Big Fred's Pizza Garden & Lounge

First time here and Pam was the best to work with! Great pizza and friendly staff. Will be back for sure!

Atmosphere: 5

Food: 5

Service: 5

Love the Big Fred's Orignal combination pizza.

When we come to Omaha we do look forward to going to Big Fred's.

Keep up the good work.

Atmosphere: 5

Food: 5

Service: 5

A family favorite, high quality food at a reasonable price.

Love the service here. When the manager came round he had a genuine air about him. We could tell he cares greatly.for the restaurant!!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: House Salad, Bar

Told it would be 30 min. Ok. Went there and waited over an hr for the food. Horrible service, very rude. Been there 3 times 2 of the times were awful. The wait time is really really bad. Won't be back!

Atmosphere: 1

Food: 3

Service: 1

This is the only restaurant I miss after I moved out of Omaha.. every time I come back I gotta get me a salad & a pepperoni pizza, so gooooood!

Atmosphere: 5

Food: 5

Service: 5

Simply put -- I love Big Fred's!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: House Salad, Bar

The food is okay, but the service was awesome. Our waitress/server was, I believe, Heather? She was so nice, patient, and accommodating.

Parking: There are many parking spots, but most of it is on a somewhat steep hill.

Atmosphere: 4

Food: 3

Service: 5

Great Pizza!!

Atmosphere: 5

Food: 4

Service: 3

Recommended dishes: Thin Crust Pizza, Salad with Anchovies

I've been here a few times before and received a first responder discount when I asked or was in uniform, but the this time I went I was told they give a discount for only police that are in uniform (I am an EMT and was in uniform). I thought it was weird but okay.

After taking our order the waitress didn't come back to our table for over 30 minutes, a different waitress brought our food - I asked her when they stopped offering EMTs/firefighters discounts and she said they didn't stop. A few minutes after I just got called by my supervisor and asked to go to my base station to cover. Then I had to ask someone else to get the check and boxes because our waitress kept avoiding our table.

When we went to pay at the take out counter (because our waitress didn't come to take our check) it was a 10% discount (usually was 25% before) I asked when that changed and she said that they gave me a promotional discount because that's how our waitress put it on the ticket. She was kind and apologized and tried to change it, but couldn't without getting a manager. I was in a hurry so I told her not to worry about it.

TL;DR: Good food, very inconsistent service and some of the wait staff (not all) were inattentive and rude. Some of the staff was kind and tried to help, but weren't able to because of the former.

Atmosphere: 3

Food: 4

Service: 1

My friend and I came here twice and had polar opposite experiences the second time. The first time we ate here everything was great, the food the atmosphere and everything. They gave my friend a first responder discount of 50 percent since he is an EMT. We were told if he comes back in uniform it's 50 percent off every time, otherwise without uniform it's simply 25 percent off. No problem, that's very generous. The second time we came in however the server was very nice UNTIL he asked about the first responder discount. The server said they didn't do first responder discounts and then proceeded to ignore our table and give rude looks to my friend. She never came back to our table and we had to pay at the takeout kiosk. She then later lied and said they have police officers discounts sometimes, but not first responder. What a rude woman. I hope she finds Jesus Christ because that woman is so unprofessional rude and unhappy she needs a personality change asap. I will never go to this restaurant again.

Atmosphere: 1

Food: 5

Service: 1

Went here to eat and ordered a large pizza and mozzarella sticks which were homade.everything was very good.

Atmosphere: 4

Food: 4

Service: 4

I'm a total Pizza lover and this is definitely in my top three places in

Food: 5

Went to have a dinner sat and waited an hour. Just ordered pasta and meatballs. Talked to the manager she would pay for our meal. Great. Waitress comes over and states we ran out of food. I said pasta and sauce??? Yes. Interesting are you going to tell the 20 plus people coming in? Supported this business for years! Never again! Thanks for wasting our time and not have the decency to tell us sooner.

Atmosphere: 1

Food: 1

Service: 1

I've eaten lots of times at Big Fred's over the years. I don't think there has been one time where the food and service has not been excellent. We went last week. It was the busiest I've seen it there. The food was great. Eat at Big Fred's it's worth it!

Atmosphere: 5

Food: 5

Service: 5

Excellent pizza!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Thin Crust Pizza