament to excellent service. As a regular patron, I can attest to the consistent quality and welcoming atmosphere that keep me coming back seven days a week.From the moment I step inside, I'm greeted with warm smiles and enthusiastic greetings from the staff. Their genuine friendliness sets the tone for my visit, making each trip feel like catching up with old friends. It's the kind of customer service that goes above and beyond, making even the busiest mornings a little brighter.Of course, the speedy service here is legendary. No matter how long the line may be, my order is always ready in record time. It's a testament to the efficiency and dedication of the team, who work tirelessly to ensure that every customer leaves satisfied and on schedule.And then there's the coffee—bold, aromatic, and expertly crafted with each pour. Whether I'm in the mood for a classic brew or a seasonal specialty, the baristas at Dunkin' on 84th Street never disappoint. They have a knack for getting my order just right, every single time, ensuring that each sip is a moment of pure indulgence.But let's not forget the donuts—oh, the glorious donuts! Freshly baked and bursting with flavor, they're the perfect accompaniment to my daily caffeine fix. From classic glazed to decadent filled varieties, Dunkin' on 84th Street offers a tantalizing array of treats that never fail to satisfy my sweet tooth.In conclusion, Dunkin' on 84th Street is more than just a coffee shop—it's a haven of positivity, precision, and perfection. With its friendly staff, lightning-fast service, delicious coffee, and irresistible donuts, it's no wonder I find myself here seven times a week. If you're in need of a pick-me-up or simply crave a taste of excellence, look no further than Dunkin' on 84th Street.
Atmosphere: 5
Food: 5
Service: 5
Terry Chizek
Don't think I'll be going back the donuts sucked and so did the service.
Atmosphere: 2
Food: 2
Service: 1
Kevin Meints
whoever made my coffee and sandwich needs some good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg and Cheese Croissant
Mike Marquis
Cold coffee. I came an hour and half before they closed and got served cold coffee. I get it. Not a lot of people probably order plain hot coffee that time of the evening but they implied it would be a hassle to make a new batch and offered no substitution or refund or anything. Just "oh it'd take a whiiiiiile to brew more... Sorry. hope you have a good rest of the night". What? You're a freaking coffee place!The sandwich with no meat was fine enough even tho I still had to pay for the meat.
Jonah Hughes
I'll be honest about this one - the food is always good and the coffee has typically been great. However I would recommend going through the drive thru.I waited at the front counter for 5 minutes while 2 employees were on their phones not paying attention. When I was helped, it was pleasant. Once I sat down, I had to sweep off 3 small tables that were riddled with crumbs and the lobby looks like it hasn't been swept or mopped in a week.I then heard employees working the drive thru yelling random things in the back then making fun of customers (very loudly) after they gave their order.I don't mind a ton, but maybe there should be a manager here that can keep everyone in line. Hopefully it will improve. That being said, I obviously will come back but I hope a few things change
Atmosphere: 3
Food: 5
Service: 3
William Parrott
Ran out of donuts at 8 o’clock in the morning ran out of croissants at 8 o’clock in the morning poor management you should never run out of
Atmosphere: 1
Food: 1
Service: 1
Jearlyn Pineda
i’ve been a regular here for a while now, i noticed that lately the service has gone completely down hill. this was my final straw, I waited 10+ minutes in an EMPTY drive thru waiting for 1 drink that 1. doesn’t taste like it usually does & 2. the lady that made the drink didn’t even bother to fill it up, just slapped a bunch of whipped cream to top it off . another time i ordered a large cappuccino with french vanilla , no vanilla . another time they somehow “lost my order” & gave me a completely wrong drink. i’m over it .
Atmosphere: 1
Food: 1
Service: 1
Cassie Roach
This location has been going down hill. I used to go daily and the people were pretty friendly but now they give so much attitude. It’s a completely new staff. I stopped going daily because it was so hit or miss with the coffee. Some days it tasted like milk and some days water. I got tired of paying for coffee that was never right. They also take forever you have to carve a good 30 minutes to sit in that drive thru line. So I tried mobile ordering a few times and it wouldn’t be ready because they would be out of something and needed to ask me what to substitute. Why can’t you update online if you are out of something. I was late to work several times because i would then have to wait for it when I got there.
