Freddy's Frozen Custard & Steakburgers
$ • BurgersAbout Freddy's Frozen Custard & Steakburgers
Recent Reviews
48 ratings
Share your opinion about Freddy's Frozen Custard & Steakburgers
Waited 20 minutes on drive through and they make me park after because they hadn't made my order then I get my food cold smh
Stopped by the Norfolk location and was helped by a lovely man named Levi. He was so wonderful, provided great service, good conversation, and even picked up our tray of trash when we were done because he was already wiping down tables nearby!
Very impressed. The food was fresh and delicious and the store was very clean.
Decided to order custard as well and you can tell by the presentation that Levi really cares about the work he does.
Very impressed. The food was fresh and delicious and the store was very clean.
Decided to order custard as well and you can tell by the presentation that Levi really cares about the work he does.
Freddy's is always a great experience. This is the first time eating at this particular restaurant. But still a great experience.
Hours
| Monday | 10:30AM - 10PM |
| Tuesday | 10:30AM - 10PM |
| Wednesday | 10:30AM - 10PM |
| Thursday | 10:30AM - 10PM |
| Friday | 10:30AM - 11PM |
| Saturday | 10:30AM - 11PM |
| Sunday | 10:30AM - 10PM |
Freddy's Frozen Custard & Steakburgers in Norfolk offers a friendly and welcoming atmosphere with attentive staff and consistently good food. Customers often praise the cleanliness of the restaurant, including the dining room and bathrooms. The staff, including managers and employees, are described as caring and personable, going out of their way to provide excellent service. For example, Levi provided great service, good conversation, and even helped clean up after customers, showing genuine care. The manager, Kim, is highlighted for her efforts to recognize and engage with every customer, creating a warm, family-like environment despite being part of a corporate chain. The food quality is generally very good, with fresh and delicious burgers and tasty gems. Customers also appreciate the presentation and care taken with items like custard, reflecting staff pride in their work. However, some reviews mention longer wait times, especially in the drive-thru, and occasional issues with food presentation, such as toppings and bacon placement. Overall, Freddy's Norfolk is praised for its friendly service, clean setting, and tasty meals, making it a preferred spot for many to enjoy burgers and custard.