Showed up at 10:20 am on Sunday and all doors were locked but Open sign was on.
Atmosphere: 1
Food: 1
Service: 1
Tim Miller
Today was good service good food everything was warm place was clean got in and got out. Appreciate that Thank you
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Potato Cakes, Curly Fries
Eric F
After having visited this location a number of times, this last experience was bad enough that I felt it was necessary to share it here. My wife stopped by Arby's on the way home (we live 30 minutes from Norfolk and this is, by far, the closest Arby's to us) and ordered 6 meals (four regular meals and two kids' meals). We got half of our order, which cost us over $60 in total. This is not the first time our order has been incorrect and/or incomplete. Normally, we would check the order before we left the parking lot, but it was late in the evening and my wife was in a hurry to get home and feed our family. Unfortunately, that meant half of us still didn't get to eat the food we requested. In addition to the food being left out of the order, there were no napkins or straws and none of the sauces my wife requested, WHEN ASKED, were included. She called the restaurant after realizing the order was incomplete and was told, by a clearly annoyed employee, that her name would be "added to the board," so that she could get the rest of our order the next time she visited. No apology or any other compensation was offered. All that said, the food at this location is never great. The roast beef is chewy and poor quality, the curly fries seem to always be the scraps from the bottom of the tray and a lot of the time, everything is cold or room temperature, even when we've stayed to eat inside. I highly recommend anyone that is considering this Arby's as an option go somewhere else. If you enjoy Arby's at all, avoid this one entirely.
Atmosphere: 2
Food: 2
Service: 2
PShannon Sharplin
Food is what you expect. Service was ok.
Atmosphere: 3
Food: 5
Service: 3
Kaleigh Mueller
We paid $60 for two adult meals, 2 extra beef and cheddars, some chicken tenders for my niece, and some au ju. On top of that, the sandwiches we got had so little beef on it that you couldn’t even see it between the two buns while holding it in your hand. Don’t eat here!! even if you like Arby’s… it’d be more cost efficient to raise the cow and wheat myself and make this at home. And on top of all that, whoever worked the window last night got pissed when he had to get off his phone to open the window to take my debit card lol. Get real. Visited 5:30 6/7.
Atmosphere: 1
Food: 1
Service: 1
William D Nelson
We drive through. Love the food. The free shake is great. Always clean and efficient.
let me start by saying, the lady who helped me at the drive through window was an absolute sweetheart, very nice, and made sure my sauces were in the bag. but, my food, was very cold, only thing not cold was my mozzarella sticks, and the inside of my sand which was slimy. wouldn’t be that big of a deal if it wasn’t a $20 meal.
Atmosphere: 5
Food: 1
Service: 5
Krista Fischer
Prices are ridiculous for the portions received. I ordered a chicken bacon Swiss meal, regular size with an iced tea and cost me over $14 and the chicken patty was soooo small, was more like a chicken strip, it didn’t even cover half of the bun. Service was good and the sandwich tasted good but not worth the money. Very disappointed
Theresa Colsden
Usually good food, got the rueben today - lots of sauerkraut (too much!) the lil amount of meat there was couldn't eat, really fatty! Prices going up & quality down...
Atmosphere: 3
Food: 1
Service: 3
Devin Kimble
Food was good and came out fast at the drive through!
Potato cakes!
Atmosphere: 4
Food: 5
Service: 5
Arby's is absolutely amazing
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Dip, Greek Gyro, Curly Fries
Fast and friendly service. Food was fresh and hot. Place was clean. Roast beef is excellent and the gyros are my favorite.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Greek Gyro, Curly Fries, Fries, Roast
Good food
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Roast
Showed up at 10:20 am on Sunday and all doors were locked but Open sign was on.
Atmosphere: 1
Food: 1
Service: 1
Today was good service good food everything was warm place was clean got in and got out. Appreciate that Thank you
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Potato Cakes, Curly Fries
After having visited this location a number of times, this last experience was bad enough that I felt it was necessary to share it here. My wife stopped by Arby's on the way home (we live 30 minutes from Norfolk and this is, by far, the closest Arby's to us) and ordered 6 meals (four regular meals and two kids' meals). We got half of our order, which cost us over $60 in total. This is not the first time our order has been incorrect and/or incomplete. Normally, we would check the order before we left the parking lot, but it was late in the evening and my wife was in a hurry to get home and feed our family. Unfortunately, that meant half of us still didn't get to eat the food we requested.
In addition to the food being left out of the order, there were no napkins or straws and none of the sauces my wife requested, WHEN ASKED, were included.
She called the restaurant after realizing the order was incomplete and was told, by a clearly annoyed employee, that her name would be "added to the board," so that she could get the rest of our order the next time she visited. No apology or any other compensation was offered.
All that said, the food at this location is never great. The roast beef is chewy and poor quality, the curly fries seem to always be the scraps from the bottom of the tray and a lot of the time, everything is cold or room temperature, even when we've stayed to eat inside.
I highly recommend anyone that is considering this Arby's as an option go somewhere else. If you enjoy Arby's at all, avoid this one entirely.
Atmosphere: 2
Food: 2
Service: 2
Food is what you expect. Service was ok.
Atmosphere: 3
Food: 5
Service: 3
We paid $60 for two adult meals, 2 extra beef and cheddars, some chicken tenders for my niece, and some au ju. On top of that, the sandwiches we got had so little beef on it that you couldn’t even see it between the two buns while holding it in your hand. Don’t eat here!! even if you like Arby’s… it’d be more cost efficient to raise the cow and wheat myself and make this at home. And on top of all that, whoever worked the window last night got pissed when he had to get off his phone to open the window to take my debit card lol. Get real. Visited 5:30 6/7.
Atmosphere: 1
Food: 1
Service: 1
We drive through. Love the food. The free shake is great. Always clean and efficient.
Atmosphere: 3
Food: 5
Service: 3
Restaurantji Recommends
let me start by saying, the lady who helped me at the drive through window was an absolute sweetheart, very nice, and made sure my sauces were in the bag. but, my food, was very cold, only thing not cold was my mozzarella sticks, and the inside of my sand which was slimy. wouldn’t be that big of a deal if it wasn’t a $20 meal.
Atmosphere: 5
Food: 1
Service: 5
Prices are ridiculous for the portions received. I ordered a chicken bacon Swiss meal, regular size with an iced tea and cost me over $14 and the chicken patty was soooo small, was more like a chicken strip, it didn’t even cover half of the bun. Service was good and the sandwich tasted good but not worth the money. Very disappointed
Usually good food, got the rueben today - lots of sauerkraut (too much!) the lil amount of meat there was couldn't eat, really fatty! Prices going up & quality down...
Atmosphere: 3
Food: 1
Service: 3
Food was good and came out fast at the drive through!
Always stop here when I'm in Norfolk great
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef Slider, Beef, Arby's Signature Sandwiches
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