McDonald's

2700 Pine Lake Rd, Lincoln
(402) 328-8727

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Recent Reviews

Love the convenience of app ordering to speed your time waiting. Able to make choices in advance of your arrival which reduces stress in the car. The staff has always greeted me with a smile and provide excellent service.
When I was ordering, I asked for an ice water with my combo. The worker taking my order, put in a Dasani bottled water instead of my ice water. I politely asked him to change it to an ice water. He explained to me in an irritated tone that he can’t make a substitution to ice water with the combo and that is the same amount of water in a bottle or on a cup. I, frankly, didn’t want to pay $.50 extra for half as much water with no ice and a worse taste, so I asked him to cancel...
Was busy on a Sunday late morning, the drive thru was backed up. We were inside and witnessed a couple people complaining about a mixed up order. One man yelled at the manager and stormed out. Very rude. We felt bad for the employees that got yelled at. The manager even apologized to us for the scene and gave us free desserts, completely above and beyond what she had to do. I was only offended by how rude the man was.

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