Love this place most of the time, but this morning they dropped the ball twice on to go orders. Very very disappointing when I was trying to show people how great it was. For the price I wish they’d paid more attention to detail today.
Deedra Z.
Every location I have been to is timely and food is made perfectly!
Heather LeClaire
Always friendly and efficient! I come every weekend, they never let me down!
Jasmine Plater
I usually have an incredible experience because I usually come once a week but today not so great. Barely any brisket on my bagel and it wasn’t cut in half. It’s the small things but a big deal for me because I love this place. I mean the brisket is kind of the point of the bagel sandwich.
Amy Carl
An institution for a reason.
Chris Bailey
Food and service top notch. Interior is starting to slide.
Atmosphere: 3
Food: 5
Service: 5
D Rye
I like the bagels but they are really sabotaging themselves by changing where you place orders. The order counter is far from the bagel display they're losing out on Impulse buys on seasonal bagels and bagel bundles.
Also nearly every person walking in the last several times I came here went to the wrong counter so the line is a nightmare.
If the system is not reverted this store will soon be out of business
marisa Leon
Always a good experience
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Blueberry Muffin
Amy Jenkins
Good place if you have an hour to spend waiting for a basic bagel. I ordered ahead online and when I arrived 20 minutes I placed my order...I STILL had to wait another 20 minutes. They forgot my order? I dunno. No explanation. And this is the second time. Not with the time of money spent.
Horrible experience. We waited 20 minutes for 3 bagels. When we got them home it was not the type we ordered. Apathetic staff, bad service
Matthew Mandolfo
Cold brew coffee was so horrible. Tasted spoiled. Everything else was great.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Twice Baked Hashbrown, Bagel
Carla Bolter
I ordered a farmhouse breakfast sandwich and the egg was black & green. They made a fresh one but I don’t know why they thought it was ok to use that egg to begin with. I also ordered another egg sandwich and the person that ate that sandwich was sick after eating it.
Atmosphere: 1
Food: 1
Service: 3
Kristin Lynn
Always a family favorite!! My son and I are regulars and have been for years. My only complaint is the fact that every time staff, specifically managers, change, so do several things within the store too, including employees and the way things are prepared. It's somewhat inconsistent, and literally 60% of the time, my son's breakfast bagel sandwich is made incorrectly, forcing me to complain and them having to remake it. The times I didn't realize this until I got home, the manager has always been very accommodating and even offered to cover the cost of our next meal there So that's a plus, considering I didn't get what we paid for! Otherwise, excellent bagles, so I'll always be a repeat customer.
Atmosphere: 3
Food: 5
Service: 3
Tuwanda Mayberry
Stop providing good service customer, but TRASH food items. I requested toasted NOT burnt. How do you mess up a bagel. Do better!!!
Great bagel!
Love this place most of the time, but this morning they dropped the ball twice on to go orders. Very very disappointing when I was trying to show people how great it was. For the price I wish they’d paid more attention to detail today.
Every location I have been to is timely and food is made perfectly!
Always friendly and efficient! I come every weekend, they never let me down!
I usually have an incredible experience because I usually come once a week but today not so great. Barely any brisket on my bagel and it wasn’t cut in half. It’s the small things but a big deal for me because I love this place. I mean the brisket is kind of the point of the bagel sandwich.
An institution for a reason.
Food and service top notch. Interior is starting to slide.
Atmosphere: 3
Food: 5
Service: 5
I like the bagels but they are really sabotaging themselves by changing where you place orders. The order counter is far from the bagel display they're losing out on Impulse buys on seasonal bagels and bagel bundles.
Also nearly every person walking in the last several times I came here went to the wrong counter so the line is a nightmare.
If the system is not reverted this store will soon be out of business
Always a good experience
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Blueberry Muffin
Good place if you have an hour to spend waiting for a basic bagel. I ordered ahead online and when I arrived 20 minutes I placed my order...I STILL had to wait another 20 minutes. They forgot my order? I dunno. No explanation. And this is the second time. Not with the time of money spent.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Horrible experience. We waited 20 minutes for 3 bagels. When we got them home it was not the type we ordered. Apathetic staff, bad service
Cold brew coffee was so horrible. Tasted spoiled. Everything else was great.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Twice Baked Hashbrown, Bagel
I ordered a farmhouse breakfast sandwich and the egg was black & green. They made a fresh one but I don’t know why they thought it was ok to use that egg to begin with. I also ordered another egg sandwich and the person that ate that sandwich was sick after eating it.
Atmosphere: 1
Food: 1
Service: 3
Always a family favorite!! My son and I are regulars and have been for years. My only complaint is the fact that every time staff, specifically managers, change, so do several things within the store too, including employees and the way things are prepared. It's somewhat inconsistent, and literally 60% of the time, my son's breakfast bagel sandwich is made incorrectly, forcing me to complain and them having to remake it. The times I didn't realize this until I got home, the manager has always been very accommodating and even offered to cover the cost of our next meal there
So that's a plus, considering I didn't get what we paid for! Otherwise, excellent bagles, so I'll always be a repeat customer.
Atmosphere: 3
Food: 5
Service: 3
Stop providing good service customer, but TRASH food items. I requested toasted NOT burnt. How do you mess up a bagel. Do better!!!
Atmosphere: 4
Food: 1
Service: 5
Recommended dishes: Western, Bagel
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