I had an amazing experience at Arby's in Ogallala! I was in the drive-thru and realized I had forgotten my wallet just as I was about to pay. Stephen, the kind employee, heard my situation and said, "Come on over to the window, we’ve got you covered today." How cool is that? It's not every day you get treated with such generosity. Thanks to Stephen, I didn't go hungry. Truly above and beyond customer service! Highly recommend this location!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef
Colleen Peterson
The gentleman taking our drive thru order should be hired by all Fortune 500 companies to teach their teams what it takes to provide TOP tier service! What an upbeat, thorough and pleasant young man. Who knew going thru an ARBY'S drive-thru would bring a smile to our face! Thank you! Oh, and the Reuben sandwich was delicious, fresh and the "small" chocolate shake was BIG & wonderful 😋
Food: 5
Service: 5
Kevin Klahn
Messed up my order
Atmosphere: 4
Food: 3
Service: 3
Dan Walter
Food as expected and fast service. Friendly staff.
Atmosphere: 4
Food: 4
Service: 4
Jerry Knapp
My wife and I make a point to stop at the Ogallala Arby’s on our way to Colorado from eastern Nebraska. We’ve never been inside, but order drive through. Besides the good quality food, Stephan is the reason. He is the most personable, positive individual we‘ve ever experienced at a fast food restaurant! He greet us with enthusiasm, repeats our order, checks to see if there is anything we would like to reconsider and gives us our total. When we pull up to the window he says welcome back folks! I’ve heard him greet cars before us with the same enthusiasm and professionalism! I told him today he’s the reason we stop. His humble response was “I just try to treat people with respect and the way we would all like to be treated”.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Arby's Signature Sandwiches
Bex Fonfara
Employees here are super friendly! I smiled at the host, Mr. Bonejangles ?
Atmosphere: 5
Food: 5
Service: 5
Annette Shrewsbury
The food was eatable but not great!
Atmosphere: 1
Food: 2
Service: 2
Recommended dishes: Arby's Signature Sandwiches, Crinkle Fries Medium
Anthony Fuller
I’ll tell ya after being on the road for two days it is beyond amazing to hit a restaurant and not only get everything as you ordered it, but to have a enthusiastic, charismatic, and attentive staff deliver that order. I have blasted my local Arby’s for being unable to provide any of those. Thanks guys for making a long day driving better. Hope the next Arby’s I hit is half as good as ya’ll!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Brisket Burger or Cheese Burger, Classic Roast Beef
awniwake Hauso
Stephan was drive through!! Top notch service. Polite. Thorough. Fresh hot food!! Thank you so much for being awesome ?
Atmosphere: 5
Food: 3
Service: 5
Sherry Towell
Super friendly staff! Probably the best in our town!! Fresh food & clean restaurant!
I had an amazing experience at Arby's in Ogallala! I was in the drive-thru and realized I had forgotten my wallet just as I was about to pay. Stephen, the kind employee, heard my situation and said, "Come on over to the window, we’ve got you covered today." How cool is that? It's not every day you get treated with such generosity. Thanks to Stephen, I didn't go hungry. Truly above and beyond customer service! Highly recommend this location!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef
The gentleman taking our drive thru order should be hired by all Fortune 500 companies to teach their teams what it takes to provide TOP tier service! What an upbeat, thorough and pleasant young man. Who knew going thru an ARBY'S drive-thru would bring a smile to our face! Thank you! Oh, and the Reuben sandwich was delicious, fresh and the "small" chocolate shake was BIG & wonderful 😋
Food: 5
Service: 5
Messed up my order
Atmosphere: 4
Food: 3
Service: 3
Food as expected and fast service. Friendly staff.
Atmosphere: 4
Food: 4
Service: 4
My wife and I make a point to stop at the Ogallala Arby’s on our way to Colorado from eastern Nebraska. We’ve never been inside, but order drive through. Besides the good quality food, Stephan is the reason. He is the most personable, positive individual we‘ve ever experienced at a fast food restaurant! He greet us with enthusiasm, repeats our order, checks to see if there is anything we would like to reconsider and gives us our total. When we pull up to the window he says welcome back folks! I’ve heard him greet cars before us with the same enthusiasm and professionalism!
I told him today he’s the reason we stop. His humble response was “I just try to treat people with respect and the way we would all like to be treated”.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Arby's Signature Sandwiches
Employees here are super friendly!
I smiled at the host, Mr. Bonejangles ?
Atmosphere: 5
Food: 5
Service: 5
The food was eatable but not great!
Atmosphere: 1
Food: 2
Service: 2
Recommended dishes: Arby's Signature Sandwiches, Crinkle Fries Medium
I’ll tell ya after being on the road for two days it is beyond amazing to hit a restaurant and not only get everything as you ordered it, but to have a enthusiastic, charismatic, and attentive staff deliver that order. I have blasted my local Arby’s for being unable to provide any of those. Thanks guys for making a long day driving better. Hope the next Arby’s I hit is half as good as ya’ll!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Brisket Burger or Cheese Burger, Classic Roast Beef
Stephan was drive through!! Top notch service. Polite. Thorough. Fresh hot food!! Thank you so much for being awesome ?
Atmosphere: 5
Food: 3
Service: 5
Super friendly staff! Probably the best in our town!! Fresh food & clean restaurant!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
My order was all wrong when I got home not a one sandwich that we ordered was in the bag and when I m tried to call no answer what a joke
Fast n friendly people and clear feedback of your order.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich, Roast Beef
Called my number sat at my table and what I expected. Clean, cool and quiet. A nice dinner after a long uhaul drive.
Atmosphere: 5
Food: 5
Service: 4
weird dressing on the chicken sandwich..
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: French Dip
Everything was great except some confusion where they assumed our meal was to go so gave it to us in bags instead of a tray.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Chicken Sandwich, French Dip, Brisket
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