Atmosphere: 1
Food: 1
Service: 1
Daniel Grisso
Went to go inside to buy 2 donuts and the lobby door was already locked and it's not even 7 o'clock this is very unacceptable. Also, the windows on my vehicle don't roll down so I won't go through the drive-thru at all because of that. If your staff can't have the lobby open then get more people to work there.
Service: 1
Marilyn Naylor
This location needs to be shut down. They have had staffing and food quality issues for years. They're service is absolutely horrendous and the employees could not care less about you. Got a donut from them that was inside one of their bags, no napkin, grabbed with someone's bare hands, fingers prints and smear frosting all over the inside of the bag. Absolutely disgusting.
Not sure why I keep giving them chances. My last 4 experiences:-didn’t add any of the flavors to my latte-again didn’t add any of the flavors to my latte-waited inside by myself for 6 minutes. The 2 workers were outside smoking and didn’t even apologize or care that I was waiting.-somehow only received half of my order, which makes no sense, it would all be on 1 ticket. They had 6 people working and had no munchkin donuts available. With their response it was clear they didn’t want to make any for the day.I’ll stick with Scooters from now on where the employees like their job, care and are friendly.
Atmosphere: 1
Food: 1
Service: 1
Megan J.
Not sure why I keep giving them chances. My last 4 experiences:-didn't add any of the flavors to my latte-again didn't add any of the flavors to my latter-waited inside by myself for 6 minutes. The 2 workers were outside smoking and didn't even apologize or care that I was waiting. -somehow only received half of my order, which makes no sense, it will all be on 1 ticket. They had 6 people working and had no munchkin donuts available. With their response it was clear they didn't want to make any for the day. I'll stick with Scooters from now on where the employees like their job, care and are friendly.
Aila Ichinose
Worst Dunkin donuts ever, didn't even help fix a coffee they messed
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Wake
Zoe Fisher
went there on 9/25 around 12:40-12:50 pm. the lady working the window was so sweet and absolutely made my day better just by talking to me - I really appreciate her for that!
Title: Dunkin' on 84th Street: Where Positivity, Precision, and Perfection CollideRating: ⭐⭐⭐⭐⭐Nestled on 84th Street, Dunkin' Donuts isn't just a coffee stop; it's a daily ritual, a beacon of positivity, and a testament to excellent service. As a regular patron, I can attest to the consistent quality and welcoming atmosphere that keep me coming back seven days a week.From the moment I step inside, I'm greeted with warm smiles and enthusiastic greetings from the staff. Their genuine friendliness sets the tone for my visit, making each trip feel like catching up with old friends. It's the kind of customer service that goes above and beyond, making even the busiest mornings a little brighter.Of course, the speedy service here is legendary. No matter how long the line may be, my order is always ready in record time. It's a testament to the efficiency and dedication of the team, who work tirelessly to ensure that every customer leaves satisfied and on schedule.And then there's the coffee—bold, aromatic, and expertly crafted with each pour. Whether I'm in the mood for a classic brew or a seasonal specialty, the baristas at Dunkin' on 84th Street never disappoint. They have a knack for getting my order just right, every single time, ensuring that each sip is a moment of pure indulgence.But let's not forget the donuts—oh, the glorious donuts! Freshly baked and bursting with flavor, they're the perfect accompaniment to my daily caffeine fix. From classic glazed to decadent filled varieties, Dunkin' on 84th Street offers a tantalizing array of treats that never fail to satisfy my sweet tooth.In conclusion, Dunkin' on 84th Street is more than just a coffee shop—it's a haven of positivity, precision, and perfection. With its friendly staff, lightning-fast service, delicious coffee, and irresistible donuts, it's no wonder I find myself here seven times a week. If you're in need of a pick-me-up or simply crave a taste of excellence, look no further than Dunkin' on 84th Street.
Atmosphere: 5
Food: 5
Service: 5
Don't think I'll be going back the donuts sucked and so did the service.
