Papa John's in Lincoln

“Ordered 2 XL New York Style Pizzas, Italian Sausage and Extra Cheese, and Garlic Knots online. My confirmation email was correct. Everything was ready at designated time. Labels on the boxes were also correct. I opened when home and my cheese pizza had Pepperoni on it. I called and told them I would return the incorrect pizza for the right one. They offered to give me a free pizza with my next order. I explained that wouldn't work cuz I don't eat meat and therefore have no dinner. After a bit of back and forth they said they'd remake the pizza and to keep the mistake. Picked up new one, hot and fresh. At no time did anyone apologize for the inconvenience, would have been nice.
New York Style was great by the way. The whole family enjoyed it.“

“I'm new to the area and was so glad to find out there was a Papa John's nearby!? Ordering online is Not my favorite ? ??‍???⁴?... But now that I know they're nearby,?I just call and order.??‍♀️???‍♀️Friendly, professional staff, timely orders, and good pizza keeps me coming back!????? (5 *★slice Review) ???‍♀️?️ ?!“

“A couple of Kiwis from downunder found the service excellent. Thank you the super friendly and courteous dude wearing tats, nose and ear rings. Top class service with a smile. And the Pizza was delicimo. I worked at Pizza Hut during my student years, long ago and Papa John’s run rings around everyone else’s Pizza. It’s a massive “YES” from us Kiwis’ on the big USA tour. Pity we won’t be passing this way again.

Parking: Free parking is available outside the store.
10 steps and you’re in the door.“

“Sam helped my son Fox with our order. Excellent customer service. He went over and beyond. If everyone working in customer service made people feel as special... what a wonderful world it would be! Thank you very much. Give him a raise. Happy Holidays.“