Baskin-Robbins
10177 S 168th Ave, Omaha
(531) 444-4355
Recent Reviews
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Went in to order the new Dubai sundae, and the guy couldn’t hear us on the drive through and told us to go to the window. Once we got to the window, he said he couldn’t understand us and to come inside. Once we did that, he said they didn’t have it. Said he worked there for 10 years and never heard of it. Even showed him on the website and he said that wasn’t their website. So we finally conceded to get something else only to later see we could order the Dubai sundae on their kiosk. When I told him we could order it on the kiosk he starts yelling saying they don’t have cheesecake. Cheesecake isn’t even in the sundae! He also said they didn’t have fudge and we could see the fudge container. I never want to go back.
I ordered an ice cream cake for my boyfriend’s birthday and it turned out really nice. I got vanilla cake with Cookie Monster ice cream; Everyone loved it! It was decorated as expected and tasty. Highly recommend :)
I ordered a cake for my daughter's 10th birthday and it was amazing. I will definitely order from them again.
Sydney Sweeney drink and ice cream are to die for. Employees were nice and fast and helpful!
it was so good!! i got a 3 scoop cotton candy ice cream and there was so much!! it was so good. workers were so nice and fast! will definitely be coming again!
The service was great everyone was so nice and the ice cream was amazing! i will definitely come here again!
It was very good, they gave us a pup cup for my puppies 🐶 so nice employees and ice-cream tastes delicious 😋
We were excited to find a Baskin Robbins and having it attached to a Dunkin- even better. But like every Dunkin, they were out of the everything cream cheese filled mini bagels which is so frustrating.The ice cream cone and milkshake we got were good. Parking is pretty atrocious though.
My daughter loves the polar ice pizza for her birthday. She enjoys the cookie and cream flavor serves 8. Makes any party a hit.
Terrible customer service. Out of everything I ordered over an hour before close. Terrible job will not be getting from them again. Everywhere else is better than this terrible place
Restaurantji Recommends
Lots of variety, reasonable prices
Really thought the outside of the cake was pretty. They didn’t capitalize the H and B for happy birthday but still okay. Also ordered mint ice cream and it was blue? Overall good cake but dry and crumbly as well so feeling iffy about it.
This place needs new management. Every time we have gone in there it’s been filthy. The last time we went in, there was literally broken up donuts all over the floor. We came in for ice cream and there were only half the available flavors. They were just simply out of everything, including spoons! We turned around and walked out. And as we were leaving, I realized the door was so filthy I didn’t even want to touch the handle to get out of the place. Trust me we couldn’t leave quick enough and will never go back.
Atmosphere: 1
Food: 4
Service: 1
Yum, it was all so good.
Atmosphere: 4
Food: 4
Service: 4
Ice cream itself was okay. Tiny over-priced scoops. The place is a pigsty. If we had stopped and looked around before ordering would have bailed. What owner tolerates this? Big time one and done.
Atmosphere: 1
Food: 2
Service: 1
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