Atmosphere: 2
Food: 2
Service: 1
whoever made my coffee and sandwich needs some good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg and Cheese Croissant
Cold coffee. I came an hour and half before they closed and got served cold coffee. I get it. Not a lot of people probably order plain hot coffee that time of the evening but they implied it would be a hassle to make a new batch and offered no substitution or refund or anything. Just "oh it'd take a whiiiiiile to brew more... Sorry. hope you have a good rest of the night". What? You're a freaking coffee place!The sandwich with no meat was fine enough even tho I still had to pay for the meat.
I'll be honest about this one - the food is always good and the coffee has typically been great. However I would recommend going through the drive thru.I waited at the front counter for 5 minutes while 2 employees were on their phones not paying attention. When I was helped, it was pleasant. Once I sat down, I had to sweep off 3 small tables that were riddled with crumbs and the lobby looks like it hasn't been swept or mopped in a week.I then heard employees working the drive thru yelling random things in the back then making fun of customers (very loudly) after they gave their order.I don't mind a ton, but maybe there should be a manager here that can keep everyone in line. Hopefully it will improve. That being said, I obviously will come back but I hope a few things change
Atmosphere: 3
Food: 5
Service: 3
Ran out of donuts at 8 o’clock in the morning ran out of croissants at 8 o’clock in the morning poor management you should never run out of
Atmosphere: 1
Food: 1
Service: 1
i’ve been a regular here for a while now, i noticed that lately the service has gone completely down hill. this was my final straw, I waited 10+ minutes in an EMPTY drive thru waiting for 1 drink that 1. doesn’t taste like it usually does & 2. the lady that made the drink didn’t even bother to fill it up, just slapped a bunch of whipped cream to top it off . another time i ordered a large cappuccino with french vanilla , no vanilla . another time they somehow “lost my order” & gave me a completely wrong drink. i’m over it .
Atmosphere: 1
Food: 1
Service: 1
This location has been going down hill. I used to go daily and the people were pretty friendly but now they give so much attitude. It’s a completely new staff. I stopped going daily because it was so hit or miss with the coffee. Some days it tasted like milk and some days water. I got tired of paying for coffee that was never right. They also take forever you have to carve a good 30 minutes to sit in that drive thru line. So I tried mobile ordering a few times and it wouldn’t be ready because they would be out of something and needed to ask me what to substitute. Why can’t you update online if you are out of something. I was late to work several times because i would then have to wait for it when I got there.
Atmosphere: 1
Food: 1
Service: 1
Went to go inside to buy 2 donuts and the lobby door was already locked and it's not even 7 o'clock this is very unacceptable. Also, the windows on my vehicle don't roll down so I won't go through the drive-thru at all because of that. If your staff can't have the lobby open then get more people to work there.
Service: 1
This location needs to be shut down. They have had staffing and food quality issues for years. They're service is absolutely horrendous and the employees could not care less about you. Got a donut from them that was inside one of their bags, no napkin, grabbed with someone's bare hands, fingers prints and smear frosting all over the inside of the bag. Absolutely disgusting.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Not sure why I keep giving them chances. My last 4 experiences:-didn’t add any of the flavors to my latte-again didn’t add any of the flavors to my latte-waited inside by myself for 6 minutes. The 2 workers were outside smoking and didn’t even apologize or care that I was waiting.-somehow only received half of my order, which makes no sense, it would all be on 1 ticket. They had 6 people working and had no munchkin donuts available. With their response it was clear they didn’t want to make any for the day.I’ll stick with Scooters from now on where the employees like their job, care and are friendly.
Atmosphere: 1
Food: 1
Service: 1
Not sure why I keep giving them chances. My last 4 experiences:-didn't add any of the flavors to my latte-again didn't add any of the flavors to my latter-waited inside by myself for 6 minutes. The 2 workers were outside smoking and didn't even apologize or care that I was waiting. -somehow only received half of my order, which makes no sense, it will all be on 1 ticket. They had 6 people working and had no munchkin donuts available. With their response it was clear they didn't want to make any for the day. I'll stick with Scooters from now on where the employees like their job, care and are friendly.
Worst Dunkin donuts ever, didn't even help fix a coffee they messed
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Wake
went there on 9/25 around 12:40-12:50 pm. the lady working the window was so sweet and absolutely made my day better just by talking to me - I really appreciate her for that!
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Iced Latte
Love Dunkin what's not to like!!
Atmosphere: 5
Food: 5
Service: 5