Have gone through the drive through one time cc machine didn't work I had no cash had to wait in line for 10 min and got nothingAnd today out of ingredients that really make the drink I got not a grate store
David Cords
Why they want to screw over there customers by taking online orders when the lobby is closed. This was a huge mistake ordering here this morning.They need a better management here .no customer service at all .
Atmosphere: 1
Food: 3
Service: 1
Jennifer
Really wish I could give 0 stars for service. I've been to a lot of Starbucks, have had good service to amazing service. This location takes the cake at worst service ever! Went into this location today with my mother and my daughter, we got 3 coffees and 3 speciality cups. My mom got her coffee in the speciality cup, my daughter and I told the lady we didn't want our coffees in the speciality cups. The manager or whoever she was turns and yells at the lady who took our order, over us not getting our coffees in the speciality cups because apparently you get 10 cents off ?. I didn't realize starbucks was doing so bad that they yell at their employees for not forcing customers to get their drinks in speciality cups. The lady who took our order then tells the manager we didn't tell her till the last minute which was false we had told her when we got the cups we didn't want our coffees in them. Luckily my daughter and I are only visiting so we'll be going back to our hometown starbucks where they treat customers and employees better
Service: 1
Nina Martinez
I ordered a grande iced shaken espresso and only got about half a drink, maybe slightly more. Went through the drive thru again, got another drink that was only 3/4 full. Seemed like it was more milk than anything else. There was no apology or anything. Usually everyone is nice and the service is great and that was not the case today. If I’m paying almost $6 for a drink then I expect a full one. Disappointed.
Service: 2
Deidra Amory
My iced latte definitely has expired milk today :(
J Schroeder
This location is terrible service. When I brought my coffee back 2 minutes after receiving it because it tasted horrible, I asked for a for them to remake it. They refused and said I had to come back the next day to speak to a Manger. Starbucks going down hill quick.
Food: 1
Service: 1
sandy oslen
Worst service.Took almost 20 minutes to prepare the order though no crowd.They don’t even care about the customers.Pahetic sevice.
Atmosphere: 1
Food: 3
Service: 1
amy Peterson
Drive thru at 1:00 and they have absolutely no lunch products! and are out of something to make my favorite coffee drink...seriously out of ALL lunch products.
Atmosphere: 1
Food: 1
Service: 5
John Moorhead
This is a great place for Coffee, and the inside is an amazing "Meeting Place" for Friends and/or Colleagues
Atmosphere: 5
Food: 5
Service: 5
Brianna Noble
So upsetting when you place a pick up order, arrive and it’s not ready. No one in the drive through and three workers standing around laughing and giggling while ignoring a slew of mobile orders coming in. Wasted 15 mins standing there while they talked and complained about work. One girl was working who seemed to be new and was asking questions on how to make drinks, they were ignoring her or just saying it was fine and she could figure it out.
I was at 33rd and O and they seem quite put out about customer service as far as getting me milk for my tea. In fact so much so that they said they were too busy and I had to go down to the line. One would hope they could start putting milk out again, especially for us tea drinkers. Why the five star review then, because I think there are some great Starbucks employees who great customer service, such as Miguel at 56th and highway 2 who was communicative and receptive to my needs. In defense of the two at 33rd and O they did look really busy so why not just put the milk back where customers can get it.
Marcia Wythers
Batista very helpful and cheerful.Dietary restrictions: Unlike Scooters, Starbucks refuses to make any drink I want with Cold Brew. Espresso is too acidic for my stomach.
Atmosphere: 5
Food: 4
Service: 4
Nersay Toobawsaw
The two girls were talking to each others a lot but poor talking to a customer plus i think they didnt even care Asian people! ????
Kyle Swanson
Reasonable priced coffee
Sarah Cooper
They allowed a homeless person with a suitcase to sit on their patio. I will not be back. This is the one on 56th St.
Have gone through the drive through one time cc machine didn't work I had no cash had to wait in line for 10 min and got nothingAnd today out of ingredients that really make the drink I got not a grate store
Why they want to screw over there customers by taking online orders when the lobby is closed. This was a huge mistake ordering here this morning.They need a better management here .no customer service at all .
Atmosphere: 1
Food: 3
Service: 1
Really wish I could give 0 stars for service. I've been to a lot of Starbucks, have had good service to amazing service. This location takes the cake at worst service ever! Went into this location today with my mother and my daughter, we got 3 coffees and 3 speciality cups. My mom got her coffee in the speciality cup, my daughter and I told the lady we didn't want our coffees in the speciality cups. The manager or whoever she was turns and yells at the lady who took our order, over us not getting our coffees in the speciality cups because apparently you get 10 cents off ?. I didn't realize starbucks was doing so bad that they yell at their employees for not forcing customers to get their drinks in speciality cups. The lady who took our order then tells the manager we didn't tell her till the last minute which was false we had told her when we got the cups we didn't want our coffees in them. Luckily my daughter and I are only visiting so we'll be going back to our hometown starbucks where they treat customers and employees better
Service: 1
I ordered a grande iced shaken espresso and only got about half a drink, maybe slightly more. Went through the drive thru again, got another drink that was only 3/4 full. Seemed like it was more milk than anything else. There was no apology or anything. Usually everyone is nice and the service is great and that was not the case today. If I’m paying almost $6 for a drink then I expect a full one. Disappointed.
Service: 2
My iced latte definitely has expired milk today :(
This location is terrible service. When I brought my coffee back 2 minutes after receiving it because it tasted horrible, I asked for a for them to remake it. They refused and said I had to come back the next day to speak to a Manger. Starbucks going down hill quick.
Food: 1
Service: 1
Worst service.Took almost 20 minutes to prepare the order though no crowd.They don’t even care about the customers.Pahetic sevice.
Atmosphere: 1
Food: 3
Service: 1
Drive thru at 1:00 and they have absolutely no lunch products! and are out of something to make my favorite coffee drink...seriously out of ALL lunch products.
Atmosphere: 1
Food: 1
Service: 5
This is a great place for Coffee, and the inside is an amazing "Meeting Place" for Friends and/or Colleagues
Atmosphere: 5
Food: 5
Service: 5
So upsetting when you place a pick up order, arrive and it’s not ready. No one in the drive through and three workers standing around laughing and giggling while ignoring a slew of mobile orders coming in. Wasted 15 mins standing there while they talked and complained about work. One girl was working who seemed to be new and was asking questions on how to make drinks, they were ignoring her or just saying it was fine and she could figure it out.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
I was at 33rd and O and they seem quite put out about customer service as far as getting me milk for my tea. In fact so much so that they said they were too busy and I had to go down to the line. One would hope they could start putting milk out again, especially for us tea drinkers. Why the five star review then, because I think there are some great Starbucks employees who great customer service, such as Miguel at 56th and highway 2 who was communicative and receptive to my needs. In defense of the two at 33rd and O they did look really busy so why not just put the milk back where customers can get it.
Batista very helpful and cheerful.Dietary restrictions: Unlike Scooters, Starbucks refuses to make any drink I want with Cold Brew. Espresso is too acidic for my stomach.
Atmosphere: 5
Food: 4
Service: 4
The two girls were talking to each others a lot but poor talking to a customer plus i think they didnt even care Asian people! ????
Reasonable priced coffee
They allowed a homeless person with a suitcase to sit on their patio. I will not be back. This is the one on 56th St.